Matronics Shipping Policy


Thank you for shopping at Matronics. If you are not entirely satisfied with your purchase, we're here to help.

Shipping Types and Costs

We offer standard shipping through UPS for Domestic Shipments and US Postal for International Shipments. The cost of shipment is based on real shipment costs calculated at the time of purchase. Once you've picked your desired delivery speed, your destination ZIP code will be used to calculate the costs and applied to your invoice. International orders should use the "UPS 3 Day" option, which will closely approximate the USPS shipping Costs.

Order Processing and Shipment Timeframe

Orders typically ship within 1-5 business days. You will be notified by email when your order ships and provided with tracking information. If you do not receive this email within 1-5 business days of ordering, please check your SPAM folder. Contact us via email if you have questions about the shipment of your order at the address below.

Shipping Modifications

If you would like to make any modifications to your order, including to the shipping address, please contact us by email (see below) as soon as possible after placing your order. Unfortunately, once your order has been fulfilled we are unable to make any further alterations.


If you have any questions on your order, please contact us, preferably by email:

925-606-1001 Voice
925-606-6281 FAX