List Posting Problems - Report Form
Matronics is now utilizing a SPAM filter appliance to filter out the excessive amounts of inappropriate email that bombards the Email List Forums each day. The filter is reporting that over 66% of the email messages sent to Matronics email destinations are of SPAM content and reviewing the logfiles, it would appear to be true.
While the Lists are enjoying the breath of fresh air afforded by the new appliance, I am suspecting that a few legitimate email List posts are being blocked as too, although I can't confirm this. It is difficult to churn through the logfiles looking though thousands of blocked email messages trying to determine if any legitimate List posts were blocked.
If you suspect that your posts are accidently being blocked by the SPAM filter appliance, I have created a new Trouble Report web page that will allow you to report your problems directly to me without having to use email. If the SPAM filter is blocking your email address for some reason, then its likely that I wouldn't be able to receive your direct email regarding difficulty in posting. The web form bypasses the incoming email and directs your message directly to me.
Please include as much information as possible regarding the problems you are having including any bounced email or email error messages that you may have received back in regard to your posts to the lists. The more information I have about the email you are sending and what the errors you are receiving, the better chance I'll have in hunting down the problem.
I apologize for any inconvenience the SPAM filter may be causing you. I will work toward resolving your issues as quickly as possible.
Matronics Email List Administrator