Today's Message Index:
----------------------
1. 01:36 AM - Re: Digi-key shipping charges (Carlos Trigo)
2. 04:43 AM - Re: Digi-key shipping charges (Harley)
3. 06:50 AM - Re: Digi-key shipping charges (Grosseair)
4. 07:41 AM - Re: Digi-key shipping charges (Robert L. Nuckolls, III)
5. 07:59 AM - Re: Z-17 OVPM Question (Robert L. Nuckolls, III)
6. 09:00 AM - Vans RPM Transducer IE VTACHGEN 12 ()
7. 09:49 AM - Re: Digi-key shipping charges (David)
8. 10:15 AM - Re: Potentiometer , 3 lugs (jonlaury)
9. 10:59 AM - Re: Digi-key shipping charges ()
10. 11:00 AM - Re: Digi-key shipping charges (Robert L. Nuckolls, III)
11. 11:40 AM - Re: Re: Potentiometer , 3 lugs (Robert L. Nuckolls, III)
12. 12:12 PM - Re: Vans RPM Transducer IE VTACHGEN 12 (Robert L. Nuckolls, III)
13. 12:12 PM - Re: Digi-key shipping charges (David)
14. 12:13 PM - Re: Digi-key shipping charges (David)
15. 01:49 PM - Re: Digi-key shipping charges (Robert L. Nuckolls, III)
16. 04:30 PM - pin confirmation (Mike Welch)
17. 06:34 PM - Re: pin confirmation (Mike Welch)
Message 1
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Subject: | Digi-key shipping charges |
Mike
I do agree with you!
It has happened to me many times, and aggravated by the fact that my
shipments from the US have to cross the Atlantic.
Carlos
do not archive
_____
From: owner-aeroelectric-list-server@matronics.com
[mailto:owner-aeroelectric-list-server@matronics.com] On Behalf Of Mike
Welch
Sent: quarta-feira, 22 de Setembro de 2010 23:46
Subject: RE: AeroElectric-List: Digi-key shipping charges
Carlos,
When it comes to the checkout, a buyer has a choice of picking whichever
shipper and method he
wants. Not knowing any better, I chose UPS. I didn't realize the
advantages Bob refers to.
Digi-key offers no advice on the issue, they just charge you whatever
their rates are for the shipper
you choose.
The customer service lady said if I would have chosen USPO first class, it
would have been $2.00,
not the $10.59. Again, IF I knew, I would have done that. Live and learn.
Digi-key does NOT pre-warn
it's customers, they just charge you, and let you learn the hard
way....period!! They are, however, NO
different from any other vendor. None of them give a crap about how much
money it costs you.
Mike Welch
_____
From: nuckolls.bob@aeroelectric.com
Subject: RE: AeroElectric-List: Digi-key shipping charges
At 04:35 PM 9/22/2010, you wrote:
Mike
I'm sorry to disagree with you, bit you were not screwed by Digi-key, you
were screwed by UPS.
Carlos
Message 2
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Subject: | Re: Digi-key shipping charges |
I have to respectfully disagree with you, John. I've used
Fedex ground and Fedex Home regularly for my model plans from my
website as well as other items I've sold on eBay. I also specify
it when I order online, if it is offered. In most cases it costs
less and is faster than the post office...even if using parcel
post (which can take a week to deliver).
I have had many Fedex Saturday deliveries both to me and to my
customers.
A couple of good recent examples.
I live in western New York, near Rochester. When my sister flies
here from Chicago, her husband ships her luggage so as not to not
have to pay the checked bag charge, and I return it that way when
she leaves. The last time she was here, two weeks ago, her plane
left Wednesday afternoon, and I dropped her bag off at the local
Fedex (formerly Kinkos) later that evening. It was delivered at
her home in Park Forest Saturday morning. Her 52+ pound bag cost
$22.55 to ship from Henrietta to Park Forest. It would have cost
her $75 to check it ($25 checked bag fee, and $50 over 50 pounds
fee)
2nd example...Monday evening this week I ordered a tool from
McMaster-Carr (a tubing bender) and specified it ship by Fedex
Ground. When I first logged on to my computer Wednesday morning,
I received the email from McMaster-Carr (which had been sent the
night before after I had shutdown for the night) with the
tracking number. On checking the tracking on the Fedex website,
it said that it had been delivered! I immediately went to my
front door, and met the Fedex driver just as he was coming up the
driveway! The two pound package was shipped for $4.62 and took
less than two days to get here. Since my normal postal delivery
isn't until after 2 PM, Fedex was faster and lower cost than the
post office for anything except media mail, which, of course, a
tubing bender doesn't qualify for.
These examples are not unique, in over 10 years of using Fedex,
they have never disappointed me. I only use the post office for
packages less than 13 ounces, as that can be shipped first class
which is usually a lower cost.
Harley Dixon
www.agelesswings.com
-----------------------------------------------------------------
On 9/22/2010 9:40 PM, Grosseair wrote:
> They say they deliver on Saturday, but my experience is that
> they don't actually do it, and sometimes they don't even
> deliver during the week when they promise. I won't use them
> anymore.
> John Grosse
>
> Sent from my iPad
>
> On Sep 22, 2010, at 6:31 PM, Ron Quillin <rjquillin@gmail.com
> <mailto:rjquillin@gmail.com>> wrote:
>
>> At 07:56 9/22/2010, you wrote:
>>> It's usually the cheapest, and the coolest
>>> thing is it's the ONLY usually to get FREE saturday delivery.
>>> That extra delivery day a week (that we may not have forever)
>>> has saved me tons of headaches.
>>
>> Also for when you need a Saturday delivery, check into FedEx
>> *HOME* delivery.
>> While not as economical as USPS, they do have Saturday
>> delivery *-without-* additional charges.
>>
>> Ron Q.
>> *
>>
>>
>> *
> *
>
>
> *
>
>
> Checked by AVG - www.avg.com
>
Message 3
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Subject: | Re: Digi-key shipping charges |
I guess it depends on your area. I'm glad it works for you.
John
Sent from my iPad
On Sep 23, 2010, at 7:33 AM, Harley <harley@agelesswings.com> wrote:
> I have to respectfully disagree with you, John. I've used Fedex
ground and Fedex Home regularly for my model plans from my website as
well as other items I've sold on eBay. I also specify it when I order
online, if it is offered. In most cases it costs less and is faster than
the post office...even if using parcel post (which can take a week to
deliver).
>
> I have had many Fedex Saturday deliveries both to me and to my
customers.
>
> A couple of good recent examples.
>
> I live in western New York, near Rochester. When my sister flies here
from Chicago, her husband ships her luggage so as not to not have to pay
the checked bag charge, and I return it that way when she leaves. The
last time she was here, two weeks ago, her plane left Wednesday
afternoon, and I dropped her bag off at the local Fedex (formerly
Kinkos) later that evening. It was delivered at her home in Park Forest
Saturday morning. Her 52+ pound bag cost $22.55 to ship from Henrietta
to Park Forest. It would have cost her $75 to check it ($25 checked bag
fee, and $50 over 50 pounds fee)
>
> 2nd example...Monday evening this week I ordered a tool from
McMaster-Carr (a tubing bender) and specified it ship by Fedex Ground.
When I first logged on to my computer Wednesday morning, I received the
email from McMaster-Carr (which had been sent the night before after I
had shutdown for the night) with the tracking number. On checking the
tracking on the Fedex website, it said that it had been delivered! I
immediately went to my front door, and met the Fedex driver just as he
was coming up the driveway! The two pound package was shipped for $4.62
and took less than two days to get here. Since my normal postal
delivery isn't until after 2 PM, Fedex was faster and lower cost than
the post office for anything except media mail, which, of course, a
tubing bender doesn't qualify for.
>
> These examples are not unique, in over 10 years of using Fedex, they
have never disappointed me. I only use the post office for packages less
than 13 ounces, as that can be shipped first class which is usually a
lower cost.
>
> Harley Dixon
> www.agelesswings.com
>
> On 9/22/2010 9:40 PM, Grosseair wrote:
>>
>> They say they deliver on Saturday, but my experience is that they
don't actually do it, and sometimes they don't even deliver during the
week when they promise. I won't use them anymore.
>> John Grosse
>>
>> Sent from my iPad
>>
>> On Sep 22, 2010, at 6:31 PM, Ron Quillin <rjquillin@gmail.com> wrote:
>>
>>> At 07:56 9/22/2010, you wrote:
>>>> It's usually the cheapest, and the coolest
>>>> thing is it's the ONLY usually to get FREE saturday delivery.
>>>> That extra delivery day a week (that we may not have forever)
>>>> has saved me tons of headaches.
>>>
>>> Also for when you need a Saturday delivery, check into FedEx HOME
delivery.
>>> While not as economical as USPS, they do have Saturday delivery
-without- additional charges.
>>>
>>> Ron Q.
>>>
>>>
>>>
>>
>>
>>
>>
>>
>> Checked by AVG - www.avg.com
>>
>
>
>
Message 4
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Subject: | Digi-key shipping charges |
>
>
> The customer service lady said if I would have chosen USPO first
> class, it would have been $2.00,
>not the $10.59. Again, IF I knew, I would have done that. Live and learn.
Real education is always expensive. Look at
the $time$ expended in colleges and universities
every year . . . with a retention rate on the
order of a few percent. I find that he most useful
knowledge comes to us in small "lessons" that enjoy
virtually 100% retention. This lesson cost you about
$8. Having shared it with 1800 other folks offers
a potential for a great return on investment. I had
a $65 event last night that was combined with 4
hours of pounding the asphalt. I'm not going to forget
THAT lesson either.
Bob . . .
Message 5
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Subject: | Re: Z-17 OVPM Question |
At 09:46 PM 9/22/2010, you wrote:
><corton@charter.net>
>
>Hi, All;
>
>I'm trying to adapt wiring diagram Z-17 for my Sonex, which has a
>20A permanent magnet alternator.
>
>I purchased the B&C OVPM kit, which includes the yellow ALT / OV warning lamp.
The primary interpretation for that light is
"ALTERNATOR OFF". I could be off because you
had an OV event . . . or it could be OFF because
you didn't turn it ON. For a PM alternator that
size, suggest you leave it out.
Now, you SHOULD have some form of active notification
of LOW voltage. See Figure Z-20.
>My question is: is there a way to connect the warning light
>someplace? I cannot connect it to the NC post of the alternator
>cutout relay because the common post is connected directly to the
>battery. I *could* connect the common post to the switched side of
>the batt/alt master switch, but then I'd have a 12ga wire coming in
>to the panel to the switch, then going back out to the firewall. The
>charging circuit would then come from the alternator, thru the
>relay, to the master switch, then back to the battery.
Not recommended.
>I'd like to minimize the 12ga runs; I'm also concerned about running
>alternator output thru the master switch.
With a 20A alternator, you COULD consider tossing
of 0.8A of alternator output to keep a battery
contactor closed. Alternatively, consider a
ROBUST on-on-on switch like a
http://www.newark.com/honeywell-s-c/2nt1-10/toggle-switch/dp/19C1911
Bob . . .
Message 6
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Subject: | Vans RPM Transducer IE VTACHGEN 12 |
Question,
I just bought the VTACHGEN transducer from Van's. It comes with nothing
but a plastic bag. Does anyone know what the pulses/rev value are for
this item when used on a 4 cylinder engine? I need to setup my Dynon 180
to accept.
Thanks,
Glenn
Message 7
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Subject: | Re: Digi-key shipping charges |
Also, UPS will not pay for damages they do to your items. The still owe
me nearly $12,000 for ceramic tile that made it here all the way from
Spain to Alabama. We took possession and shipped it forward to a new
home we were building near Phoenix. Half of the shipment didn't make it
in one piece. All we got from UPS was the telephone shuffle and
complete runaround. I hate UPS Others tell the exact same story of UPS
not honoring their shipment guarantees/insurance. They can go to
blazes, I hope. I don't use them if I have any other choice and
sometimes will not order the product at all if the vendor uses only UPS.
David M.
Mike Welch wrote:
> Carlos,
>
> When it comes to the checkout, a buyer has a choice of picking
> whichever shipper and method he
> wants. Not knowing any better, I chose UPS. I didn't realize the
> advantages Bob refers to.
>
> Digi-key offers no advice on the issue, they just charge you
> whatever their rates are for the shipper
> you choose.
>
> The customer service lady said if I would have chosen USPO first
> class, it would have been $2.00,
> not the $10.59. Again, IF I knew, I would have done that. Live and
> learn. Digi-key does NOT pre-warn
> it's customers, they just charge you, and let you learn the hard
> way....period!! They are, however, NO
> different from any other vendor. None of them give a crap about how
> much money it costs you.
>
> Mike Welch
>
> ------------------------------------------------------------------------
> Date: Wed, 22 Sep 2010 17:22:20 -0500
> To: aeroelectric-list@matronics.com
> From: nuckolls.bob@aeroelectric.com
> Subject: RE: AeroElectric-List: Digi-key shipping charges
>
> At 04:35 PM 9/22/2010, you wrote:
>
> Mike
>
> Im sorry to disagree with you, bit you were not screwed by
> Digi-key, you were screwed by UPS.
>
> Carlos
>
>
> Gently, gently. I don't think anyone got screwed. There
> are certain fixed costs with moving a package of any size
> from point A to point B. It takes just as much computer,
> paper, nearly as much labor, and certainly resources
> to move a 1 oz box as a 100 oz box.
>
> When we started the 'Connection 24+ years ago, priority
> mail ($2.90) for the single product (the book) was a pretty
> good buy. Nowadays, we have a variety of products with
> plans to have all products offer "free shipping". Well,
> we ALL know there's no such thing . . . but it seems
> to be be the wave of the future. I just came home from
> the post office having shipped 2 books priority overseas,
> 6-7 books media mail, a couple of CD's and some OV modules
> in padded envelopes as first class.
>
> In every case, the least expensive method for my location
> (no UPS counter but a post office a few blocks away) was
> selected for each shipment. Sometimes, a customer's order
> goes out in TWO envelopes, one medial mail and one first
> class.
>
> At the same time, I get the occasional request for UPS or
> nothing . . . UPS stops at their door but their PO box
> is 15 miles away, and I CAN get on the computer and have
> UPS pick up a box from my front porch. But it takes about
> 10 minutes longer to process a UPS Shipment and the packing
> materials are more robust. I don't charge extra for that
> but it is a pain in the arse.
>
> Bottom line is that there are usually options that can
> be selected to meet your needs for service, speed and
> price. Obviously, we've learned that UPS is not a good
> choice of carriers for a single 0.6 ounce transistor.
>
> Bob . . .
>
--
If you're an American, just say NO to the Obamanation and to Soros!
Message 8
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Subject: | Re: Potentiometer , 3 lugs |
Thanks Joe,
My slide pot has pins 1,2,3 at one end and 1,2 at the other. I got joy when I connected
pins 1 at one end and 2 at the other. The 5K range was displayed on my
meter when I moved the slider. I assumed 1&2 to be the pos/neg pins. Assuming
that pin 3 was the signal pin, I put the meter between 1& 3 and got nothing
and my brain hit the wall because of my assumption that 1&2 were the pos/neg pins..
John
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=313504#313504
Message 9
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Subject: | Digi-key shipping charges |
Unfortunately this has become an all too common scene in the US. Instead
of improving, customer service everywhere is falling apart. There are
actually very few companies left in the US that understand what customer
service means. From what I've seen a growing population, smaller profits
and lost patience is mostly to blame.
UPS is just like an insurance company, their goal in life is collecting
fees and not paying claims. They've mastered cheating the paying
customer in a freight business that is already cut-throat. That's ok, if
they crash a few more airplanes, they'll get their due.
It will cost you more and require more legwork, but if you want it done
right, move the big stuff yourself. The other option is to use a
dedicated freight service. That means your load is their only objective
from start to finish. I've moved cars and other big things like this and
have done well. If you don't have the bosses and the drivers cell
number, you don't have control. That 12k loss in tile could have been
protected by paying $1200 in trucking.
Glenn E. Long
-----Original Message-----
From: owner-aeroelectric-list-server@matronics.com
[mailto:owner-aeroelectric-list-server@matronics.com] On Behalf Of David
Sent: Thursday, September 23, 2010 12:15 PM
Subject: Re: AeroElectric-List: Digi-key shipping charges
Also, UPS will not pay for damages they do to your items. The still owe
me nearly $12,000 for ceramic tile that made it here all the way from
Spain to Alabama. We took possession and shipped it forward to a new
home we were building near Phoenix. Half of the shipment didn't make it
in one piece. All we got from UPS was the telephone shuffle and
complete runaround. I hate UPS Others tell the exact same story of UPS
not honoring their shipment guarantees/insurance. They can go to
blazes, I hope. I don't use them if I have any other choice and
sometimes will not order the product at all if the vendor uses only UPS.
David M.
Mike Welch wrote:
> Carlos,
>
> When it comes to the checkout, a buyer has a choice of picking
> whichever shipper and method he
> wants. Not knowing any better, I chose UPS. I didn't realize the
> advantages Bob refers to.
>
> Digi-key offers no advice on the issue, they just charge you
> whatever their rates are for the shipper
> you choose.
>
> The customer service lady said if I would have chosen USPO first
> class, it would have been $2.00,
> not the $10.59. Again, IF I knew, I would have done that. Live and
> learn. Digi-key does NOT pre-warn
> it's customers, they just charge you, and let you learn the hard
> way....period!! They are, however, NO
> different from any other vendor. None of them give a crap about how
> much money it costs you.
>
> Mike Welch
>
>
------------------------------------------------------------------------
> Date: Wed, 22 Sep 2010 17:22:20 -0500
> To: aeroelectric-list@matronics.com
> From: nuckolls.bob@aeroelectric.com
> Subject: RE: AeroElectric-List: Digi-key shipping charges
>
> At 04:35 PM 9/22/2010, you wrote:
>
> Mike
>
> I'm sorry to disagree with you, bit you were not screwed by
> Digi-key, you were screwed by UPS.
>
> Carlos
>
>
> Gently, gently. I don't think anyone got screwed. There
> are certain fixed costs with moving a package of any size
> from point A to point B. It takes just as much computer,
> paper, nearly as much labor, and certainly resources
> to move a 1 oz box as a 100 oz box.
>
> When we started the 'Connection 24+ years ago, priority
> mail ($2.90) for the single product (the book) was a pretty
> good buy. Nowadays, we have a variety of products with
> plans to have all products offer "free shipping". Well,
> we ALL know there's no such thing . . . but it seems
> to be be the wave of the future. I just came home from
> the post office having shipped 2 books priority overseas,
> 6-7 books media mail, a couple of CD's and some OV modules
> in padded envelopes as first class.
>
> In every case, the least expensive method for my location
> (no UPS counter but a post office a few blocks away) was
> selected for each shipment. Sometimes, a customer's order
> goes out in TWO envelopes, one medial mail and one first
> class.
>
> At the same time, I get the occasional request for UPS or
> nothing . . . UPS stops at their door but their PO box
> is 15 miles away, and I CAN get on the computer and have
> UPS pick up a box from my front porch. But it takes about
> 10 minutes longer to process a UPS Shipment and the packing
> materials are more robust. I don't charge extra for that
> but it is a pain in the arse.
>
> Bottom line is that there are usually options that can
> be selected to meet your needs for service, speed and
> price. Obviously, we've learned that UPS is not a good
> choice of carriers for a single 0.6 ounce transistor.
>
> Bob . . .
>
--
If you're an American, just say NO to the Obamanation and to Soros!
Message 10
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Subject: | Re: Digi-key shipping charges |
At 11:14 AM 9/23/2010, you wrote:
>
>Also, UPS will not pay for damages they do to your items. The still
>owe me nearly $12,000 for ceramic tile that made it here all the way
>from Spain to Alabama. We took possession and shipped it forward to
>a new home we were building near Phoenix. Half of the shipment
>didn't make it in one piece. All we got from UPS was the telephone
>shuffle and complete runaround. I hate UPS Others tell the exact
>same story of UPS not honoring their shipment
>guarantees/insurance. They can go to blazes, I hope. I don't use
>them if I have any other choice and sometimes will not order the
>product at all if the vendor uses only UPS.
Did the shipper purchase the insurance? That IS an
option that must be exercised on the shipper's data
entry screen. It's been a long time but I can recall
at least two instances where my claims for shipping
damage of over $1000 were honored after their rep
checked over the packaging. Ceramic tile is NOT easy
to handle. It has a fragility-to-weight ratio that
severely challenges a shipper's packaging talents.
I opened a box of tile last week where one piece in
the middle of the stack was broken in three pieces.
Like all things hard, brittle, thin and large area,
the variables for fragility are huge. Stacking thin
sheets that are not also VERY flat is problematic.
Had a new shower door in my rental house explode
last week for no good reason at all. The renter had
been away for a week and when he came home, it was
in itty-bitty pieces all over the floor. Clearly a
manufacturing defect in a very thin, highly stressed,
brittle sheet.
I don't dispute your experience. Without knowing root cause of
the failures along with the shipper's skills (or lack
thereof) to manufacture, pack AND purchase insurance,
any assertion that, "UPS will not pay for damages they
do to your items" needs more support.
Bob . . .
Message 11
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Subject: | Re: Potentiometer , 3 lugs |
At 12:09 PM 9/23/2010, you wrote:
Thanks Joe,
My slide pot has pins 1,2,3 at one end and 1,2 at the other. I got
joy when I connected pins 1 at one end and 2 at the other. The 5K
range was displayed on my meter when I moved the slider. I assumed
1&2 to be the pos/neg pins. Assuming that pin 3 was the signal pin, I
put the meter between 1& 3 and got nothing and my brain hit the wall
because of my assumption that 1&2 were the pos/neg pins..
Pin numbers or other markings not withstanding, the
functionality of slide pots yields readily to
inspection.
For example, in this device:
Emacs!
. . . I would have guessed that "2" and "2" on each end
are connected internally to each end of the wiper's
slip-track. 1 and 3 would be the ends of the pot's resistance
element. I suspect that an ohmmeter inspection of your device
will show that all pins of like number are connected to each
other. The cluster of 1,2,3 at one end is conducive to hooking
the pot up with a twisted trio or some such. So it's
probably unimportant which "1" or "3" you connect to, functionality
will not be affected. Either 1 or 3 can be (+) or (-) and
that will be determined by whether or not the indicator reads
in the right direction. Installation instructions for use
of this pot SHOULD be explicit in this regard. But if not,
then be prepared to reverse 1 and 3 connections if the
operation is 'backwards'.
Bob . . .
Message 12
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Subject: | Re: Vans RPM Transducer IE VTACHGEN 12 |
At 10:14 AM 9/23/2010, you wrote:
>
>Question,
>
>I just bought the VTACHGEN transducer from Van's. It comes with nothing
>but a plastic bag. Does anyone know what the pulses/rev value are for
>this item when used on a 4 cylinder engine? I need to setup my Dynon 180
>to accept.
Excellent question! It's unfortunate that Van's
does not appear to publish the installation/data
manuals for various products on their website.
It's almost an imperative these days that if one
wishes to reduce the expense of printing, inventory,
shipping and customer service issues for documents,
you post them.
We stopped shipping any paperwork with our products
some years ago . . . but since they're ALWAYS ordered
from our website, you can get the manual BEFORE you
buy just to make sure it's something you WANT to by.
When you DO buy it, you're already educated as to its
function and installation.
You may have to call the factory. You might make
the constructive suggestion that scanning and
posting of all paperwork associated with their
inventory would save EVERYBODY a lot of time.
Bob . . .
Message 13
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Subject: | Re: Digi-key shipping charges |
Of course we had insurance for stuff that cost us so much money. We
left it in the original boxes and remember: the boxes made it all the
way from Spain to the local store without any damage (that we could hear
and we even opened a couple boxes to be sure.)
David
Robert L. Nuckolls, III wrote:
> <nuckolls.bob@aeroelectric.com>
>
> At 11:14 AM 9/23/2010, you wrote:
>>
>> Also, UPS will not pay for damages they do to your items. The still
>> owe me nearly $12,000 for ceramic tile that made it here all the way
>> from Spain to Alabama. We took possession and shipped it forward to
>> a new home we were building near Phoenix. Half of the shipment
>> didn't make it in one piece. All we got from UPS was the telephone
>> shuffle and complete runaround. I hate UPS Others tell the exact
>> same story of UPS not honoring their shipment guarantees/insurance.
>> They can go to blazes, I hope. I don't use them if I have any other
>> choice and sometimes will not order the product at all if the vendor
>> uses only UPS.
>
> Did the shipper purchase the insurance? That IS an
> option that must be exercised on the shipper's data
> entry screen. It's been a long time but I can recall
> at least two instances where my claims for shipping
> damage of over $1000 were honored after their rep
> checked over the packaging. Ceramic tile is NOT easy
> to handle. It has a fragility-to-weight ratio that
> severely challenges a shipper's packaging talents.
>
> I opened a box of tile last week where one piece in
> the middle of the stack was broken in three pieces.
> Like all things hard, brittle, thin and large area,
> the variables for fragility are huge. Stacking thin
> sheets that are not also VERY flat is problematic.
> Had a new shower door in my rental house explode
> last week for no good reason at all. The renter had
> been away for a week and when he came home, it was
> in itty-bitty pieces all over the floor. Clearly a
> manufacturing defect in a very thin, highly stressed,
> brittle sheet.
>
> I don't dispute your experience. Without knowing root cause of
> the failures along with the shipper's skills (or lack
> thereof) to manufacture, pack AND purchase insurance,
> any assertion that, "UPS will not pay for damages they
> do to your items" needs more support.
>
>
> Bob . . .
>
>
--
If you're an American, just say NO to the Obamanation, to socialism, and get rid
of Soros.
Message 14
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Subject: | Re: Digi-key shipping charges |
Also, what other "support" do you propose? All the relevant info is in
my original post. Btw, the tile was a beautiful white with pale blue
cameo pictures on each piece. Can't find that anywhere anymore.
David
Robert L. Nuckolls, III wrote:
> <nuckolls.bob@aeroelectric.com>
>
> At 11:14 AM 9/23/2010, you wrote:
>>
>> Also, UPS will not pay for damages they do to your items. The still
>> owe me nearly $12,000 for ceramic tile that made it here all the way
>> from Spain to Alabama. We took possession and shipped it forward to
>> a new home we were building near Phoenix. Half of the shipment
>> didn't make it in one piece. All we got from UPS was the telephone
>> shuffle and complete runaround. I hate UPS Others tell the exact
>> same story of UPS not honoring their shipment guarantees/insurance.
>> They can go to blazes, I hope. I don't use them if I have any other
>> choice and sometimes will not order the product at all if the vendor
>> uses only UPS.
>
> Did the shipper purchase the insurance? That IS an
> option that must be exercised on the shipper's data
> entry screen. It's been a long time but I can recall
> at least two instances where my claims for shipping
> damage of over $1000 were honored after their rep
> checked over the packaging. Ceramic tile is NOT easy
> to handle. It has a fragility-to-weight ratio that
> severely challenges a shipper's packaging talents.
>
> I opened a box of tile last week where one piece in
> the middle of the stack was broken in three pieces.
> Like all things hard, brittle, thin and large area,
> the variables for fragility are huge. Stacking thin
> sheets that are not also VERY flat is problematic.
> Had a new shower door in my rental house explode
> last week for no good reason at all. The renter had
> been away for a week and when he came home, it was
> in itty-bitty pieces all over the floor. Clearly a
> manufacturing defect in a very thin, highly stressed,
> brittle sheet.
>
> I don't dispute your experience. Without knowing root cause of
> the failures along with the shipper's skills (or lack
> thereof) to manufacture, pack AND purchase insurance,
> any assertion that, "UPS will not pay for damages they
> do to your items" needs more support.
>
>
> Bob . . .
>
>
--
If you're an American, just say NO to the Obamanation, to socialism, and get rid
of Soros.
Message 15
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Subject: | Re: Digi-key shipping charges |
At 02:09 PM 9/23/2010, you wrote:
Also, what other "support" do you propose? All the relevant info is
in my original post. Btw, the tile was a beautiful white with pale
blue cameo pictures on each piece. Can't find that anywhere anymore.
I'm sorry, I didn't mean to run your blood pressure
up. But please keep in mind that what we hope to
do here is give 1800 other folks the benefit of
our experience for not having to re-invent any wheels
or suffer lost $time$ repeating an experiment we already
know fails.
Many of us, your's truly included, depend heavily
on a host of transportation services. I live 80 miles
from anywhere significant in terms of big-box stores,
specialty parts suppliers, etc. I'm sure that many
of our fellow airplane builders are in the same situation.
We are fortunate in this country to have so many
suppliers of useful goods who team with transportation
companies each offering a host of services that can be
tailored to our needs and budget.
The sum total of all packages that make it successfully
from point A to point B in this country every day is a staggering
number. At the same time, there are no doubt thousands
of packages that suffer accidents of packaging, handling,
or natural hazard. That's what insurance is all about.
Out of those thousands of unhappy experiences, there
are no doubt some folks like yourself with the occasional
tale of distress to tell.
But suppose we took the sum total of one month's unhappy
experiences with EVERY common carrier and posted them
to a website along with a recommendation that, "you never
put your valuables at risk with this bunch of clowns." No doubt
the number of incidences would scare the socks of just about
everybody. Okay, now what? Hire your own pack mule and go
get the stuff yourself?
I was a bit surprised at the incident with your tile
shipment for two reasons. I used to have an uncle in
Denver who ran a crew of masons and a business specializing
in exotic stone and tile. He brought a truckload of
tile per week up from Mexico. He soon discovered that he
needed to use his own trucks and handlers designed and
trained to the extra-ordinary task of getting tile from
point A to point B. Not so for bricks and limestone.
I was also surprised that UPS didn't raise their eyebrows
at a shipment insured for $12,000. I've only shipped a few
items for that kind of value and believe me, the guys on
the dock wanted to know exactly what it was. They inspected
the packing and cordoned of my packaging on the dock
so as to offer special handling. They put high-value stickers
on my crates to alert handlers. I used to package accident
scene models up for shipment to court insured for $20,000.
It was usually two, 4 x 4 x 2 foot crates made of plywood.
The local UPS and FedX managers came out to our shop and
inquired into our construction and packaging methods before
he would sign off. That amount of insurance got us extra
attention all along the route. That was as much for their
benefit/protection as my own.
We cannot know the circumstances that befell your shipment.
Indeed, the fact that it made it 90% of the way to destination
in good shape only to be trashed in the last 10% is curious. But
consider this. Suppose you had an identical shipment being
handed to you for a 1000 mile trip by road. How would YOU
go about trashing that shipment in the same manner without
opening the packaging? Drop them all from a forklift? Could
you do that without telltale marks on the outside? Given
the extent of the damage for all cartons, do you know that
a vehicle carrying the shipment didn't have an accident? Knowing
what you know right now, would you package a similar shipment
differently for handing off to any other carrier? Is it your
understanding and assertion that all carriers OTHER than UPS
would have had no problem with your package? In other words,
UPS went out of their way to trash the contents.
You're working three separate issues here. The mechanics of
getting similar products transported, a business model
for selecting the right transportation product and dealing
with mishap. Obviously the stars lined up badly for you on this
incident. But the solution is understanding and fine tuning
of recipes for success. This is never accomplished by
blacklisting UPS or any other company. This is especially
true if our interests are focused on airplane parts and not
art objects. Finally, according to common carrier law, once
the shipping company takes your boxes on which your purchased
insurance, they own them. I would suggest that your misery
comes more from some combination of employees that should
have been fired as opposed to company policy of UPS.
Bob . . .
Message 16
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Subject: | pin confirmation |
Bob=2C Group=2C
My IRFP3703 MOSFET arrived today. In doing a little research on it=2C th
e best I can tell is
the pins are 1=2C2 & 3=2C from left to right=2C if the MOSFET is facing you
and the pins are down=2C
and you can read the product information.
If we assume the pins are as described above=2C can someone confirm which
pin is which?
>From I could find out=2C it looks like the pin #3 is the source=2C pin #2 t
he gate=2C and pin #1 the drain.
But=2C I am not sure at all.
Thanks=2C Mike Welch
Message 17
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Subject: | pin confirmation |
>From I could find out=2C it looks like the pin #3 is the source=2C pin #2
the gate=2C and pin #1 the drain.
>But=2C I am not sure at all.
>Thanks=2C Mike WelchGroup=2C From what it appears=2C from the TO247AC des
cription (the MOSFET's case)=2Cit looks like pin #1 is the gate=2C pin #2 i
s the drain=2C and pin #3 is the source=2Cnot the way I described them abov
e.Mike Welch
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