Today's Message Index:
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1. 03:57 AM - Re: gear leg cracks (Thom Riddle)
2. 04:11 AM - Re: gear leg cracks (Thom Riddle)
Message 1
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| Subject: | Re: gear leg cracks |
--> Allegro-List message posted by: "Thom Riddle" <jtriddle@adelphia.net>
Hugh,
I was told the gear legs were in stock so I ordered the gear legs on Thursday morning
and I received an email later in the day that the legs would be shipped
same day. I emailed back and asked for the UPS tracking number. Betty emailed
be a tracking number that I susequently tried to track but the UPS tracking system
said it was an invalid tracking number. I tried it again this morning and
UPS says it is enroute and on-time. I don't think UPS does real time tracking
number uploading into their tracking number system. FedEx does it real time;
as the package is labeled it is in the system.
As you know, customer support is very important in long term survival of any business
that has competition. It appears to me that the Hempsteads have been focusing
most of their early efforts on marketing and building a dealer network.
Bad press from customers will get their attention, I'm sure. Speaking of which,
I was hoping that they would participate in this forum, but the NY dealer specifically
asked them to and they saw no reason to do so. I think in time, they
will see that it would benefit them to be active in this forum, especially
if we can get most of the Allegro owners to do so.
We should continue to use this forum for keeping in touch with each other and discussing
issues that we could all benefit from knowing. Eventually, once the
word gets out and more people have questions about the Allegro, this forum will
become quite active. At least that is my hope.
Thom in Buffalo
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=35351#35351
Message 2
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| Subject: | Re: gear leg cracks |
--> Allegro-List message posted by: "Thom Riddle" <jtriddle@adelphia.net>
My original post on this subject was done from the email list rather than the web
forum so the photo I attached was stripped out. I'll try posting it here again.
Thom in Buffalo
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=35354#35354
Attachments:
http://forums.matronics.com//files/img_0130_1_7_272.jpg
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