Today's Message Index:
----------------------
1. 03:59 AM - Retraction regarding non approved transactions!...........Grrrhhh. (Tony Renshaw)
2. 05:11 AM - Re: Retraction regarding non approved transactions!...........Grrrhhh. (Robert Borger)
3. 07:40 AM - To Jim Pugise (JEFF ROBERTS)
4. 09:24 AM - test (mike gamble)
5. 01:58 PM - Popham International Europa Flyin (Steven Pitt)
6. 02:13 PM - Re: Rotax 914 Oil leak (Matthew Carpenter)
Message 1
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| Subject: | Retraction regarding non approved transactions!...........Grrrhhh. |
Gidday
The first and most important message is: "Europa did NOT act without my authorisation
on my credit card". Extenuating circumstances prevail and anyone vaguely
interested can contact me off list. I can say that I am quite annoyed to be
put in this situation, however, overall, I have been pleasantly surprised by
Europas response to my concerns, including phonecalls both last night and tonight,
and their recognition of their responsibility in the situation that now
results, ironically in my retraction. As I have said, there is an explanation
of how this occurred but what we all need to know, is that it appears Europa are
now listening. I understand their intention if for things to change, and that
staff are being retrained in new procedures they are not used to. We have all
heard, as an excuse, that things are changing at Europa, and I hope we see
transparency "soon". Like I said, I'm annoyed, frustrated, pleasantly surprised,
and anxious for change. So, in conclusion, we CAN trust the current management's
concern for their reputation as an indicator of their commitment to their
product.
Reg
Tony Renshaw
P.S. The sooner we can see a component's price on the Europa website, and not needing
to rely on an e-mail response the better, and have an expectation that
the product "already exists", "on a shelf", and if we change our minds, it is
no more effort than for a single person to lift it off one location and put it
back!
Message 2
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| Subject: | Re: Retraction regarding non approved transactions!...........Grrrhhh. |
Tony and others,
My two bits... Once you get their attention, Europa acts quickly. It's getting
their attention that can be the tough part. I sent several e-mails over a couple
weeks requesting information. Zero response. Finally called them on a
Monday morning during the brief overlap in office hours. Quickly received the
necessary information, placed the order and the part was at my home in less than
a week.
E-mail doesn't seem to work at all. Direct voice contact does seem to work. I
guess you guys down under will just have to wait till late in the day to call.
Check six,
Bob Borger
http://www.europaowners.org/N914XL
Europa XS, Short Wing, Intercooled Rotax 914
rlborger@mac.com
Cel: 817-992-1117
On Jun 2, 2010, at 4:28 PM, Tony Renshaw wrote:
>
> Gidday
> The first and most important message is: "Europa did NOT act without my authorisation
on my credit card". Extenuating circumstances prevail and anyone vaguely
interested can contact me off list. I can say that I am quite annoyed to
be put in this situation, however, overall, I have been pleasantly surprised
by Europas response to my concerns, including phonecalls both last night and tonight,
and their recognition of their responsibility in the situation that now
results, ironically in my retraction. As I have said, there is an explanation
of how this occurred but what we all need to know, is that it appears Europa
are now listening. I understand their intention if for things to change, and
that staff are being retrained in new procedures they are not used to. We have
all heard, as an excuse, that things are changing at Europa, and I hope we see
transparency "soon". Like I said, I'm annoyed, frustrated, pleasantly surprised,
and anxious for change. So, in conclusion, we CA
N!
> trust the current management's concern for their reputation as an indicator
of their commitment to their product.
> Reg
> Tony Renshaw
> P.S. The sooner we can see a component's price on the Europa website, and not
needing to rely on an e-mail response the better, and have an expectation that
the product "already exists", "on a shelf", and if we change our minds, it is
no more effort than for a single person to lift it off one location and put
it back!
Message 3
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HI Jim,
Could you please e-mail me or call direct. I have a question I need to
ask you off list and don't have your number.
Thanks Much,
Jeff R. N128LJ Gold Rush
615-406-8651
jeff@rmmm.net
Message 4
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Message 5
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| Subject: | Popham International Europa Flyin |
To all Europa owners/builders and interested parties
This is to remind you all that the first Europa International flyin is
scheduled for Popham (EGHP) the weekend of the 11th June. The weekend
will also include the Europa Club AGM in the Saturday afternoon,
allowing time to fly home after if desired.
However it is hoped that as many of you attending will wish to stay over
and to this end a barbeque is being laid on (Saturday night) with
additional food for Friday night; local brews are also available..
We all hope for a good weekend's weather but we are also making
preparations for overnight stays with a couple of trailers, marquees and
tents on site so bring a sleeping bag. If you bring a tent then the more
the merrier.
We all hope that we can see the largest gathering of Europas for many a
year and we have invited members of the Swift Group together with our
honorary members.
Several European Europas have already promised to come so lets see what
a turn out we can generate.
See you next week.
Steve Pitt and Dave Bosomworth
PS to anyone turning up by car - can you bring folding chairs and tables
if you have these available. Thank you.
Message 6
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| Subject: | Rotax 914 Oil leak |
Good idea, we will drop the air duct work and take a look at those
connections.
Matt Carpenter
-----Original Message-----
From: owner-europa-list-server@matronics.com
[mailto:owner-europa-list-server@matronics.com] On Behalf Of Kevin
Klinefelter
Sent: Tuesday, June 01, 2010 9:52 PM
Subject: Re: Europa-List: Rotax 914 Oil leak
Have you looked at the oil cooler connections?
Kevin
----- Original Message -----
From: "Matthew Carpenter" <europaxs@gmail.com>
Sent: Tuesday, June 01, 2010 7:38 PM
Subject: Europa-List: Rotax 914 Oil leak
> <europaxs@gmail.com>
>
> Hi All,
>
> We have a small oil leak that seems to be getting worse with each flight.
>
> We have checked the Oil Drain Plug on the bottom as well as the Oil return
> hose.
> While both of these get oil on them we don't think the problem is at this
> point.
>
> Oil seems to be coming from behind that (towards the firewall). We
> tightened up the bolts holding the case together, they seemed very tight
> already.
>
> Any other ideas?
>
> Thanks,
>
> Matt Carpenter
> N138WJ
> A138
>
>
>
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