---------------------------------------------------------- JabiruEngine-List Digest Archive --- Total Messages Posted Wed 07/11/07: 10 ---------------------------------------------------------- Today's Message Index: ---------------------- 1. 04:11 AM - Re: Engine Seminar (Lynn Matteson) 2. 10:54 AM - (milreed) 3. 12:51 PM - Re: (BobsV35B@aol.com) 4. 01:22 PM - Jabiru Canada - defunct or just bad service? (Dave G.) 5. 01:38 PM - Re: Jabiru Canada - defunct or just bad service? (Rob Turk) 6. 01:51 PM - Re: Jabiru Canada - defunct or just bad service? (Craig Rairdin) 7. 02:22 PM - Re: Jabiru Canada - defunct or just bad service? (Kayberg@aol.com) 8. 04:40 PM - Finally a response! (Dave G.) 9. 04:42 PM - Last Chance (Lancaster Aero Ltd) 10. 05:12 PM - Re: Last Chance (Dave G.) ________________________________ Message 1 _____________________________________ Time: 04:11:34 AM PST US From: Lynn Matteson Subject: Re: JabiruEngine-List: Engine Seminar Pete, could you list what you cover during your seminars? Lynn Matteson Grass Lake, Michigan Kitfox IV Speedster w/Jabiru 2200 flying w/369+ hrs do not archive On Jul 9, 2007, at 4:59 PM, Pete Krotje wrote: > Just a few photos rom our latest engine seminar. Next one in October ________________________________ Message 2 _____________________________________ Time: 10:54:34 AM PST US From: "milreed" Subject: JabiruEngine-List: Where can I see these photos? ________________________________ Message 3 _____________________________________ Time: 12:51:13 PM PST US From: BobsV35B@aol.com Subject: Re: JabiruEngine-List: In a message dated 7/11/2007 12:55:45 P.M. Central Daylight Time, milreed@wildblue.net writes: Where can I see these photos? Good Afternoon milreed, Just curiosity, but to which photos are you referring? I just received your Jabiru message, but with nothing to reference it to. Happy Skies, Old Bob AKA Bob Siegfried Ancient Aviator Stearman N3977A Brookeridge Air Park LL22 Downers Grove, IL 60516 630 985-8503 ************************************** See what's free at http://www.aol.com. ________________________________ Message 4 _____________________________________ Time: 01:22:08 PM PST US From: "Dave G." Subject: JabiruEngine-List: Jabiru Canada - defunct or just bad service? Jabiru Canada has managed to ignore four emails spaced over the course of 7 weeks. The request is simple enough, based on Lynn matesons experience I wanted to know the package price to put a 2200 on my Kitfox. Are they no longer in business or do they simply not care enough to respond? To be honest unless they can come up with a good reason why they haven't bothered responding they aren't getting my business. What if I needed a part? ________________________________ Message 5 _____________________________________ Time: 01:38:45 PM PST US From: "Rob Turk" Subject: Re: JabiruEngine-List: Jabiru Canada - defunct or just bad service? > > > Jabiru Canada has managed to ignore four emails spaced over the course of > 7 weeks. The request is simple enough, based on Lynn matesons experience I > wanted to know the package price to put a 2200 on my Kitfox. Are they no > longer in business or do they simply not care enough to respond? To be > honest unless they can come up with a good reason why they haven't > bothered responding they aren't getting my business. What if I needed a > part? > Just like many aircarft-oriented businesses they may be stuck in last century and not into newfangled inventions such as eeemail. Have you tried the old-fashioned way? Ya know, call them?? Rob ________________________________ Message 6 _____________________________________ Time: 01:51:27 PM PST US From: "Craig Rairdin" Subject: RE: JabiruEngine-List: Jabiru Canada - defunct or just bad service? > Jabiru Canada has managed to ignore four emails spaced over the course of > 7 weeks. ... Are they no longer in business or do they simply not care > enough to respond? To be honest unless they can come up with a good > reason why they haven't bothered responding they aren't getting my > business. What if I needed a part? There are Jabiru dealers in other nearby countries who are members of this list who would benefit from taking your comments to heart. Lack of responsiveness to email sends a very clear message about a company's attitude toward customer service. My company has a customer base that is orders of magnitude larger than Jabiru's, and we respond to all emails from all customers immediately. We don't always have the answers they want, but we at least let them know we're listening. With that said, it wouldn't hurt to verify you have the right address, but then give them a call. You might find them more attentive to old-fashioned modes of communication. We are, after all, talking about internal combustion engines here. :-) Craig ________________________________ Message 7 _____________________________________ Time: 02:22:44 PM PST US From: Kayberg@aol.com Subject: Re: JabiruEngine-List: Jabiru Canada - defunct or just bad service? In a message dated 7/11/2007 4:52:29 PM Eastern Daylight Time, craig@craigr.com writes: There are Jabiru dealers in other nearby countries who are members of this list who would benefit from taking your comments to heart. Lack of responsiveness to email sends a very clear message about a company's attitude toward customer service. My company has a customer base that is orders of magnitude larger than Jabiru's, and we respond to all emails from all customers immediately. We don't always have the answers they want, but we at least let them know we're listening. So you are the one that screws it up for the rest of us!!! I knew someone was answering their emails, IMMEDIATLY!!! I find that customers dont always understand that if you are a very small business, that you dont always answer emails quickly.....particularly when you are on vacation or buried in stinky stuff. I dont disagree, but fatigue is a fact of life for small business owners. But I did notice that the attempts had been made over 7 weeks. That would be a bit long!!! doug koenigsberg ************************************** Get a sneak peak of the all-new AOL at http://discover.aol.com/memed/aolcom30tour ________________________________ Message 8 _____________________________________ Time: 04:40:28 PM PST US From: "Dave G." Subject: JabiruEngine-List: Finally a response! I'm please to say that there is life on the other end of the pipe! I wrote at the end of May, June 5 and 22, July 7th and finally today after venting here. They finally responded. I'm pleased to discover they are still there. I'm still a little ticked that it took so long, but we'll see where things go from here. ________________________________ Message 9 _____________________________________ Time: 04:42:43 PM PST US From: Lancaster Aero Ltd Subject: JabiruEngine-List: Last Chance We would just like to set the record clear. Having thoroughly checked our emails for the last 12 months let alone 7 weeks we find no trace of any emails from "Dave G" We take our business very seriously and return emails the same day received and return telephone messages the same day also, should we be unable to answer the call. Dave must be sending the emails to an address that is not ours... our email address is: info@jabirucanada.com Lancaster Aero Ltd. PO Box 56 Bainsville, ON K0C 1E0 Tel: (613) 347-3155 Fax:(613) 347-3074 Email: info@jabirucanada.com www.jabirucanada.com ________________________________ Message 10 ____________________________________ Time: 05:12:59 PM PST US From: "Dave G." Subject: Re: JabiruEngine-List: Last Chance I can post copies of the emails I've sent since the beginning of June. Every single email was sent to the current email listed on your website, which has not changed. If your email was missed once, or twice I might understand. I was even willing to overlook the preposterous coincidence that you recieved only the one on the day I finally said something here. But that last is a little too much for me. I'm sorry things did not work out, but I'll look for an engine elsewhere. ----- Original Message ----- From: "Lancaster Aero Ltd" Sent: Wednesday, July 11, 2007 8:41 PM Subject: JabiruEngine-List: Last Chance > > > We would just like to set the record clear. > > Having thoroughly checked our emails for the last 12 months let alone 7 > weeks we find no trace of any emails from "Dave G" > > We take our business very seriously and return emails the same day > received and return telephone messages the same day also, should we be > unable to answer the call. > > Dave must be sending the emails to an address that is not ours... our > email address is: info@jabirucanada.com > > > Lancaster Aero Ltd. > PO Box 56 > Bainsville, ON K0C 1E0 > Tel: (613) 347-3155 > Fax:(613) 347-3074 > Email: info@jabirucanada.com > www.jabirucanada.com > > > ------------------------------------------------------------------------------------- Other Matronics Email List Services ------------------------------------------------------------------------------------- Post A New Message jabiruengine-list@matronics.com UN/SUBSCRIBE http://www.matronics.com/subscription List FAQ http://www.matronics.com/FAQ/JabiruEngine-List.htm Web Forum Interface To Lists http://forums.matronics.com Matronics List Wiki http://wiki.matronics.com Full Archive Search Engine http://www.matronics.com/search 7-Day List Browse http://www.matronics.com/browse/jabiruengine-list Browse Digests http://www.matronics.com/digest/jabiruengine-list Browse Other Lists http://www.matronics.com/browse Live Online Chat! http://www.matronics.com/chat Archive Downloading http://www.matronics.com/archives Photo Share http://www.matronics.com/photoshare Other Email Lists http://www.matronics.com/emaillists Contributions http://www.matronics.com/contribution ------------------------------------------------------------------------------------- These Email List Services are sponsored solely by Matronics and through the generous Contributions of its members.