Today's Message Index:
----------------------
1. 04:14 AM - Re: JabiruEngine-kitfox (Kayberg@aol.com)
2. 04:43 AM - Re: Re: Last Chance (Dave G.)
3. 03:06 PM - Re: Jabiru Canada - defunct or just bad service? (Ed D'Antoni)
4. 03:22 PM - Re: Jabiru Canada - defunct or just bad service? (Ken Arnold)
5. 05:58 PM - Re: Re: JabiruEngine-kitfox (Jim Crowder)
Message 1
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| Subject: | Re: JabiruEngine-kitfox |
In a message dated 7/13/2007 11:15:42 PM Eastern Daylight Time,
jimlc@att.net writes:
I just ordered some parts from Jabiru USA and I followed up the order with
an email listing once again my needs. Such verbal orders are often forgotten
and I know that this follow up email is likely to help Jabiru USA do their
job.
Great idea.
While USA Jabiru has a couple folks to answer the phone, I remember taking
a couple phone calls while out in the hangar in the middle of
something...then forgetting all about it. The worst seems to be the simplest.
The caller
askes for a simple item, usually a freebe, and it is all so simple it is
easily forgotten.
I am also a bit curious about putting a Jab 3300 in a Kitfox!!! What
prompted that?....it is a lotta engine in a small plane.
Doug Koenigsberg
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Message 2
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There's no question that most of the time these people please their
customers. They'd be gone otherwise, which is just what I thought may
have happened with the CDN fellows. I was pleased to discover they still
were around and I recieved a fairly nice email from them after I asked
here if they still existed. I made my request (again) to them and
reported back here that I had indeed heard from them. I was
dissappointed and annoyed that the next move on their part was not to
provide me with information, but to come to this group and deny that I
had ever communicated with them at all. I don't know why or who did that
but I'm very angry about it and they've not bothered explaining. I'll
make do with the engine I have for now and hope that others have a
better experience.
----- Original Message -----
From: Jim Crowder
To: jabiruengine-list@matronics.com
Sent: Saturday, July 14, 2007 12:13 AM
Subject: RE: JabiruEngine-List: Re: Last Chance
You see I was in the furniture business for many years and after that
a custom home builder. I can still remember some terrible lapses in
execution on my part. Some of my customers were much better organized
than I was. I have learned a lot from them and a part of that is
contained here. If our list member lets this poor email response he
described remove Jabiru from his engine list, I think he will be making
a big mistake. Poor front office actions are not truly indicative of
total company performance, especially with small buwder
Message 3
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| Subject: | Re: Jabiru Canada - defunct or just bad service? |
Funny they answer my emails.
Try phoning!
I do phone them from time to time. Long distance in Canada runs from 2 to 10 cents
per minute, The worst it will cost is $6.00 per hour.
Also consider Skype, you can call anywhere in North America for less than 20 bucks
per year, and anywhere in the world for only 2 cents per minute.
Ed
Calgary
Jabiru Canada has managed to ignore four emails spaced over the course of 7
weeks. The request is simple enough, based on Lynn matesons experience I
wanted to know the package price to put a 2200 on my Kitfox. Are they no
longer in business or do they simply not care enough to respond? To be
honest unless they can come up with a good reason why they haven't bothered
responding they aren't getting my business. What if I needed a part?
---------------------------------
Message 4
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| Subject: | Re: Jabiru Canada - defunct or just bad service? |
amen on skype
Ken
CH701 65%
----- Original Message -----
From: Ed D'Antoni
To: jabiruengine-list@matronics.com
Sent: Saturday, July 14, 2007 6:06 PM
Subject: Re: JabiruEngine-List: Jabiru Canada - defunct or just bad
service?
Funny they answer my emails.
Try phoning!
I do phone them from time to time. Long distance in Canada runs from 2
to 10 cents per minute, The worst it will cost is $6.00 per hour.
Also consider Skype, you can call anywhere in North America for less
than 20 bucks per year, and anywhere in the world for only 2 cents per
minute.
Ed
Calgary
"Dave G." <d.goddard@ns.sympatico.ca> wrote:
Jabiru Canada has managed to ignore four emails spaced over the
course of 7
weeks. The request is simple enough, based on Lynn matesons
experience I
wanted to know the package price to put a 2200 on my Kitfox. Are
they no
longer in business or do they simply not care enough to respond? To
be
honest unless they can come up
Message 5
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| Subject: | Re: JabiruEngine-kitfox |
The Kitfox is a Series 5. The Series 5,6, and 7 are set up for larger
engine packages. Typical higher HP engines supported are the IO240, and the
turbo charged Rotax. Mine is replacing a NSI turbo charged EA81 Subaru
which was supposed to be over 135 HP. I fly out of FNL at 5,000 ft
elevation in Colorado. The Jabiru 3300 is lighter while still providing
good HP. I have high hopes for it. For Kitfox models 1 through 4, the
Jabiru 2200 is a better match and several are flying with it.
After reading the emails on the thread that followed the one I replied to, I
thought mine was a bit of piling on and a bit preachy. I do still think
that as real buyers, we play a large part in out own satisfaction. I try to
help sellers satisfy my needs. After a life of selling, I know how easy it
is to screw up. I'm looking for a satisfying purchase, not to test the
perfection of the sellers operation. It usually works for me.
Jim Crowder
-----Original Message-----
From: owner-jabiruengine-list-server@matronics.com
[mailto:owner-jabiruengine-list-server@matronics.com]On Behalf Of
Kayberg@aol.com
Sent: Saturday, July 14, 2007 5:14 AM
To: jabiruengine-list@matronics.com
Subject: JabiruEngine-List: Re: JabiruEngine-kitfox
In a message dated 7/13/2007 11:15:42 PM Eastern Daylight Time,
jimlc@att.net writes:
I just ordered some parts from Jabiru USA and I followed up the order
with an email listing once again my needs. Such verbal orders are often
forgotten and I know that this follow up email is likely to help Jabiru USA
do their job.
Great idea.
While USA Jabiru has a couple folks to answer the phone, I remember
taking a couple phone calls while out in the hangar in the middle of
something...then forgetting all about it. The worst seems to be the
simplest. The caller askes for a simple item, usually a freebe, and it is
all so simple it is easily forgotten.
I am also a bit curious about putting a Jab 3300 in a Kitfox!!! What
prompted that?....it is a lotta engine in a small plane.
Doug Koenigsberg
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