Today's Message Index:
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1. 05:06 PM - Re: JabiruEngine-List Digest: 2 Msgs - 09/30/07 (TELEDYNMCS@aol.com)
2. 11:01 PM - Official JabiruEngine-List FAQ (Frequently Asked Questions) (Matt Dralle)
3. 11:06 PM - Official JabiruEngine-List Usage Guidelines (Matt Dralle)
Message 1
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| Subject: | Re: JabiruEngine-List Digest: 2 Msgs - 09/30/07 |
In a message dated 10/1/2007 2:59:32 AM Eastern Daylight Time,
jabiruengine-list@matronics.com writes:
Hello Pete,
Thanks for chiming in here.
This business about Jabiru not covering warranty is not what Jabiru USA has
experienced. Over the last seven years we've sold about 1000 engines and
have presented Jabiru with several warranty issues for both OP senders and
Ignition coils. Those claims have always been honored without question.
Do you still have your old coils or OP sender? If so send them to me and
I'll get the warranty replacements for you.
Well, Pete, I didn't pull this episode out of the vapors. It did happen. As
I said in my previous post, both the coils that came on my engine failed
early on. One on first start up, the other at about 30 hours. I can get you the
exact time and date from the log on the second one if that makes any
difference, but I recollect the second one failing at about 30 hours TT. Both
these
coils, along with my failed OP sensor, were sent to Andy Silvester for warranty
replacement. I believe this was May or June of 2006 and I'm sure I still
have the shipping info if you want the exact date. Andy told me at the time
that he would issue a credit to me for the cost of the coils and the OP sensor
when Jabiru made good on it.FWIW, I have a pretty good idea why he took that
position with Jabiru, too.
I've checked in with Andy periodically since I sent him the failed parts
and he has told me several times that he sent them on to Jabiru, along with
some other failed parts. As of about a month ago when I last heard from him,
they still had not replaced my coils or my OP sensor, but he was going to check
with them again and told me not to give up yet.
As for coils being different - there is no difference in the coils on any of
the Jabiru engines including the 4, 6, or 8 cylinder. The only difference
is that in years past the length of the lead was different on the 4 vs the 6
but for the last while the lengths have been the same. There is no way
yours could have come from a 2200 as the leads would have been too short to
work on the 3300. The only way your coils could have been different is if
you had one of the engines that were produced in 2003 that had the "Leading
GX" coils that Jabiru found to be not up to the task and offered a
replacement for back in 2003 & 2004.
My engine is serial number 33A756 and was run in on 7-10-04. The factory
should have records of what was installed on that serial number engine,
shouldn't they? I took delivery in January of 2005. The coils that came on my
engine
are similar to what I saw on a 2200 about 3 years ago. I mean similar in
terms of shape and size, not lead length. Maybe they were the old coils you
mention, but my engine was assembled in the spring of 2004, I think. Perhaps mine
is one of the ones that never had the "Leading GX" coils replaced? That one
is news to me. Never heard that before.
There is absolutely no doubt that the coils that came on my engine were both
smaller and had a different orientation of the secondary lead when compated
to the used one that I bought from you, or the two new coils I bought from
Andy. The difference between them has nothing to do with lead length and they
even appear to be from the same vendor. I have a very nice side by side
picture of the old and new coil if you'd like me to send it to you. They simply
are
not the same animal. They are both black if that makes any difference.
If you are referring to the ignition coil that Jabiru USA sent you as used -
it was taken off a brand new engine as we didn't have a coils in stock at
the time so in effect it was used but only for the short break in run at the
Jabiru factory. We did not consider it a "used" unit and were happy to
open up an engine box and take it off a new engine rather than keep you
waiting for our stock to arrive. In any case - if you still have your old
coils send them to me and I'll get a warranty replacement in short order.
FWIW, I wouldn't consider a coil taken from a crated engine a used coil
either, Pete. Just so we're talking about the same part, the coil you sent me
was
billed on your invoice #1879, dated 5-15-06. When I phoned to order this
coil I didn't talk to you, but rather to a woman. I don't recall her name. I
seem to recall her saying you either weren't there that at the time or you were
busy. She did tell me you were out of stock on new coils and weren't
expecting any replacements for 3-4 weeks. Then she said "hang on a minute" and
set
the phone down. A few minutes later she came back to the phone and told me she
had a used coil off of another customer's engine that had been returned to
you and swapped out because this other customer claimed it was causing noise
on their radio/intercom. The coil you sent me also shows signs in the rubber
boots of deterioration from heat, like checking, etc. So, the coil you sent me
was obviously run for a good while longer than the run in period on on
whatever engine it was originally installed on from the factory. I still have
that
coil and it was still functional when I took it off and replaced it and the
other failed original coil when the new ones arrived from Andy. In fact, it's
still hanging on the wall in my hangar in a ziplock bag as a spare. I am
reluctant to send it to anybody because my track record sending parts back to
Jabiru dealers hasn't exactly produced the best of results. If you guys are
located on an airport I could fly it up to your shop and let you take a look
at
it. BTW, that coil ran quiet as a mouse on my engine. My engine now has 118
hours on it and both the new coils I got from Andy are still installed. Based
on this, I don't think it was heat that did in the original coils.
If you say she pulled the coil she sent me off of a crated engine that day,
then I guess that's what she did and I can live with that. However, she told
me the one she was sending was used and came off another customer's engine.
Since that is what she said she was going to send I assumed that is what she
did. My humble apologies if that is not the case. I suppose it's partly my
fault for not asking you what you wanted for it, but I sure didn't expect to be
charged full retail as if it were a brand new coil when it clearly had 20-30
hours on it, and maybe more. That is why I have referred to it up until now
as a "used coil".
Support for Jabiru engines comes directly from the dealer who by contract is
required to handle these situations. Jabiru USA would be happy to handle it
for you.
At this point I don't know what there is left to handle. Both my coils were
returned well over a year ago to the dealer from where I purchased my engine,
along with the OP sensor. Actually, closer to a year and a half ago, but at
this time that's a moot point. I don't need new coils or another OP sensor
now that I've purchased replacements. It's pretty clear at this point I'm not
going to get my money back from Jabiru. If there was some deal to replace
these bad coils that were put on those engines produced in that time frame I sure
haven't been told about it. Ditto the OP sensor. All indications thus far
have been that Jabiru is not going to honor my warranty. I've done what I was
asked to do. What else is left?
Thanks for your time.
Regards,
John Lawton
Whitwell, TN (TN89)
Europa N245E - Flying
Message 2
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| Subject: | Official JabiruEngine-List FAQ (Frequently Asked Questions) |
Dear Listers,
Please read over the JabiruEngine-List Frequently Asked Questions (FAQ) below.
The
complete JabiruEngine-List FAQ including the Usage Guidelines can be found at the
following URL:
http://www.matronics.com/FAQs/JabiruEngine-List.FAQ.html
Thank you,
Matt Dralle
Matronics Email List Administrator
[ Note: This FAQ was designed to be displayed with a fixed width font such as
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do not archive
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| Subject: | Official JabiruEngine-List Usage Guidelines |
Dear Listers,
Please read over the JabiruEngine-List Usage Guidelines below. The complete
JabiruEngine-List FAQ including these Usage Guidelines can be found at the
following URL:
http://www.matronics.com/FAQs/JabiruEngine-List.FAQ.html
Thank you,
Matt Dralle
Matronics Email List Administrator
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JabiruEngine-List Usage Guidelines
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The following details the official Usage Guidelines for the JabiruEngine-List.
You are encouraged to read it carefully, and to abide by the rules therein.
Failure to use the JabiruEngine-List in the manner described below may result
in the removal of the subscribers from the List.
JabiruEngine-List Policy Statement
The purpose of the JabiruEngine-List is to provide a forum of discussion for
things related to this particular discussion group. The List's goals
are to serve as an information resource to its members; to deliver
high-quality content; to provide moral support; to foster camaraderie
among its members; and to support safe operation. Reaching these goals
requires the participation and cooperation of each and every member of
the List. To this end, the following guidelines have been established:
- Please keep all posts related to the List at some level. Do not submit
posts concerning computer viruses, urban legends, random humor, long
lost buddies' phone numbers, etc. etc.
- THINK carefully before you write. Ask yourself if your post will be
relevant to everyone. If you have to wonder about that, DON'T send it.
- Remember that your post will be included for posterity in an archive
that is growing in size at an extraordinary rate. Try to be concise and
terse in your posts. Avoid overly wordy and lengthy posts and
responses.
- Keep your signature brief. Please include your name, email address,
aircraft type/tail number, and geographic location. A short line
about where you are in the building process is also nice. Avoid
bulky signatures with character graphics; they consume unnecessary
space in the archive.
- DON'T post requests to the List for information when that info is
easily obtainable from other widely available sources. Consult the
web page or FAQ first.
- If you want to respond to a post, DO keep the "Subject:" line of
your response the same as that of the original post. This makes it
easy to find threads in the archive.
- When responding, NEVER quote the *entire* original post in your
response. DO use lines from the original post to help "tune in" the
reader to the topic at hand, but be selective. The impact that
quoting the entire original post has on the size of the archive
can not be overstated!
- When the poster asks you to respond to him/her personally, DO NOT
then go ahead and reply to the List. Be aware that clicking the
"reply" button on your mail package does not necessarily send your
response to the original poster. You might have to actively address
your response with the original poster's email address.
- DO NOT use the List to respond to a post unless you have something
to add that is relevant and has a broad appeal. "Way to go!", "I
agree", and "Congratulations" are all responses that are better sent
to the original poster directly, rather than to the List at large.
- When responding to others' posts, avoid the feeling that you need to
comment on every last point in their posts, unless you can truly
contribute something valuable.
- Feel free to disagree with other viewpoints, BUT keep your tone
polite and respectful. Don't make snide comments, personally attack
other listers, or take the moral high ground on an obviously
controversial issue. This will only cause a pointless debate that
will hurt feelings, waste bandwidth and resolve nothing.
- Occassional posts by vendors or individuals who are regularyly
subscribed to a given List are considered acceptable. Posts by
List members promoting their respective products or items for sale
should be of a friendly, informal nature, and should not resemble
a typical SPAM message. The List isn't about commercialism, but
is about sharing information and knowledge. This applies to
everyone, including those who provide products to the entire
community. Informal presentation and moderation should be the
operatives with respect to advertising on the Lists.
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[This is an automated posting.]
do not archive
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