Today's Message Index:
----------------------
1. 08:43 AM - Jabiru Coils (TELEDYNMCS@aol.com)
2. 09:07 AM - Re: Jabiru Coils (Craig Rairdin)
3. 10:06 AM - Increase oil pressure using washers? (Rob Turk)
4. 10:23 AM - Re: Increase oil pressure using washers? (Gilles Thesee)
5. 12:10 PM - Re: Increase oil pressure using washers? (Rob Turk)
6. 02:39 PM - Re: Increase oil pressure using washers? (Gilles Thesee)
7. 02:42 PM - Re: Jabiru Coils (Kayberg@aol.com)
8. 02:49 PM - Re: Jabiru Coils (Dave G.)
9. 03:04 PM - Re: Increase oil pressure using washers? (ElleryWeld@aol.com)
10. 03:22 PM - Re: Increase oil pressure using washers? (Gilles Thesee)
11. 03:38 PM - Re: Jabiru Coils (Dave G.)
12. 03:39 PM - Re: Increase oil pressure using washers? (Gilles Thesee)
13. 05:49 PM - Re: Increase oil pressure using washers? (N1BZRich@aol.com)
Message 1
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In a message dated 10/3/2007 2:59:00 AM Eastern Daylight Time,
jabiruengine-list@matronics.com writes:
" If we give you the part free, have the salesman shot, have the manager
castrated and give you a million dollars, would you be happy?"
Hello Doug,
Yes, I'm very familiar with that sign. My father ran an auto parts business
for 42 years in Atlanta and I worked for him as a teenager until I went off
to college. I'm certainly not new to experimental aviation, either. I've been
an avid pilot for nigh onto 30 years now and I've flown over 50 designs and
owned over a dozen different aircraft, including several experimental's. The
Europa I built isn't my first indulgence into the experimental world, and the
good Lord willing, it won't be my last. I don't want anything for free, and
certainly nothing at the expense of the dealers, nor do I want anybody killed
or castrated. All I want is Jabiru Ltd to honor THEIR warranty on a
legitimate warranty claim. Hell, at this point, I'd be somewhat satisfied if somebody
from the factory would at least take the time to comment on it. I've inquired
at least 6 times over the past year and a half to my dealer and have never,
ever gotten a response as to the disposition of the parts I sent back. Do you
not find that troubling, Doug?
Between growing up around my father's business, running two very successful
engineering businesses of my own for 18 years, plus being half owner of a
fairly sizable ultralight dealership in Atlanta for nine years in the 80's, I
also know what customer service, honoring warranties and doing the right thing
is all about. It's commonly referred to as "ethical business practice," Doug.
Ethical business practice does not include ignoring your customers
legitimate warranty claims in hopes that they will just go away.
At this point, I'm all but certain that Jabiru isn't going to make good on
my claim. I came to that realization over six months ago. I also realize that
it's clear that none of their dealers are going to be able to rectify this
situation with the factory, essentially because, from my vantage point, it
appears all too clear that Jabiru doesn't give a damn about their customers once
the check clears. I also don't expect the dealers to dig into their pocket
and pay for these failed parts, but apparently Jabiru does. I'm over being mad
about it. I'm even beyond being frustrated about it anymore. Pull up any of
my previous posts on the Matronics Europa forum regarding this engine and you
will see I've been very complimentary about this engine. You should also know
that I'm one of, if not the first person in the world to make a Jabiru
engine work and work successfully in a Europa. Maybe you weren't aware of that,
Doug.
My purpose in posting my story is to let everybody know who and what they
are dealing with if they choose to do business with these folks. My story is
not an isolated event, Doug, despite what Pete says his experience has been. It
has become quite apparent to me that many others have had far worse
situations go ignored by Jabiru as my e-mail in-box has been filled daily with
numerous unsolicited messages from other Jab owners all over the world relating
their tales of woe since I originally posted my story here. And, this is the
sleepy Jab forum, Doug. I can only imagine what kind of response I'd get if I
had posted my story on the Yahoo Jabiru engine forum or on the Yahoo Sonex list
which are both far more active lists. Maybe I'll try that and see what
happens. There are a hell of a lot more folks out there who have been treated
in
the same manner as I have than I was ever aware of prior to purchasing my
engine and had I known that beforehand, I'm sure I would have gone elsewhere.
It's a bit late for that now, though.
One thing really does trouble me, though, Doug. It's responses from people
like you who try to make this mess out to be my fault and just want me to tuck
my tail and go away quietly. I've gotten a small number of messages, both on
the forum and in my e-mail, that, much like your message, lend support to
Jabiru in regard to the way I've and others have been treated by them. Folks
like you want me to just write off $400+ worth of failed parts that should have
been fully covered by my warranty. Instead, you just want me to go away
quietly. I suppose it's an easy thing for you to dismiss when it's not parts
on
your own engine that failed in the warranty period; parts that were
apparently known to have a high failure rate and were ultimately replaced by the
factory on other engines. I guess it's no issue to you that the failure of these
known bad parts could have killed me when they failed, Doug. I certainly
wouldn't want to see you have an ignition failure on your engine in flight like
I
did. I was fortunate that I had at least one of the "good" coils installed
at the time and was able to limp home to safety. I shudder to think what might
have happened if I'd have had total ignition failure. Maybe this is
something you should consider for a few moments before you try to shoot the
messenger, my friend.
Pete offered to help get my coils and my OP sensor replaced under warranty
IF I send them back to him. For that gesture, I thank him kindly. However, I
cannot send these parts to him because I no longer have them. These parts have
already been sent back to Jabiru, via Suncoast, for warranty replacement A
YEAR AND A HALF AGO! I suppose you missed that part in my previous post? I
also took responsibility for not asking the girl at Jabiru USA what price they
wanted for the used coil the sent me on May 15, 2006. I suppose you missed
that part, too, huh, Doug?
After being a Rotax dealer for a number of years and having sold several
hundred engines in the ultralight heydays, I know I would have never sold a part
that had been run a significant amount of time on another customer's engine
and then charged for it as if it were new. We would have loaned the customer
the used part and swapped it out for a new one when the new parts arrived,
but that's just the way we treated our customers and we did that sort of thing
many times over the years to keep folks flying and happy. Perhaps you think
that is okay to charge full retail for used parts since it's my engine we're
talking about here. Somehow, I'd think you'd sing a different tune if it were
you were charged full retail for what was clearly a well used part for your
own engine. Then again, maybe not.
So, "what more can Jabiru do?" How about honoring their warranty, even at
this late date, Doug? I'm only asking them to honor the warranty that Jabiru
themselves wrote and included with my engine. That warranty includes ignition
coils and OP sensors, doesn't it? I sure don't see anything in my warranty
that excludes these parts. Is that too much to ask, Doug? Is that too difficult
for you to understand? It's a simple concept, really. If they're not going to
honor their warranty, why do they even bother to include it with the engine?
Why don't they respond to MULTIPLE DIRECT INQUIRIES about my parts, Doug? I
did EXACTLY what I was asked to do with the failed parts and apparently
Jabiru won't even take the time to respond to their own dealer, Doug. I mean,
really, we're only talking about that little $15,000 fan up front that keeps us
alive when we fly, right?
If you read his last post carefully, Doug, according to what Pete said,
Jabiru apparently had a problem with a certain type of coil used on 3300's about
the same time my engine, #756, was manufactured, circa 2003-2004, and,
apparently, they have indeed replaced coils from that era under warranty. That
was
the first time I'd heard anything remotely like that from a Jab
representative. Those coils, according to Pete, were "Leading GX" coils. Now,
I don't know
whether or not I had those coils installed on my engine originally because
no one has been able to tell me exactly how to identify them. I do know that
the replacements I purchased were considerably different from what came on
the engine. I can't find any documentation on the Jabiru factory website that
says anything about these coils, either, Doug. Perhaps you know where I could
find this info and maybe could point me to it? Maybe there's an answer I've
missed out there somewhere? You seem to know what is going on here. How about
enlightening me? If I'm wrong, I'll scream my apologies from the rafters loud
enough for all to hear. I'm an adult and I make mistakes all the time and I
admit that I'm not perfect. As I've said, I really, really like my engine. I
just don't care for the unprofessional way I've been treated by the factory.
I do have two very nice side by side pictures of my old and new coils and
those pictures clearly show that these two coils are not the same part, not
even close. Would you like to see these pictures and make a determination for
yourself, Doug? I sent the pictures of my coils to Suncoast and he didn't
respond to my specific inquiry about the coils or subsequent follow up's beyond
saying he'd sent the parts back to the factory and he'd not heard anything
from them. Andy never once made any mention of "Leading GX" coils and their
replacement. I also e-mailed these pictures directly to the factory on THREE
separate occasions and got absolutely no response. I offered to send the pictures
of my coils to Pete a couple of days ago right here on this forum, but so
far he hasn't indicated he wants to see them. I didn't buy my engine from Pete,
so I don't expect him to "bend over backwards" to clean up this mess,
although I do appreciate his offer of assistance.
I don't know whether or not had the "Leading GX" coils installed on my
engine because I can't get an answer one way or the other out of anybody. I would
hope that a serious engine manufacturer would keep records on what specific
outside vendor parts are installed on each specific engine and as such it
should be easy to determine what was origially installed. I know for certain that
Rotax keeps records like that. In case you aren't aware, most serious
manufacturers, engine and otherwise, do keep such records, Doug. Wouldn't it
be
nice if somebody in the know associated with Jabiru would, at the very least,
take a 20 seconds to look at my coil pictures and tell me whether or not they
were the suspect "Leading GX" coils? That seems to be a reasonable request,
doesn't it, Doug? I don't know, maybe I'm barking at the moon here, and
apparently, according to you I am, but it sure sounds like a reasonable request
to me! If my original coils were the "Leading GX" coils with known issues, why
were they not promptly replaced when my dealer sent them back to the
factory, Doug? Ditto the OP sensor? Why can't my dealer get answers from the factory
to these questions, Doug? Pete said in his last post that he's been able to
get several of those bad OP sensors replaced under warranty. Why was mine
REPEATEDLY ignored? Inconsistency is not a virtue, Doug, especially when it
comes to aircraft engines! It should have been a no-brainer, don't you think?
All of this could have been avoided if Jabiru would just cough up an answer the
warranty claim I've made. Instead they've not only choosen to ignore one of
their major dealers, in fact their OEM distrubutor for the USA, and also one
of their otherwise satisfied customers, too. Why won't anybody even bother to
take the time to look at the pictures and offer a comment, Doug, if the
customer service they offer is so damned good? As I said before, let the buyer
beware!
You know, Doug, if you don't like what I'm posting here, you ought to know
you don't have to read it. That's what delete buttons are for. Some folks are
indeed interested, though, Doug, particularly the ones who are, at this very
moment, deciding what engine to buy or not buy for their project. The volume
of messages in my in-box regarding this issue supports the notion that many
folks are indeed interested in this topic and many have had far worse problems
under warranty that have gone unresolved by Jabiru, Simply because you are
not interested and as such seek to launch an ad hominem attack against me in
a weak effort toss this problem back into my lap and make it look like my
fault that the factory refuses honor my warranty says a lot about you and your
character, partner.
I'm not going away and I'm not going to be quiet until this issue is
resolved, Doug. Get used to it or find the delete button on your keyboard. I
sincerely hope you don't have to go through what I and others have had to go through
with Jabiru and their fake warranty and I really, really hope that you don't
ever have to experience an ignition failure in flight. It's a truly
terrifying experience, even for a high time pilot like myself.
Have a wonderful day!
Regards,
John Lawton
Whitwell, TN (TN89)
Europa N245E - Flying
Message 2
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" If we give you the part free, have the salesman shot, have the
manager
castrated and give you a million dollars, would you be happy?"
No.
This attitude is typical in companies that have no customer service
ethic at
all. They view all complaints as irrational. There ARE irrational
complaints
(I've both made them and received them) but they're in the minority.
When a
business focusses on the small number of irrational complaints to the
point
where it hangs a sign making it sound like *all* complaints are
irrational,
then you can bet they're not going to listen to you when you have a
legitimate complaint.
If I saw this sign hanging in any company with which I did business, I'd
take my money somewhere else.
John's making a great point with his warranty experience and his
complaint
is far from irrational. In fact his demands are surprisingly reasonable
and
his attitude demonstrates a depth of character and wisdom that is rare
in
our litigious society.
Craig
Message 3
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| Subject: | Increase oil pressure using washers? |
MessageGood day,
With all the heated debate going on I hardly dare to ask... ;-)
The Jabiru 3300 maintenance manual section 7.4.2 Sub-assembly B lists the
following advice to increase oil pressure:
"To increase oil pressure one or two AN4 washers can be placed behind the
relief valve
spring."
Silly question, but what is "behind" ? Does that mean the extra washer(s) go
in first into the crankcase cavity, or does the spring go in first and then
the washers?
Can anyone who has already done this comment on how much pressure gain you
can expect from a single or double washer?
Thanks,
Rob
Message 4
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| Subject: | Re: Increase oil pressure using washers? |
Rob Turk a crit :
> Does that mean the extra washer(s) go in first into the crankcase
> cavity, or does the spring go in first and then the washers?
Rob,
Just as displayed in the book : washer, spring, plunger, valve seat,
circlip.
See
http://contrails.free.fr/images/Jabiru/relief.jpg
The Jabiru manuals are worth downloading.
Best regards,
--
Gilles
http://contrails.free.fr
Message 5
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| Subject: | Re: Increase oil pressure using washers? |
Thanks Gilles.
I have the manuals, but this picture definitely isn't in any of the ones I
know. Where did you find this?
Rob
----- Original Message -----
From: "Gilles Thesee" <Gilles.Thesee@ac-grenoble.fr>
Sent: Wednesday, October 03, 2007 7:17 PM
Subject: Re: JabiruEngine-List: Increase oil pressure using washers?
> <Gilles.Thesee@ac-grenoble.fr>
>
> Rob Turk a crit :
>> Does that mean the extra washer(s) go in first into the crankcase cavity,
>> or does the spring go in first and then the washers?
>
> Rob,
> Just as displayed in the book : washer, spring, plunger, valve seat,
> circlip.
> See
> http://contrails.free.fr/images/Jabiru/relief.jpg
>
> The Jabiru manuals are worth downloading.
>
> Best regards,
> --
> Gilles
> http://contrails.free.fr
>
>
>
Message 6
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| Subject: | Re: Increase oil pressure using washers? |
Rob Turk a crit :
> I have the manuals, but this picture definitely isn't in any of the
> ones I know. Where did you find this?
http://www.usjabiru.com/Service%20Bulletin.htm
Click on 2200 Hydraulic Lifter Parts Manual
Best regards,
--
Gilles
http://contrails.free.fr
Message 7
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| Subject: | Re: Jabiru Coils |
I am going to post a response to both John and Craig as well as the
listserve, so I have put them both together for a reference.
The point the quote below that preceeds Craig's post is trying to make
(using sarcasm) is that people want more than either the money or the part.
Viewing the issue from my perspective, the only thing John can rationally get
is
either the parts or the money. I understand that he wants an explanation, but
in my opinion, the real case is that he is dissatisfied with the explanation
he received. For example, Pete explained that the three Jabiru dealers in
the USA ARE the face of Jabiru. John wants "the factory" to explain to him
what the dealers either cannot or have not. That is not going to happen for a
whole set of pragmatic reasons.
In my mind, there is no question that John is past rational and well into
emotional. (I would not say he is irrational) He has demanded satisfaction
and not received it. Correct me if I am wrong, but I doubt if the Jabiru
warrantee guarantees satisfaction. Yes, he is satisfied with the product, but
not
satisfied with certain events that preceeded. His plane is flying well now
and the Jabiru engine is performing as advertised, which he has pointed out.
I am simply raising two questions. 1) What is it (money or parts) that
Jabiru should do to make good on their warrantee? 2) If they did that (again
it
would be their dealers doing that) would he be satisfied?
I would just comment that money or parts can be obtained. Engines can be
fixed. Feelings, impressions, and emotional responses are much more difficult.
My suspicions are that no matter WHAT Jabiru does, John will not feel like
they honored their warrantee. In short, perhaps there is no remedy possible
THAT WILL SATISFY JOHN. I under stand that. I have felt the same way
myself on occasion.
I have no doubt that out of more than 1,000 Jabiru engines sold in the USA
that at least 1% of the owners would be unhappy about something. Stating the
obvious, the engine design is a low-production volume, experimental,
continously improving machine. IN MY OPINION, the expectations of some people
will
not be realized under those circumstances.
I do appreciate John's point of view and his explanations. I just want to
offer some perspective and critique of them. Your milage may vary.
Doug Koenigsberg
" If we give you the part free, have the salesman shot, have the manager
castrated and give you a million dollars, would you be happy?"
No.
This attitude is typical in companies that have no customer service ethic at
all. They view all complaints as irrational. There ARE irrational complaints
(I've both made them and received them) but they're in the minority. When a
business focusses on the small number of irrational complaints to the point
where it hangs a sign making it sound like *all* complaints are irrational,
then you can bet they're not going to listen to you when you have a legitimate
complaint.
If I saw this sign hanging in any company with which I did business, I'd
take my money somewhere else.
John's making a great point with his warranty experience and his complaint
is far from irrational. In fact his demands are surprisingly reasonable and
his attitude demonstrates a depth of character and wisdom that is rare in our
litigious society.
Craig
In a message dated 10/3/2007 11:44:20 AM Eastern Daylight Time,
TELEDYNMCS@aol.com writes:
Hell, at this point, I'd be somewhat satisfied if somebody from the factory
would at least take the time to comment on it. I've inquired at least 6 times
over the past year and a half to my dealer and have never, ever gotten a
response as to the disposition of the parts I sent back. Do you not find that
troubling, Doug?
Between growing up around my father's business, running two very successful
engineering businesses of my own for 18 years, plus being half owner of a
fairly sizable ultralight dealership in Atlanta for nine years in the 80's, I
also know what customer service, honoring warranties and doing the right thing
is all about. It's commonly referred to as "ethical business practice," Doug.
Ethical business practice does not include ignoring your customers
legitimate warranty claims in hopes that they will just go away.
At this point, I'm all but certain that Jabiru isn't going to make good on
my claim. I came to that realization over six months ago. I also realize that
it's clear that none of their dealers are going to be able to rectify this
situation with the factory, essentially because, from my vantage point, it
appears all too clear that Jabiru doesn't give a damn about their customers once
the check clears. I also don't expect the dealers to dig into their pocket
and pay for these failed parts, but apparently Jabiru does. I'm over being mad
about it. I'm even beyond being frustrated about it anymore. Pull up any of
my previous posts on the Matronics Europa forum regarding this engine and you
will see I've been very complimentary about this engine. You should also
know that I'm one of, if not the first person in the world to make a Jabiru
engine work and work successfully in a Europa. Maybe you weren't aware of that,
Doug.
My purpose in posting my story is to let everybody know who and what they
are dealing with if they choose to do business with these folks. My story is
not an isolated event, Doug, despite what Pete says his experience has been. It
has become quite apparent to me that many others have had far worse
situations go ignored by Jabiru as my e-mail in-box has been filled daily with
numerous unsolicited messages from other Jab owners all over the world relating
their tales of woe since I originally posted my story here. And, this is the
sleepy Jab forum, Doug. I can only imagine what kind of response I'd get if I
had posted my story on the Yahoo Jabiru engine forum or on the Yahoo Sonex list
which are both far more active lists. Maybe I'll try that and see what
happens. There are a hell of a lot more folks out there who have been treated
in
the same manner as I have than I was ever aware of prior to purchasing my
engine and had I known that beforehand, I'm sure I would have gone elsewhere.
It's a bit late for that now, though.
One thing really does trouble me, though, Doug. It's responses from people
like you who try to make this mess out to be my fault and just want me to tuck
my tail and go away quietly. I've gotten a small number of messages, both on
the forum and in my e-mail, that, much like your message, lend support to
Jabiru in regard to the way I've and others have been treated by them. Folks
like you want me to just write off $400+ worth of failed parts that should have
been fully covered by my warranty. Instead, you just want me to go away
quietly. I suppose it's an easy thing for you to dismiss when it's not parts on
your own engine that failed in the warranty period; parts that were
apparently known to have a high failure rate and were ultimately replaced by the
factory on other engines. I guess it's no issue to you that the failure of these
known bad parts could have killed me when they failed, Doug. I certainly
wouldn't want to see you have an ignition failure on your engine in flight like
I
did. I was fortunate that I had at least one of the "good" coils installed
at the time and was able to limp home to safety. I shudder to think what might
have happened if I'd have had total ignition failure. Maybe this is
something you should consider for a few moments before you try to shoot the
messenger, my friend.
Pete offered to help get my coils and my OP sensor replaced under warranty
IF I send them back to him. For that gesture, I thank him kindly. However, I
cannot send these parts to him because I no longer have them. These parts have
already been sent back to Jabiru, via Suncoast, for warranty replacement A
YEAR AND A HALF AGO! I suppose you missed that part in my previous post? I
also took responsibility for not asking the girl at Jabiru USA what price they
wanted for the used coil the sent me on May 15, 2006. I suppose you missed
that part, too, huh, Doug?
After being a Rotax dealer for a number of years and having sold several
hundred engines in the ultralight heydays, I know I would have never sold a part
that had been run a significant amount of time on another customer's engine
and then charged for it as if it were new. We would have loaned the customer
the used part and swapped it out for a new one when the new parts arrived,
but that's just the way we treated our customers and we did that sort of thing
many times over the years to keep folks flying and happy. Perhaps you think
that is okay to charge full retail for used parts since it's my engine we're
talking about here. Somehow, I'd think you'd sing a different tune if it were
you were charged full retail for what was clearly a well used part for your
own engine. Then again, maybe not.
So, "what more can Jabiru do?" How about honoring their warranty, even at
this late date, Doug? I'm only asking them to honor the warranty that Jabiru
themselves wrote and included with my engine. That warranty includes ignition
coils and OP sensors, doesn't it? I sure don't see anything in my warranty
that excludes these parts. Is that too much to ask, Doug? Is that too difficult
for you to understand? It's a simple concept, really. If they're not going to
honor their warranty, why do they even bother to include it with the
engine? Why don't they respond to MULTIPLE DIRECT INQUIRIES about my parts, Doug?
I
did EXACTLY what I was asked to do with the failed parts and apparently
Jabiru won't even take the time to respond to their own dealer, Doug. I mean,
really, we're only talking about that little $15,000 fan up front that keeps us
alive when we fly, right?
If you read his last post carefully, Doug, according to what Pete said,
Jabiru apparently had a problem with a certain type of coil used on 3300's about
the same time my engine, #756, was manufactured, circa 2003-2004, and,
apparently, they have indeed replaced coils from that era under warranty. That
was
the first time I'd heard anything remotely like that from a Jab
representative. Those coils, according to Pete, were "Leading GX" coils. Now,
I don't know
whether or not I had those coils installed on my engine originally because
no one has been able to tell me exactly how to identify them. I do know that
the replacements I purchased were considerably different from what came on
the engine. I can't find any documentation on the Jabiru factory website that
says anything about these coils, either, Doug. Perhaps you know where I could
find this info and maybe could point me to it? Maybe there's an answer I've
missed out there somewhere? You seem to know what is going on here. How about
enlightening me? If I'm wrong, I'll scream my apologies from the rafters loud
enough for all to hear. I'm an adult and I make mistakes all the time and I
admit that I'm not perfect. As I've said, I really, really like my engine. I
just don't care for the unprofessional way I've been treated by the factory.
I do have two very nice side by side pictures of my old and new coils and
those pictures clearly show that these two coils are not the same part, not
even close. Would you like to see these pictures and make a determination for
yourself, Doug? I sent the pictures of my coils to Suncoast and he didn't
respond to my specific inquiry about the coils or subsequent follow up's beyond
saying he'd sent the parts back to the factory and he'd not heard anything
from them. Andy never once made any mention of "Leading GX" coils and their
replacement. I also e-mailed these pictures directly to the factory on THREE
separate occasions and got absolutely no response. I offered to send the pictures
of my coils to Pete a couple of days ago right here on this forum, but so
far he hasn't indicated he wants to see them. I didn't buy my engine from Pete,
so I don't expect him to "bend over backwards" to clean up this mess,
although I do appreciate his offer of assistance.
I don't know whether or not had the "Leading GX" coils installed on my
engine because I can't get an answer one way or the other out of anybody. I would
hope that a serious engine manufacturer would keep records on what specific
outside vendor parts are installed on each specific engine and as such it
should be easy to determine what was origially installed. I know for certain
that Rotax keeps records like that. In case you aren't aware, most serious
manufacturers, engine and otherwise, do keep such records, Doug. Wouldn't it
be
nice if somebody in the know associated with Jabiru would, at the very least,
take a 20 seconds to look at my coil pictures and tell me whether or not they
were the suspect "Leading GX" coils? That seems to be a reasonable
request, doesn't it, Doug? I don't know, maybe I'm barking at the moon here, and
apparently, according to you I am, but it sure sounds like a reasonable request
to me! If my original coils were the "Leading GX" coils with known issues,
why were they not promptly replaced when my dealer sent them back to the
factory, Doug? Ditto the OP sensor? Why can't my dealer get answers from the
factory to these questions, Doug? Pete said in his last post that he's been able
to
get several of those bad OP sensors replaced under warranty. Why was mine
REPEATEDLY ignored? Inconsistency is not a virtue, Doug, especially when it
comes to aircraft engines! It should have been a no-brainer, don't you think?
All of this could have been avoided if Jabiru would just cough up an answer
the warranty claim I've made. Instead they've not only choosen to ignore one of
their major dealers, in fact their OEM distrubutor for the USA, and also one
of their otherwise satisfied customers, too. Why won't anybody even bother
to take the time to look at the pictures and offer a comment, Doug, if the
customer service they offer is so damned good? As I said before, let the buyer
beware!
You know, Doug, if you don't like what I'm posting here, you ought to know
you don't have to read it. That's what delete buttons are for. Some folks are
indeed interested, though, Doug, particularly the ones who are, at this very
moment, deciding what engine to buy or not buy for their project. The volume
of messages in my in-box regarding this issue supports the notion that many
folks are indeed interested in this topic and many have had far worse problems
under warranty that have gone unresolved by Jabiru, Simply because you are
not interested and as such seek to launch an ad hominem attack against me in
a weak effort toss this problem back into my lap and make it look like my
fault that the factory refuses honor my warranty says a lot about you and your
character, partner.
I'm not going away and I'm not going to be quiet until this issue is
resolved, Doug. Get used to it or find the delete button on your keyboard. I
sincerely hope you don't have to go through what I and others have had to go through
with Jabiru and their fake warranty and I really, really hope that you don't
ever have to experience an ignition failure in flight. It's a truly
terrifying experience, even for a high time pilot like myself.
Have a wonderful day!
Regards,
John Lawton
Whitwell, TN (TN89)
Europa N245E - Flying
Message 8
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| Subject: | Re: Jabiru Coils |
Thanks for a somewhat long but very good tale of your trials with
Jabiru. I had my own issues with the CDN Jabiru dealer, and had decided
against Jabiru based on their actions. I'm glad they never got my check
I suppose they might be also. It took a long time for the Japanese to
build a truly professional dealer network for their products, and that's
a large market. In the case of experimental aircraft engines it may
never happen.
From: TELEDYNMCS@aol.com
To: jabiruengine-list@matronics.com
Sent: Wednesday, October 03, 2007 12:42 PM
Subject: JabiruEngine-List: Jabiru Coils
In a message dated 10/3/2007 2:59:00 AM Eastern Daylight Time,
jabiruengine-list@matronics.com writes:
Hello Doug,
Yes, I'm very familiar with that sign. My father ran an auto parts
business for 42 years in Atlanta and I worked for him as a teenager
until I went off to college. I'm certainly not new to experimental
aviation, either. I've been an avid pilot for nigh onto 30 years now and
I've flown over 50 designs and owned over a dozen different aircraft,
including several
Message 9
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| Subject: | Re: Increase oil pressure using washers? |
You should put the Ball in the crank case first then the spring then the cap
with the washers in it last
Ellery in Maine
Message 10
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| Subject: | Re: Increase oil pressure using washers? |
Rob Turk a crit :
> I have the manuals, but this picture definitely isn't in any of the
> ones I know. Where did you find this?
Rob,
3300 Solid Lifter Instruction & Maintenance manual section 8.6.1 page
45 shows the relief valve assembly
3300 Hydraulic Lifter Instruction & Maintenance manual page 43 shows same
Best regards,
--
Gilles
http://contrails.free.fr
Message 11
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| Subject: | Re: Jabiru Coils |
Doug, I don't think he recieved either parts or money. I think he sent
the parts in for a warranty claim and got no replacement or even a
response stating why they wouldn't be replacing the coils. Yes, It
appears he was offered a couple hundred dollars, far short of his actual
expense to replace parts that should have been covered. It appears
fairly simple to me. Jabiru is ignoring him and their warranty
altogether. The dealer seems interested in trying to make good in some
respect, and it's in their interest to do so, but it's Jabiru who should
respond in some way. A pair of new coils and a short apology for the
delay would cost them very little either in cash or ego.
----- Original Message -----
From: Kayberg@aol.com
To: jabiruengine-list@matronics.com
Sent: Wednesday, October 03, 2007 6:21 PM
Subject: Re: JabiruEngine-List: Jabiru Coils
I am going to post a response to both John and Craig as well as the
listserve, so I have put them both together for a reference.
Message 12
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| Subject: | Re: Increase oil pressure using washers? |
ElleryWeld@aol.com a crit :
> You should put the Ball in the crank case first then the spring then
> the cap with the washers in it last
Ellery,
I have been following the Jab engine career for about 10 years, and as
far as I know the pressure valve has always been of the poppet/plunger
type on 2200s and 3300s.
Do you have a particular model or s/n in mind ?
Best regards,
--
Gilles
http://contrails.free.fr
Message 13
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| Subject: | Re: Increase oil pressure using washers? |
In a message dated 10/3/2007 1:07:23 P.M. Eastern Daylight Time,
matronics@rtist.nl writes:
Does that mean the extra washer(s) go
in first into the crankcase cavity, or does the spring go in first and then
the washers?
Rob, Yes, the washers go in first. You will probably find one already in
there, so you can add up to two more. My experience on my engine is that one
AN4 washer will add 5 to 8 psi. Another couple of observations:
- if your oil temp is running on the high side, the oil pressure will be
lower. Makes sense.
-if you keep the oil level in the sump so that it at the top of the dip
stick range, your oil cooling will not be as efficient. I keep mine between the
middle of the dip stick range to the bottom of the range.
Blue Skies,
Buz
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