---------------------------------------------------------- Kitfox-List Digest Archive --- Total Messages Posted Wed 03/31/04: 27 ---------------------------------------------------------- Today's Message Index: ---------------------- 1. 03:59 AM - Skytar support (Fox5flyer) 2. 05:44 AM - Re: Skytar support (Clem Nichols) 3. 06:19 AM - Re: Texas Kitfox group/Norm Beauchamp (flier) 4. 07:11 AM - Skystar gave me excellent service two weeks ago. Re: (Harris, Robert) 5. 07:42 AM - Re: Texas Kitfox group/Norm Beauchamp (Norm Beauchamp) 6. 09:03 AM - Re: NSI EA-81 and CAP 140 operation questions (kurt schrader) 7. 10:13 AM - Texas KitFoxes Re: Norm & Herb (Scott McClintock) 8. 11:41 AM - Plastic vs rags WAS: Skystar (Michel Verheughe) 9. 01:17 PM - Re: Skystar - My observations as of last week - was wing plan (Fred Shiple) 10. 01:25 PM - Re: Re: Kitfox 582 HAC system Install (FOLLOW UP) (Jim Burke) 11. 02:19 PM - Tube & rags (Scott McClintock) 12. 02:33 PM - Re: NSI EA-81 and CAP 140 operation questions (Rick) 13. 02:48 PM - Hand Bitten (Scott McClintock) 14. 03:51 PM - Re: Hand Bitten (Bruce Lina) 15. 04:47 PM - Re: Hand Bitten - Let's drop it... (Flier) 16. 04:58 PM - Re: Was Quiet (Jabiru 3300) (DC91840@aol.com) 17. 05:02 PM - Skystar and their service. (Clint Bazzill) 18. 05:06 PM - Re: Hand Bitten - Let's drop it... (Jim Burke) 19. 05:06 PM - Re: Hand Bitten (Scott McClintock) 20. 05:22 PM - Re: Hand Bitten - Let's drop it... (Dcecil3@aol.com) 21. 06:13 PM - Re: Hand Bitten (jeff.hays@aselia.com) 22. 06:42 PM - Re: Skystar and their service. (Marc Arseneault) 23. 07:00 PM - Carb flange (Jay Fabian) 24. 07:10 PM - Re: Skystar and their service. (Don Pearsall) 25. 08:07 PM - Re: Rotax 912S Question (Marc Arseneault) 26. 08:18 PM - Re: Skystar and their service. (Jud & Clarissa Parker) 27. 09:12 PM - Re: Skystar gave me excellent service two weeks ago. Re: Kitfox-List : Skystar - My observations as of last week - was wing plan (Jimmie Blackwell) ________________________________ Message 1 _____________________________________ Time: 03:59:28 AM PST US From: "Fox5flyer" Subject: Kitfox-List: Skytar support --> Kitfox-List message posted by: "Fox5flyer" Good points Bob, but the way I see it they were paid for the airplane and it shouldn't make any difference whether they support the 1st owner or 10th. It baffles me why it would cost any more to support it regardless who owns it. The support should follow the kit (in my opinion) because it's in their best interest for the airplane to be completed and flying. I've always supported SS and built two of their kits. Fortunately I finished mine before things started the steep decline so it really hasn't had a big effect on me, other than perhaps the resale value of my airplane. Hopefully, whatever it is that's behind this problem will be recognized and fixed. The Kitfox family is fairly unique and needs to thrive, not die. Darrel > > I think you'll find lots of undercapitalized small airplane companys with > the same attitude towards the "2nd or 3rd Owners" They all say it's a big > problem to suport someones project who they haven't recieved any funds from. > It's sort of like which comes first the chicken or the egg. If they invest > the funds to support the project the new owner will complete the project and > they never hear from them. If they don't support there are hard feelings. > Maybe between a "rock and hard place" ... Not a good place to be but its > reality. Bob U. ________________________________ Message 2 _____________________________________ Time: 05:44:38 AM PST US From: "Clem Nichols" Subject: Re: Kitfox-List: Skytar support --> Kitfox-List message posted by: "Clem Nichols" This is exactly how it is at Rans Aircraft. Prior to purchasing my already built Model IV, I considered buying a partially built Rans S6S. I knew I would need factory support, and did not want to commit until I knew it would be there for me. I contacted Randy Schlitter who assured me that they didn't care if I was the first or the tenth owner, the support would be the same. At Rans, one person, Ed Schwabb, provides all such assistance, and although I've not personally had any dealings with him, I understand his service is excellent. It obviously doesn't require a large, expensive staff. I'll bet if you talk to anyone who's built a Rans in the last few years they'll have nothing but praise for Ed. It's really too bad that the folks in this group who should be in a position to say the same good things about Skystar are unable to do so. Unfortunate, too, that apparently the folks at Skystar don't understand the importance of good customer relations. They should at least give the impression that they're trying to help even if they're unable to do so. A genuine concern for a company's patrons can't do anything but help the bottom line. Clem Nichols Do Not Archive ----- Original Message ----- From: "Fox5flyer" Subject: Kitfox-List: Skytar support > --> Kitfox-List message posted by: "Fox5flyer" > > Good points Bob, but the way I see it they were paid for the airplane and it > shouldn't make any difference whether they support the 1st owner or 10th. > It baffles me why it would cost any more to support it regardless who owns > it. The support should follow the kit (in my opinion) because it's in their > best interest for the airplane to be completed and flying. > > I've always supported SS and built two of their kits. Fortunately I > finished mine before things started the steep decline so it really hasn't > had a big effect on me, other than perhaps the resale value of my airplane. > Hopefully, whatever it is that's behind this problem will be recognized and > fixed. The Kitfox family is fairly unique and needs to thrive, not die. > Darrel > > > > > I think you'll find lots of undercapitalized small airplane companys with > > the same attitude towards the "2nd or 3rd Owners" They all say it's a big > > problem to suport someones project who they haven't recieved any funds > from. > > It's sort of like which comes first the chicken or the egg. If they > invest > > the funds to support the project the new owner will complete the project > and > > they never hear from them. If they don't support there are hard feelings. > > Maybe between a "rock and hard place" ... Not a good place to be but its > > reality. Bob U. > > ________________________________ Message 3 _____________________________________ Time: 06:19:09 AM PST US From: "flier" Subject: Re: Kitfox-List: Texas Kitfox group/Norm Beauchamp --> Kitfox-List message posted by: "flier" Hey Norm, Not that there's not interest, it's just the distance. Last time I went to San Angelo I took commercial! Some of us (3) from over here in Houston did make it to New Braunfels last year and probably will again this year. Let's try to hook up over there and park together. Regards, Ted do not archive --- Original Message --- From: Norm Beauchamp Subject: Re: Kitfox-List: Texas Kitfox group/Norm Beauchamp >--> Kitfox-List message posted by: Norm Beauchamp > >Herbert, >I remember you. I remember when you first bought your plane. I hope things are going well for you. >Maybe you are right about the distances. I just thought there would be more interest. I can't give an estimate on >the number of Kitfoxes and Avids in Texas. But I know there are several. >I'm located in San Angelo, about fifty miles from the geographical center of the state. Brady claims the title, >along with their annual goat barbecue. >I'm told there were a few Kitfoxes in New Braunfels last year at SWRFI. I didn't go last year, maybe will this >year. If we both go we may run into each other. >Thanks for the interest. I think I'll just drop the discussion on a Texas Kitfox gathering. There sure doesn't seem >to be the interest. >Good luck with your project. Take Care. Norm > > >Herbert Doud wrote: in part > >> >> Biggest problem, I guess, is the large distances in our state, making "get togethers" difficult. > >> >> Where are you located? I wonder if there are many Kitfoxes in the Central Texas area. I live in New Braunfels. >> >> Herbert Doud > > ________________________________ Message 4 _____________________________________ Time: 07:11:57 AM PST US From: "Harris, Robert" Subject: Kitfox-List: Skystar gave me excellent service two weeks ago. RE: Kitfox-List : Skystar - My observations as of last week - was wing plan --> Kitfox-List message posted by: "Harris, Robert" Skystar gave me excellent customer service. I purchased a used KFII earlier this year and called Skystar numerous times and they were very helpful. They updated their records to show me as the new owner, and answered my various questions that I had ranging from topics on the fiberglass wing tanks, rudder pedals, rigging etc. Skystar also mailed me a tap and die set free of charge so that I could drill a new hole in my new engine I purchased from a Rotax dealer in CA. They also mailed me a list of things to check when doing my annual inspection. A few weeks ago I placed an order with Skystar and I received my order in California within a week. Robert -----Original Message----- From: owner-kitfox-list-server@matronics.com [mailto:owner-kitfox-list-server@matronics.com] On Behalf Of Marc Arseneault Subject: RE: Kitfox-List: Skystar - My observations as of last week - was wing plan --> Kitfox-List message posted by: "Marc Arseneault" In my opinion Skystar had two excellent employees that cared about there customers, John and Crystal. John is no longer there and lets hope that Crystal doesn't leave because if she does, I don't know of anybody else there that is worth dealing with. I am very greatful to have this list! Best Regards, Marc Arseneault Ontario Canada From: "Phil Cowley" pcowley@virtualrcflight.com Reply-To: kitfox-list@matronics.com To: kitfox-list@matronics.com Subject: Kitfox-List: Skystar - My observations as of last week - was wing plan Date: Mon, 29 Mar 2004 21:06:35 -0800 -- Kitfox-List message posted by: "Phil Cowley" pcowley@virtualrcflight.com Hey All, Thought I'd jump in on this one. I picked up my series 5 project last week, and on the way back (NY - CA) I stopped by skystar to ask some questions, maybe get some support and parts, and get a prearranged demo ride (the second time I've been there to try to get a ride) (I've never flown in a kitfox to date, or seen a completed series 5). When I got there, I waited about 20 minutes to see Ed, and the Crystal (the secretary) was very busy, but did make time to talk to us. After waiting, we got a br ief tour of their showroom / assembly hanger (though walked past the manufacturing portion of the facility without comment) After having to press Ed to answer particular questions about my particular aircraft (series 5 taildragger) and getting more or less non answers I gave up and inquired about the demo flight. I was informed that the Turbo 7 demo (the red and white one featured everywhere) was gone with an unnamed "Ex - Employee" who owns the aircraft and "just came in and took it this morning, dunno where", and the RD / Demo 7 was apart "just being checked out for the airshow coming up" (S'NF) All the demo 4's were gone as well. Very similar story to the one I got the first time. During the "experience" I got a feeling of indifference and was stunned by the lack of interest in my project, and a total lack of a feeling of support. I run a small business and would never consider treating customers in such a manner. Ed made a comment about having problems selling aircr aft in today's economy and the company going through a transitional phase and walked away.... maybe I just got him on another bad day. Dave Morris was absent that day, and I was warned by Crystal that "he had been having problems lately with support and just to email her with questions". Her effort and caring impressed me and I'm glad she's there. CrystalR@skystar.com To be brutally honest, I'm not really sure how they are still in business. If I was a customer looking at a kit after that (the second time around, similar story before) I would definitely never purchase a kit. After having driven several hours out of my way to visit them (for the second time), I am still glad I did it, but am left disappointed by their (Ed's) attitude and lack of support. I can't express how valuable this list is to myself and the kitfox community in the face of these challenges. If anyone in California or even close is interested in showing off their KF project/aircraft I'd be very interested in taking a look (and would love to go for a ride if it's in the cards). If anyone out there is interested in seeing my 5, they are more than welcome - its currently located just a few minutes from the San Luis Obispo airport, SBP. If you fly in I'd be happy to pick you up and go for lunch. I have pictures of the trip and project if anyone is interested, and hope to get a website going soon for the plane. Really short summary of the trip - there are a lot of barns fields between Long island and San luis obispo, lots of nice people in this country, tons of neat places I vow to see by air one day, and tons of towns and communities that I would like to go back and visit for a few weeks each. What a wonderful country we live in. I'm really impressed with the quality of work done on my aircraft and can't wait to check everything and start up where the previous owner left off. Please understand that these are just my experiences, and should be taken as such, let's hear what other people's experiences were. Maybe it was just I got them on two bad days .... I hope for our sake Warm Regards happy flying, Phil Cowley Series 5 / Subaru EJ22 project - making engine noises :) currently contemplating covering and engine install -----Original Message----- From: owner-kitfox-list-server@matronics.com [mailto:owner-kitfox-list-server@matronics.com] On Behalf Of Marc Arseneault Kitfox-List message posted by: "Marc Arseneault" northernultralights@hotmail.com Skystar from what Ihave heardfrom a few people is that they aren't responding tomany of therecustomers or potential customers. Some of the parts that some of theseguys needwould bereally good sales for them but I guess Skystar doesn't need sales to survive anymore. I have tried to help Graeme but the plans I sent him are for the speedster wing. Best Regards, Marc Arseneault Ontario Canada From: "Dee Young" henr > ________________________________ Message 5 _____________________________________ Time: 07:42:50 AM PST US From: Norm Beauchamp Subject: Re: Kitfox-List: Texas Kitfox group/Norm Beauchamp --> Kitfox-List message posted by: Norm Beauchamp Ted, I may have just corrected my rich mixture problem. I have yet to do more taxi test and finish tail dragger flight training. So doubt if I will be flying down. I like the idea of a get to gather though. Lets do it!. Norm flier wrote: Hey Norm, > > Not that there's not interest, it's just the > distance. Last time I went to San Angelo I took > commercial! > > Some of us (3) from over here in Houston did make it > to New Braunfels last year and probably will again > this year. > > Let's try to hook up over there and park together. > > Regards, > > Ted > > do not archive ________________________________ Message 6 _____________________________________ Time: 09:03:00 AM PST US From: kurt schrader Subject: RE: Kitfox-List: NSI EA-81 and CAP 140 operation questions --> Kitfox-List message posted by: kurt schrader Thanks for the vote of conficence Rick, My scoop is a rough design because, as you know, it has to adjust to fit what eventually works. The intake design should be OK now, but I'll have to work on the exhaust side. Initially I am using the 1:3:2 formula for size. That is, the intake is 1/3 of the radiator size and the exhaust is 2/3rds the size. But that exhaust has to vary in size to allow for temp changes. How much? I don't yet know. When it is done, maybe then it could work as a model. It also controlls the cowl and oil cooler airflow, so I have to adjust for that too. What have you used as your scoop dimensions? Kurt S. --- Rick wrote: > > Kurt , if the scoop comes out let me know. Don't > throw away the mold. You > may have a business going. I have one but not > fitted. In coming air at idle > seems to be a problem. I would suggest a pull > through fan setup for hot idle > days, long taxi. 45in MP is right. No one I know of > is making the numbers > you stated unless they have done some serious make > over like injection, > intercoolers and electronic boost control. It would > be a big bomb for sure. > > Rick __________________________________ ________________________________ Message 7 _____________________________________ Time: 10:13:14 AM PST US From: Scott McClintock Subject: Kitfox-List: Texas KitFoxes Re: Norm & Herb --> Kitfox-List message posted by: Scott McClintock Norm & Herb, I have been searching real estate around the Corpus Christi area which is where I used to live, (twice). The cold, cold long, long winters of Nome are just getting to be too much for me and the missus. It is no fun having the "Arctic Fox" shut up in the hangar from November thru April either. (Not much sun, plus cold) Point is, I plan on bringing my KF5 down as soon as I can locate a decent place and plan on becoming (dare I say it? a Winter Texan) Oh, that really hurt me to say. I'm going to my long time friends daughter's HS graduation in C.C. this May and plan on flying them to Lubbock to get their daughter settled in to Texas Tech. (In a rental plane) If you guys want to organize a get together, count me in. I hope to have the "Arctic Fox" down there by this winter if not sooner. Stay in touch Scott in Nome DO NOT ARCHIVE ________________________________ Message 8 _____________________________________ Time: 11:41:50 AM PST US From: Michel Verheughe Subject: Kitfox-List: Plastic vs rags WAS: Skystar --> Kitfox-List message posted by: Michel Verheughe Randy Daughenbaugh wrote: > You may be right. But I for one want a tube and rag plane.That I > built. I don't want fast glass. Oh, absolutely Randy and Sid! (Sid wrote to me privately with about the same comment. I answer both here). I do hope that there will always be a market for "tube 'n rags," wood and aluminium planes. I must be quite an experience to stand in front of say, a pile of aluminium sheets and see one day a plane flying out of it. But just as Cessna saw a market in the 50s for a tricycle plane that could be used nearly as a car, I think we will soon see a new generation of light sport airplanes in composite monocoque construction. > I can't explain why anymore than I can explain why a tail dragger is more > fun than the planes with the single wheel in front. I totally agree. I love my taildragger model 3, it's so much fun. Furthermore, a tailwheel is less weight and less drag. How about a composite monocoque high wing taildragger? Do you think there is a market for that? Maybe SkyStar should look at it. Cheers, Michel ________________________________ Message 9 _____________________________________ Time: 01:17:44 PM PST US From: Fred Shiple Subject: RE: Kitfox-List: Skystar - My observations as of last week - was wing plan --> Kitfox-List message posted by: Fred Shiple My experience with Skystar has generally been very positive- both technical and parts-since I purchased my S-6 in 2001 Of course we all sorely miss John McBean. I think we need to consider what we may be costing ourselves if we continue to dis Skystar excessively. Constructive criticism can be useful, ganging up on the company can lead to a devaluation of our planes and projects. IMHO Fred ________________________________ Message 10 ____________________________________ Time: 01:25:42 PM PST US From: Jim Burke Subject: Re: Kitfox-List: Re: Kitfox 582 HAC system Install (FOLLOW UP) --> Kitfox-List message posted by: Jim Burke Torgeir your welcome, I hope everyone interested can get some benefit out of the information I have posted. The pictures don't show the safety wire I added to my setup for pre testing,and the ties are high temp solar resistant. I have change out the ties with bolts and installed a metal strap today per your recommendations. Yes I made the needed modifications to the Bing 54, If you are lucky enough to have the new style that is pre drilled and taped the project is a bit easier. But it is doable if you have the older style Bing 54 with the flat boss on the side. The link below will show how the Bing 54 can be drilled and taped to accept the fitting required for the vacuum side of the control. http://www.greenskyadventures.com/bing/drillForHAC.htm James E. Burke (N94JE) -------Original Message------- From: kitfox-list@matronics.com Subject: Re: Kitfox-List: Re: Kitfox 582 HAC system Install (FOLLOW UP) --> Kitfox-List message posted by: Torgeir Mortensen Hi Jim, Just returned from a two week work in Sweden. I've seen the pictures on the Sport flight site, great info in your pictures. Did you modify the carb, by drilling out the connection for carburettor (low) pressure? From the picture, you're using black strap, why not using screw's, nut and locktite? The black straps cant stand much of a high temperature, but there is a "purple" kind of straps - for high temp use. Thanks for great info about HAC system (high altitude compensation) - should be standard on any two stroke Rotax. Best regards Torgeir. Jim Burke wrote: > > --> Kitfox-List message posted by: Jim Burke > > As promised, Here is the test results of the HAC system I purchased from > Olenik Aviation and installed on my Kitfox IV 582. I have posted pictures on > Sport Flight for reference if anyone is planing on install this system. > Using the new main jets they supplied and all parts recommended by them > this is the outcome of my flight test yesterday and today. The flight test > lasted well over an hour so I am confident the new HAC system is performing > as advertised. > > YESTERDAYS READINGS > EGT TEMPS@ 72 degrees F > IDLE: 850-900 degrees > LOW RPM: 3000-4000 RPM=1000 degrees for (for 10 min.) > MID RANGE: 4000-5500 RPM=1050-1075 degrees (for 20 min.) > FULL OPEN: 6200-6400 RPM= 1100-1125 (for 3 min.) > > TODAYS READINGS > EGT TEMPS@ 48 degrees F > IDLE: 850-900 degrees > LOW RPM: 3000-4000 RPM=1000 degrees for (for 10 min.) > MID RANGE: 4000-5500 RPM=1050-1075 degrees (for 20 min.) > FULL OPEN: 6200-6400 RPM= 1125-1150 (for 3 min.) > > As you can see with a 24 degree F temp.spread I showed little EGT temp > change during this test, and the change was on full open only. > I would like to have a wider range of temp. to verify operation of the > HAC system but I guess that will have to what until next winter. But I am > excited about warmer weather coming, and I sure won't have a problem waiting > for colder weather to finish the test. > If anyone else has install the HAC system I would be interested in > hearing from you, and how yours turned out. > > James E. Burke > (N94JE) > -------Original Message------- > > From: kitfox-list@matronics.com > Date: 3/17/2004 7:23:32 PM > To: kitfox-list@matronics.com > Subject: RE: Kitfox-List: Re: Kitfox 582 HAC system Install > > --> Kitfox-List message posted by: "Glenn Horne" > > Thanks a lot my friend. I hope it works good. If it > does I might try it. > Glenn Horne _ Suffolk, Va > > -----Original Message----- > From: owner-kitfox-list-server@matronics.com > [mailto:owner-kitfox-list-server@matronics.com]On Behalf Of Jim Burke > To: kitfox-list@matronics.com > Subject: RE: Kitfox-List: Re: Kitfox 582 HAC system Install > > --> Kitfox-List message posted by: Jim Burke > > Well Glenn, The installation went well. Now if I can get the weather to > cooperate I will make the the needed adjustments to the clips and jetting. I > think the jetting on my engine is running a little rich,EGTs are running a > little low at mid range. My understanding is minor adjustments may be needed > on a cases to case bases. I will let you know how everything turns out. > > James E. Burke > (N94JE) > -------Original Message------- > > From: kitfox-list@matronics.com > Date: 3/16/2004 9:50:49 PM > To: kitfox-list@matronics.com > Subject: RE: Kitfox-List: Re: Kitfox 582 HAC system Install > > --> Kitfox-List message posted by: "Glenn Horne" > > Hi James, > Glenn Horne here. I would like to know how it > works and how the HAC system performs. > I also have a Fox with a 582 and was thinking about > putting one on mine. Let me know how it does. > Thank you very much. > Glenn Horne Suffolk, Va. > > -----Original Message----- > From: owner-kitfox-list-server@matronics.com > [mailto:owner-kitfox-list-server@matronics.com]On Behalf Of Jim Burke > To: kitfox-list@matronics.com > Subject: Kitfox-List: Re: Kitfox 582 HAC system Install > > --> Kitfox-List message posted by: Jim Burke > > I have just completed installing a HAC system on my 582, for those that > would be interested I have posted pictures on Sportflight. > > http://www.sportflight.com/cgi-bin/uploader > pl?action=main&category=Add-Ons/Modifications > > James E. Burke > (N94JE) > -------Original Message------- > ________________________________ Message 11 ____________________________________ Time: 02:19:34 PM PST US From: Scott McClintock Subject: Kitfox-List: Tube & rags --> Kitfox-List message posted by: Scott McClintock Michel wrote: I totally agree. I love my taildragger model 3, it's so much fun. Furthermore, a tailwheel is less weight and less drag. How about a composite monocoque high wing taildragger? Do you think there is a market for that? Maybe SkyStar should look at it. Michel, Ever hear of a Glastar. My buddy at the FAA has one and that's what it is. I call it his Mattel Flyer. Kinda like what we used to call the old M-16's Scott in Nome ________________________________ Message 12 ____________________________________ Time: 02:33:12 PM PST US From: "Rick" Subject: RE: Kitfox-List: NSI EA-81 and CAP 140 operation questions --> Kitfox-List message posted by: "Rick" Store bought, not fitted. The problem you will find is that until your in cruise there may not be enough cooling air through the radiator. On the other hand, nope Tom Andersons is a tail dragger and that changes everything. Rick -----Original Message----- From: owner-kitfox-list-server@matronics.com [mailto:owner-kitfox-list-server@matronics.com]On Behalf Of kurt schrader Subject: RE: Kitfox-List: NSI EA-81 and CAP 140 operation questions --> Kitfox-List message posted by: kurt schrader Thanks for the vote of conficence Rick, My scoop is a rough design because, as you know, it has to adjust to fit what eventually works. The intake design should be OK now, but I'll have to work on the exhaust side. Initially I am using the 1:3:2 formula for size. That is, the intake is 1/3 of the radiator size and the exhaust is 2/3rds the size. But that exhaust has to vary in size to allow for temp changes. How much? I don't yet know. When it is done, maybe then it could work as a model. It also controlls the cowl and oil cooler airflow, so I have to adjust for that too. What have you used as your scoop dimensions? Kurt S. --- Rick wrote: > > Kurt , if the scoop comes out let me know. Don't > throw away the mold. You > may have a business going. I have one but not > fitted. In coming air at idle > seems to be a problem. I would suggest a pull > through fan setup for hot idle > days, long taxi. 45in MP is right. No one I know of > is making the numbers > you stated unless they have done some serious make > over like injection, > intercoolers and electronic boost control. It would > be a big bomb for sure. > > Rick __________________________________ ________________________________ Message 13 ____________________________________ Time: 02:48:00 PM PST US From: Scott McClintock Subject: Kitfox-List: Hand Bitten --> Kitfox-List message posted by: Scott McClintock Ok, I have to agree, let's not gang up on our supplier. A year ago last Thanksgiving, I made a rather long, expensive trip from Nome down to Caldwell. Even though it was the Thanksgiving holiday, Ed Downs met me and my family at the factory to answer my questions, give us ALL a personal guided tour of the facilities and then the treat, a demo flight in the S7. He even let me fly it and I was only a student pilot at that time. Ed and the KitFox convinced me that I had found MY airplane. Granted, I was looking to buy a kit and build it. However, my busy schedule would not allow me to invest 2000 or so hrs. so I opted to find/purchase a built KF. I made what for me was the correct decision. Ed was disappointed at losing a kit sale but I assured him that I would be looking to him and SkyStar for parts and tech support. SkyStar registered me as the new owner after I made my purchase and they have been good to me providing what they promised. I really don't think that the problems some of you are experiencing are intentional. Having met Ed, I doubt that he is anything less than a smart businessman. You have to give these guys credit as they are taking the lead in the upcoming Sport plane market even though that ruling has yet to be. I know many of you have been or are in business. We all know how difficult & expensive it is to operate. I can't speak for Ed or his staff, but I think they know what they need to do in order to stay in business. Let's give them a break while they try to get this all sorted out. I think our loyalty and patience will pay off in the long run. I don't think we will be left hanging out to dry. Those of you who are waiting for parts etc, don't jump the gun. If your orders are not filled I'm sure there is good reason for the delays. The taste will be bad poo-pooing the hand that "feeds" us. That's my story... and I'm stickin' to it! Scott in Nome ________________________________ Message 14 ____________________________________ Time: 03:51:28 PM PST US From: "Bruce Lina" Subject: Re: Kitfox-List: Hand Bitten --> Kitfox-List message posted by: "Bruce Lina" Scott, You may have had a good experience with Skystar, but because you did not build the airplane, you have no idea about the lack of support and customer service that occurs over the long term building process.(in my case 31/2 years. I obviously started out as a SS fan or I would not have purchased my Series 5 kit from them. That enthusiasm quickly waned however once I dealt with their customer disservice dept. and their deteriorating tech support. The president of a company is ultimately responsible for the day to day operations and I think Ed Downs has failed in this area. I can give you a laundry list of problems I have had with Skystar if you want to hear specifics. I can not in good conscience recommend SS to prospective builders and to me that is a sad state of affairs. I am having a great time with my Kitfox but the building experience would have been a lot more enjoyable had I been treated properly by SS. Bruce Lina ----- Original Message ----- From: "Scott McClintock" Subject: Kitfox-List: Hand Bitten > --> Kitfox-List message posted by: Scott McClintock > > Ok, I have to agree, let's not gang up on our supplier. > > A year ago last Thanksgiving, I made a rather long, expensive trip from > Nome down to Caldwell. > Even though it was the Thanksgiving holiday, Ed Downs met me and my > family at the factory to answer my questions, > give us ALL a personal guided tour of the facilities and then the treat, > a demo flight in the S7. He even let me fly it > and I was only a student pilot at that time. Ed and the KitFox convinced > me that I had found MY airplane. > Granted, I was looking to buy a kit and build it. However, my busy > schedule would not allow me to invest 2000 or so hrs. so I opted to > find/purchase a built KF. > I made what for me was the correct decision. Ed was disappointed at > losing a kit sale but I assured him that I would be looking to him and > SkyStar for parts and tech support. SkyStar registered me as the new > owner after I made my purchase and they have been good to me providing > what they promised. > I really don't think that the problems some of you are experiencing are > intentional. Having met Ed, I doubt that he is anything less than a > smart businessman. You have to give these guys credit as they are taking > the lead in the upcoming Sport plane market even though that ruling has > yet to be. > I know many of you have been or are in business. We all know how > difficult & expensive it is to operate. I can't speak for Ed or his > staff, but I think they know what they need to do in order to stay in > business. Let's give them a break while they try to get this all sorted > out. > I think our loyalty and patience will pay off in the long run. I don't > think we will be left hanging out to dry. Those of you who are waiting > for parts etc, don't jump the gun. If your orders are not filled I'm > sure there is good reason for the delays. The taste will be bad > poo-pooing the hand that "feeds" us. > That's my story... and I'm stickin' to it! > Scott in Nome > > ________________________________ Message 15 ____________________________________ Time: 04:47:10 PM PST US From: "Flier" Subject: RE: Kitfox-List: Hand Bitten - Let's drop it... --> Kitfox-List message posted by: "Flier" I vote we all drop the Skystar Good, Skystar Bad discussion. We all have our opinions. Plenty have been aired over the last few days. Enough said. Back to tech & flying discussions. Thanks, Ted do not archive ________________________________ Message 16 ____________________________________ Time: 04:58:52 PM PST US From: DC91840@aol.com Subject: Re: Kitfox-List: Was Quiet (Jabiru 3300) --> Kitfox-List message posted by: DC91840@aol.com Steve: The cowling is a modified KF round cowl. As soon as I figure out how to do itI will put pics on the computer of my plane. I am not flyin now. My rpm for take-off has been around 3000. I backed it off for cruise to around 2500. That gave me 100 mph. indicated. Any faster seems alot for a KF. A little uncomfortable for me. Have had it to 130 in smooth air. I had cooling problems at first but was trying to not use the tunnels provided by Jabiru. Bad move. You cannot cool these engines like a Lycoming or Continental. You have to do it like Jabiru does it on their airplane. Fuel burn is close to 5-1/2 GPH. Will expect better with more adjusting on the throttle body. Performance is what I am more interested in. I like to fly down on a river and be able to climb back up over the hill anytime and anywhere. I really like this engine.No gearbox; no radiator; compact design and minimal weight. Hope this helps you. dc91840@aol.com ________________________________ Message 17 ____________________________________ Time: 05:02:44 PM PST US From: "Clint Bazzill" Subject: Kitfox-List: Skystar and their service. --> Kitfox-List message posted by: "Clint Bazzill" I have to tell you a little story. I have been reading the mail about Skystar and their service etc. Here is my story. I had to annual (condition inspection) my plane and was starting it Sunday. I found broken brackets on my oil cooler. 950 hours on plane. It was possible to cut the bad tabs and reweld but I thought I could call Skystar and order 2 new ones this was Monday morning. Guess what,they didn't have any in stock. Dave asked me if I needed them powder coated and I said no and got a good discount. He said that he would have them made up and shipped ground. I said ok, called back today, Wednesday and he said that they were finished the day that I called and were already shipped and gave me a shipping number. I called and it looked like they would be here Saturday and thought that was great. I went to the store a little while ago and when I got back, guess what was sitting on my porch. New brackets for my oil cooler. I have always had good luck with Skystar, lets not be too harsh on their service. One happy Camper. Clint Bazzill Model IV-1200 912ULS 950 hours. All the action. All the drama. Get NCAA hoops coverage at MSN Sports by ESPN. ________________________________ Message 18 ____________________________________ Time: 05:06:04 PM PST US From: Jim Burke Subject: RE: Kitfox-List: Hand Bitten - Let's drop it... --> Kitfox-List message posted by: Jim Burke I CONCUR! James E. Burke (N94JE) -------Original Message------- From: kitfox-list@matronics.com Subject: RE: Kitfox-List: Hand Bitten - Let's drop it... --> Kitfox-List message posted by: "Flier" I vote we all drop the Skystar Good, Skystar Bad discussion. We all have our opinions. Plenty have been aired over the last few days. Enough said. Back to tech & flying discussions. Thanks, Ted do not archive . ________________________________ Message 19 ____________________________________ Time: 05:06:22 PM PST US From: Scott McClintock Subject: Re: Kitfox-List: Hand Bitten --> Kitfox-List message posted by: Scott McClintock Bruce Lina wrote: > --> Kitfox-List message posted by: "Bruce Lina" > > Scott, You may have had a good experience with Skystar, but because you did > not build the airplane, you have no idea about the lack of support and > customer service that occurs over the long term building process....... Bruce, I truly am sorry that you've had such a bad time of it. Yes, I agree that the President is ultimately responsible for the performance or lack thereof of his company. Let's hope that Ed and his staff are monitoring the list. I certainly would hope that these negative comments serve as a wake up to SS. I don't think SS (or any company) can stand losing their customer base. As I said, I think I made the right decision to buy a KF already built. Scott in Nome > > ________________________________ Message 20 ____________________________________ Time: 05:22:12 PM PST US From: Dcecil3@aol.com Subject: Re: Kitfox-List: Hand Bitten - Let's drop it... --> Kitfox-List message posted by: Dcecil3@aol.com Your right Ted.I'd love to ask a Tech question about the right wing But I'm waiting for it from oops Don't say it.... Sky you know who LOL My point is, like it or not they're as much a part of this net , as the Tech and Flying Questions and yea it gets old ,but if I were a guy looking for a kit , I sure would like to know what I'm getting into. If you don't want to read it , the Delete button is to the right of your keyboard, just hold it down and all your troubles will disappear. As for me I'm worried I'm gonna be stuck with a plane with no right wing and no motormount.......May not be important to you, but sure as hell is too me and would be to other would be buyers.The maney replies to the Skystar "Question" should varify the fact that its definatley a problem.Hope when you need a part for your plane you feel the same as you do now.didn't know this was the "Finished Kitfox Tech Question and Flying Net" OK now it's Nuf Said David Cecil KF3#950 DO NOT ARCHIVE ________________________________ Message 21 ____________________________________ Time: 06:13:37 PM PST US From: "jeff.hays@aselia.com" Subject: Re: Kitfox-List: Hand Bitten --> Kitfox-List message posted by: "jeff.hays@aselia.com" I agree completely with Bruce, you have to build one to really get the full experience. Flying it's one thing, but when you spend THOUSANDS of dollars, and you get left hanging, you're not going to feel so enthusiastic. I spent > $60K on my Fox and I built it myself, including hanging the wings all by myself so I think I'm qualified to comment. This subject IS "On Topic" by the way, because NOT getting the stuff you ordered, is just as detrimental to building, as not knowing how to do something. I think it's fair game, and the delete key is certainly available if you don't like it. I delete list related emails all day, myself without reading them simply because I have no interest. Original Message: ----------------- From: Bruce Lina airlina@usadatanet.net Subject: Re: Kitfox-List: Hand Bitten --> Kitfox-List message posted by: "Bruce Lina" Scott, You may have had a good experience with Skystar, but because you did not build the airplane, you have no idea about the lack of support and customer service that occurs over the long term building process.(in my case 31/2 years. I obviously started out as a SS fan or I would not have purchased my Series 5 kit from them. That enthusiasm quickly waned however once I dealt with their customer disservice dept. and their deteriorating tech support. The president of a company is ultimately responsible for the day to day operations and I think Ed Downs has failed in this area. I can give you a laundry list of problems I have had with Skystar if you want to hear specifics. I can not in good conscience recommend SS to prospective builders and to me that is a sad state of affairs. I am having a great time with my Kitfox but the building experience would have been a lot more enjoyable had I been treated properly by SS. Bruce Lina ----- Original Message ----- From: "Scott McClintock" Subject: Kitfox-List: Hand Bitten > --> Kitfox-List message posted by: Scott McClintock > > Ok, I have to agree, let's not gang up on our supplier. > > A year ago last Thanksgiving, I made a rather long, expensive trip from > Nome down to Caldwell. > Even though it was the Thanksgiving holiday, Ed Downs met me and my > family at the factory to answer my questions, > give us ALL a personal guided tour of the facilities and then the treat, > a demo flight in the S7. He even let me fly it > and I was only a student pilot at that time. Ed and the KitFox convinced > me that I had found MY airplane. > Granted, I was looking to buy a kit and build it. However, my busy > schedule would not allow me to invest 2000 or so hrs. so I opted to > find/purchase a built KF. > I made what for me was the correct decision. Ed was disappointed at > losing a kit sale but I assured him that I would be looking to him and > SkyStar for parts and tech support. SkyStar registered me as the new > owner after I made my purchase and they have been good to me providing > what they promised. > I really don't think that the problems some of you are experiencing are > intentional. Having met Ed, I doubt that he is anything less than a > smart businessman. You have to give these guys credit as they are taking > the lead in the upcoming Sport plane market even though that ruling has > yet to be. > I know many of you have been or are in business. We all know how > difficult & expensive it is to operate. I can't speak for Ed or his > staff, but I think they know what they need to do in order to stay in > business. Let's give them a break while they try to get this all sorted > out. > I think our loyalty and patience will pay off in the long run. I don't > think we will be left hanging out to dry. Those of you who are waiting > for parts etc, don't jump the gun. If your orders are not filled I'm > sure there is good reason for the delays. The taste will be bad > poo-pooing the hand that "feeds" us. > That's my story... and I'm stickin' to it! > Scott in Nome > > ________________________________ Message 22 ____________________________________ Time: 06:42:36 PM PST US From: "Marc Arseneault" Subject: RE: Kitfox-List: Skystar and their service. --> Kitfox-List message posted by: "Marc Arseneault" Clint, That is exactly how any business should operate and let's hope that Skystar starts setting this examplefor all of there customers. Everyone will be happy and Skystar will be more viable! I will let you know as I will more then likely be ordering a big enough order from them within the next day or so and I am just waiting on an answer from Ed as to the pricing. Best Regards, Marc Arseneault Ontario Canada From: "Clint Bazzill" clint_bazzill@hotmail.com Reply-To: kitfox-list@matronics.com To: kitfox-list@matronics.com Subject: Kitfox-List: Skystar and their service. Date: Thu, 01 Apr 2004 01:02:36 +0000 -- Kitfox-List message posted by: "Clint Bazzill" clint_bazzill@hotmail.com I have to tell you a little story. I have been reading the mail about Skystar and their service etc. Here is my story. I had to annual (condition inspection) my plane and was starting it Sunday. I found broken brackets on my oil cooler. 950 hours on plane. It was possible to cut the bad tabs and reweld but I thought I could call Skystar and order 2 new ones this was Monday morning. Guess what,they didn't have any in stock. Dave asked me if I needed them powder coated and I said no and got a good discount. He said that he would have them made up and shipped ground. I said ok, called ba Open your e-mail without having to worry about viruses Subject: Kitfox-List: Carb flange --> Kitfox-List message posted by: "Jay Fabian" I am doing my annual inspection and found the new service bulletin about the carb flange. I checked it and low and behold it was ripped halfway through. I never noticed any high temps or rpm problems on the last few flights. I have the carbs supported with the extra springs , and I also have the 5 1/2" offset K+N filters. The filter on that side had hit the motor mount a few times due to had starts or stops. Does anyone know where I can get the smaller 2"x 3" carb filters?? I cannot find a listing for them anywhere, but have seen them on other Kitfoxs before. Thanks Jay Fabian, 4-1200 912UL ________________________________ Message 24 ____________________________________ Time: 07:10:43 PM PST US From: "Don Pearsall" Subject: RE: Kitfox-List: Skystar and their service. --> Kitfox-List message posted by: "Don Pearsall" Both Ed Downs (Skystar President) and Dave Morris (Support & Parts Manager) are subscribed to this list, and (hopefully) get and read all the messages. Although Ed and Dave rarely post, we still get the benefit of ex-Skystar employee and Kitfox builder John McBean. John does a great job supporting the Kitfox products even though he does not get paid to do it anymore. And that just brings to light the fact that each and everyone of you who takes the time to answer questions posted here is part of the Skystar support system. It is my opinion that if you and the list were not here, the cost to Skystar to maintain the same level of support would cost many, many thousands of dollars. In order to keep Skystar a viable business, you must support them with your dollars too. If you have a choice of buying supplies or parts from Aircraft Spruce, Wicks, or Ace Hardware, you should buy from Skystar, even if it means paying that extra dollar or two. I can imagine that Ed Downs and Frank Miller are holding their breath waiting for Sport Pilot to be approved. That will open a whole new market for the company, and they will gain back all the ground they lost in the last 3-4 years. Don Pearsall ________________________________ Message 25 ____________________________________ Time: 08:07:14 PM PST US From: "Marc Arseneault" Subject: Kitfox-List: Re: Rotax 912S Question --> Kitfox-List message posted by: "Marc Arseneault" I have a friend who has a Model IV and is upgrading to a 912 or 912S but is concerned with the vibrations and the engine mounts cracking with the 912S. I understand that the slipping clutch is apparently resolving this problem but would like yourexperiences/problems you may have with the 912S and how many hours flown with the slipping clutch installed without any problems. I will be giving him all the info. and would appreciate advice to help him make his decision of buyingeither a100hpor 80hp. Best Regards, Marc Arseneault Ontario Canada ________________________________ Message 26 ____________________________________ Time: 08:18:37 PM PST US From: Jud & Clarissa Parker Subject: Re: Kitfox-List: Skystar and their service. --> Kitfox-List message posted by: Jud & Clarissa Parker I hope you all don't mind, but I too would like to relate some feelings toward Skystar. I received my kit in june of 95, it took 5 1/2 years to build. With 4 children and a job in which I travel alot and work 60 to 90 hours a week I was lucky to finish it that soon. Many thanks to my wife for all her help. We did put about 2500 hours into it. I have been flying now for over 3 years, so I have dealt with Skystar for over 8 1/2 years. I guess what I'm saying is that I've got some history with them. During that time of building I called so much they knew my voice. They had to replace several large parts in my kit and never questioned me as to whether or not it was needed. During the past 3 years they have come to my rescue many times. (Thanks John) About 6 weeks ago while doing my annual I found a crack in my exhaust. I called Dave and he said to send it in. I figured it would be weeks before I saw it. He received it thursday afternoon, called me on friday and said it was ready to go. I got it monday morning. I have had many good experiences with them. Another happy camper. Jud and Clarissa Parker, Red Series 5, 912 xtra Clint Bazzill wrote: >--> Kitfox-List message posted by: "Clint Bazzill" > >I have to tell you a little story. I have been reading the mail about Skystar and their service etc. Here is my story. > > I had to annual (condition inspection) my plane and was starting it Sunday. I found broken brackets on my oil cooler. 950 hours on plane. It was possible to cut the bad tabs and reweld but I thought I could call Skystar and order 2 new ones this was Monday morning. Guess what,they didn't have any in stock. Dave asked me if I needed them powder coated and I said no and got a good discount. He said that he would have them made up and shipped ground. I said ok, called back today, Wednesday and he said that they were finished the day that I called and were already shipped and gave me a shipping number. I called and it looked like they would be here Saturday and thought that was great. I went to the store a little while ago and when I got back, guess what was sitting on my porch. New brackets for my oil cooler. I have always had good luck with Skystar, lets > not be too harsh on their service. > >One happy Camper. Clint Bazzill Model IV-1200 912ULS 950 hours. > All the action. All the drama. Get NCAA hoops coverage at MSN Sports by ESPN. > > > > ________________________________ Message 27 ____________________________________ Time: 09:12:39 PM PST US From: "Jimmie Blackwell" Subject: Re: Kitfox-List: Skystar gave me excellent service two weeks ago. RE: Kitfox-List : Skystar - My observations as of last week - was wing plan --> Kitfox-List message posted by: "Jimmie Blackwell" I am the second owner of a Model IV kit. I called Skystar today and talked to Dave Morris. Even though I was not spending any money he answered several of my questions and researched one question that he was not sure of and called me back later today with the answer. Overall, my experience with ordering parts from Skystar has been good. When Dave Morris is not available I always call Crystal. She is just super. Jimmie ----- Original Message ----- From: "Harris, Robert" Subject: Kitfox-List: Skystar gave me excellent service two weeks ago. RE: Kitfox-List : Skystar - My observations as of last week - was wing plan > --> Kitfox-List message posted by: "Harris, Robert" > > > Skystar gave me excellent customer service. > > I purchased a used KFII earlier this year and called Skystar numerous times > and they were very helpful. They updated their records to show me as the new > owner, and answered my various questions that I had ranging from topics on > the fiberglass wing tanks, rudder pedals, rigging etc. > > Skystar also mailed me a tap and die set free of charge so that I could > drill a new hole in my new engine I purchased from a Rotax dealer in CA. > They also mailed me a list of things to check when doing my annual > inspection. A few weeks ago I placed an order with Skystar and I received my > order in California within a week. > > Robert > > -----Original Message----- > From: owner-kitfox-list-server@matronics.com > [mailto:owner-kitfox-list-server@matronics.com] On Behalf Of Marc Arseneault > To: kitfox-list@matronics.com > Subject: RE: Kitfox-List: Skystar - My observations as of last week - was > wing plan > > --> Kitfox-List message posted by: "Marc Arseneault" > > > > In my opinion Skystar had two excellent employees that cared about there > customers, John and Crystal. John is no longer there and lets hope that > Crystal doesn't leave because if she does, I don't know of anybody else > there that is worth dealing with. > > > I am very greatful to have this list! > > Best Regards, > > Marc Arseneault > Ontario Canada > > From: "Phil Cowley" pcowley@virtualrcflight.com Reply-To: > kitfox-list@matronics.com To: kitfox-list@matronics.com Subject: > Kitfox-List: Skystar - My observations as of last week - was wing plan Date: > Mon, 29 Mar 2004 21:06:35 -0800 -- Kitfox-List message posted by: "Phil > Cowley" pcowley@virtualrcflight.com Hey All, Thought I'd jump in on this > one. I picked up my series 5 project last week, and on the way back (NY - > CA) I stopped by skystar to ask some questions, maybe get some support and > parts, and get a prearranged demo ride (the second time I've been there to > try to get a ride) (I've never flown in a kitfox to date, or seen a > completed series 5). When I got there, I waited about 20 minutes to see Ed, > and the Crystal (the secretary) was very busy, but did make time to talk to > us. After waiting, we got a br > ief tour of their showroom / assembly hanger (though walked past the > manufacturing portion of the facility without comment) After having to press > Ed to answer particular questions about my particular aircraft (series 5 > taildragger) and getting more or less non answers I gave up and inquired > about the demo flight. I was informed that the Turbo 7 demo (the red and > white one featured everywhere) was gone with an unnamed "Ex - Employee" who > owns the aircraft and "just came in and took it this morning, dunno where", > and the RD / Demo 7 was apart "just being checked out for the airshow coming > up" (S'NF) All the demo 4's were gone as well. Very similar story to the one > I got the first time. During the "experience" I got a feeling of > indifference and was stunned by the lack of interest in my project, and a > total lack of a feeling of support. I run a small business and would never > consider treating customers in such a manner. Ed made a comment about having > problems selling aircr > aft in today's economy and the company going through a transitional phase > and walked away.... maybe I just got him on another bad day. Dave Morris was > absent that day, and I was warned by Crystal that "he had been having > problems lately with support and just to email her with questions". Her > effort and caring impressed me and I'm glad she's there. > CrystalR@skystar.com To be brutally honest, I'm not really sure how they are > still in business. If I was a customer looking at a kit after that (the > second time around, similar story before) I would definitely never purchase > a kit. After having driven several hours out of my way to visit them (for > the second time), I am still glad I did it, but am left disappointed by > their (Ed's) attitude and lack of support. I can't express how valuable this > list is to myself and the kitfox community in the face of these challenges. > If anyone in California or even close is interested in showing off their KF > project/aircraft I'd be very interested > in taking a look (and would love to go for a ride if it's in the cards). > If anyone out there is interested in seeing my 5, they are more than welcome > - its currently located just a few minutes from the San Luis Obispo airport, > SBP. If you fly in I'd be happy to pick you up and go for lunch. I have > pictures of the trip and project if anyone is interested, and hope to get a > website going soon for the plane. Really short summary of the trip - there > are a lot of barns fields between Long island and San luis obispo, lots of > nice people in this country, tons of neat places I vow to see by air one > day, and tons of towns and communities that I would like to go back and > visit for a few weeks each. What a wonderful country we live in. I'm really > impressed with the quality of work done on my aircraft and can't wait to > check everything and start up where the previous owner left off. Please > understand that these are just my experiences, and should be taken as such, > let's hear what > other people's experiences were. Maybe it was just I got them on two bad > days .... I hope for our sake Warm Regards happy flying, Phil Cowley Series > 5 / Subaru EJ22 project - making engine noises :) currently contemplating > covering and engine install -----Original Message----- From: > owner-kitfox-list-server@matronics.com > [mailto:owner-kitfox-list-server@matronics.com] On Behalf Of Marc Arseneault > To: kitfox-list@matronics.com Subject: RE: Kitfox-List: Wing plan -- > Kitfox-List message posted by: "Marc Arseneault" > northernultralights@hotmail.com Skystar from what Ihave heardfrom a few > people is that they aren't responding tomany of therecustomers or potential > customers. Some of the parts that some of theseguys needwould bereally good > sales for them but I guess Skystar doesn't need sales to survive anymore. I > have tried to help Graeme but the plans I sent him are for the speedster > wing. Best Regards, Marc Arseneault Ontario Canada From: "Dee Young" henr > > > >