Today's Message Index:
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1. 05:19 AM - Re: Kudos to Lightspeed (Mark Reupert)
2. 05:44 AM - Re: Kudos to Lightspeed (vetdrem)
3. 02:02 PM - Re: Kudos to Lightspeed (wingman)
4. 02:07 PM - Re: Re: Kudos to Lightspeed (Bob Brennan)
5. 02:37 PM - Re: Re: Kudos to Lightspeed (Weiss Richard)
6. 06:44 PM - Re: cabin heater (eskflyer)
Message 1
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| Subject: | Re: Kudos to Lightspeed |
Lightspeed did the same for my 3G headset. Great company.
Mark
Kitfox 5
Hartford, Wisc
On Wed, Oct 29, 2008 at 9:11 PM, jeff puls <pulsair@mindspring.com> wrote:
> Went to the airport to fly my Fox. I have 2 Lightspeed 20XL noise
> canceling headsets. They are about five years old. I went to put one of
> my headsets on and it came apart in my hand (Adjustment band broke). I
> contacted the factory and sent them my headset. It cost me $17.00 to ship it
> with $400 insurance. This happened on Thursday. Got my headset back in four
> days like brand new. They repaired it and did a diagnostic. They shipped it
> UPS Orange. What service!!! Out $17.00, what a deal. Lightspeed in my
> opinion is a pretty good company, Jeff KTZR Classic IV
>
> *
>
> *
>
>
Message 2
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| Subject: | Re: Kudos to Lightspeed |
I had the same problem with my lightspeed headset. The vinyl peeled off, so I
removed it completely. WHAT A MISTAKE. The vinyl is what seals out most of the
noise, I guess, because they sounded terrible after I removed it.
A couple days later the band broke, and I called to see if I could buy the plastic
part that broke so I could install it myself, but they had to be sent in.
I told the lady on the phone about the ear piece foam, and she said that the band
repair would be covered under warranty, but I would have to pay for the foam.
I whined and cried enough that she agreed to have it done for nothing.
They stood behind their product (for me) but need to change these two areas. The
vinyl should not peel off the foam and need to be replaced every year.
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=211158#211158
Message 3
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| Subject: | Re: Kudos to Lightspeed |
I bought 2 new Lightspeed Zulu headsets.
And from the day they arrived about 4 months ago i have been mailing lightspeed
to try to get them to fix them.
With no luck so far.
Really bad customer service.
So No kudos on my behalf
--------
Kitfox IV 1200
Rotax 912 ULS
Rigging full lotus floats at the moment
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=211267#211267
Message 4
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| Subject: | Re: Kudos to Lightspeed |
Bad from new? What was wrong with them?
Bob Brennan - N717GB
1991 UK Model 2 ELSA Kitfox
Rotax 582 with 3 blade prop
Wrightsville Pa
-----Original Message-----
From: owner-kitfox-list-server@matronics.com
[mailto:owner-kitfox-list-server@matronics.com] On Behalf Of wingman
Sent: 30 October 2008 5:02 pm
Subject: Kitfox-List: Re: Kudos to Lightspeed
I bought 2 new Lightspeed Zulu headsets.
And from the day they arrived about 4 months ago i have been mailing
lightspeed to try to get them to fix them.
With no luck so far.
Really bad customer service.
So No kudos on my behalf
--------
Kitfox IV 1200
Rotax 912 ULS
Rigging full lotus floats at the moment
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=211267#211267
Message 5
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| Subject: | Re: Kudos to Lightspeed |
Feel free to add my name to the list of unhappy customers. I have a
pair of 20xl's that perform well, but the vinyl on the ear muffs is
flaking off. I called Lightspeed and they wanted to charge $20 per
pair for new muffs. The lady, who was very nice, also said they no
longer have all the parts to support the 20 xl's. So, in the future,
if they break, they may not be able to fix them. That's the part that
concerns me.
Rick Weiss
Series V Speedster, 912S Power, SkyStar S/N 1
MDKitfox@aol.comOn Oct 30, 2008, at 8:44 AM, vetdrem wrote:
>
> I had the same problem with my lightspeed headset. The vinyl peeled
> off, so I removed it completely. WHAT A MISTAKE. The vinyl is what
> seals out most of the noise, I guess, because they sounded terrible
> after I removed it.
>
> A couple days later the band broke, and I called to see if I could
> buy the plastic part that broke so I could install it myself, but
> they had to be sent in.
>
> I told the lady on the phone about the ear piece foam, and she said
> that the band repair would be covered under warranty, but I would
> have to pay for the foam. I whined and cried enough that she agreed
> to have it done for nothing.
>
> They stood behind their product (for me) but need to change these
> two areas. The vinyl should not peel off the foam and need to be
> replaced every year.
>
>
> Read this topic online here:
>
> http://forums.matronics.com/viewtopic.php?p=211158#211158
>
>
Rick Weiss
Series V Speedster, 912 Power, SkyStar S/N 1
MDKitfox@aol.com
Message 6
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| Subject: | Re: cabin heater |
what color pot scrubber should we use for this heater lol .
--------
FLY FUN FLY LOW FLY SLOW
John Perry
Kitfox 2 N718PD
582 cbox 2:62-1 IVO IFA
1220 Full Lotus
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=211311#211311
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