Lightning-List Digest Archive

Mon 01/26/09


Total Messages Posted: 5



Today's Message Index:
----------------------
 
     1. 05:08 AM - 1929 Ford Tri-Motor (GARY PENNINGTON)
     2. 09:24 AM - Re: 1929 Ford Tri-Motor (Larry Romig)
     3. 10:42 AM - Tru Trak DigiFlight II Auto Pilot (GARY PENNINGTON)
     4. 11:09 AM - Re: Tru Trak DigiFlight II Auto Pilot (Mefford, Walt)
     5. 11:38 AM - Re: Tru Trak DigiFlight II Auto Pilot (Mark Stauffer)
 
 
 


Message 1


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    Time: 05:08:39 AM PST US
    From: "GARY PENNINGTON" <pennington@q.com>
    Subject: 1929 Ford Tri-Motor
    Hello everyone. Yesterday, at Marana Regional Airport, a 1929 Ford Tri-Motor air transport flew in to land. The new owners purchased it at an auction in Phoenix on Saturday. Airline transportation has changed since 1929. Enjoy. Gary Pennington


    Message 2


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    Time: 09:24:28 AM PST US
    From: Larry Romig <peteromig@gmail.com>
    Subject: Re: 1929 Ford Tri-Motor
    Purchased at the Barret Jackson Auction for something over $1 million dollars. Larz GARY PENNINGTON wrote: > Hello everyone. > > Yesterday, at Marana Regional Airport, a 1929 Ford Tri-Motor air > transport flew in to land. The new owners purchased it at an auction > in Phoenix on Saturday. > > Airline transportation has changed since 1929. > > Enjoy. > > Gary Pennington > > ------------------------------------------------------------------------ > > > ------------------------------------------------------------------------ >


    Message 3


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    Time: 10:42:31 AM PST US
    From: "GARY PENNINGTON" <pennington@q.com>
    Subject: Tru Trak DigiFlight II Auto Pilot
    Hello again I'd like to provide everyone an update on the problems I've had with my Tru Trak Auto Pilot. This morning, I called Tru Trak and spoke with Lucas in their Tech Support area. I explained that the latest failure happened Saturday morning when the LCD display blanked out. His response was, "Yeah, we have had a lot of problems with those displays. We have been looking for another company to outsource to, but haven't had any luck." Then I said, "You're telling me that you know the units are bad and you sell them to your customers anyway"? Lucas said, "Well, if we didn't sell you the product we would go out of business and you wouldn't have any service"! With an attitude like that, they should go out of business! I ask Lucas where the units were made. China maybe? He said, "I don't have any idea. We don't build them, we just sell them. As far as I know, they are pieced out to various sources and then assembled somewhere else". What the hell has happened to businesses in this country? They don't give a rats ass about product quality or longevity and they care even less about the customer! Their only concern is profit. Our country is currently in a serious recession and I feel bad saying this, but, maybe it is a good thing. Maybe it will weed out companies like Tru Trak and we can begin again. Maybe the companies that survive will revert to old values from the 50's and 60's where quality and customer service is paramount. Thank you for allowing me to vent. Gary Pennington


    Message 4


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    Time: 11:09:00 AM PST US
    Subject: Tru Trak DigiFlight II Auto Pilot
    From: "Mefford, Walt" <walt.mefford@garmin.com>
    I have heard a lot of good about TruTrak. It is too bad that a single Tech Support person can change that perception. All of there management are listed on there site. See if you can contact one of them. Chances are they are nor aware of this attitude and would be very interested in hearing about it. http://www.trutrakflightsystems.com/aboutus.htm Walt M. N881WP ________________________________ From: owner-lightning-list-server@matronics.com [mailto:owner-lightning-list-server@matronics.com] On Behalf Of GARY PENNINGTON Sent: Monday, January 26, 2009 10:42 AM Subject: Lightning-List: Tru Trak DigiFlight II Auto Pilot Hello again I'd like to provide everyone an update on the problems I've had with my Tru Trak Auto Pilot. This morning, I called Tru Trak and spoke with Lucas in their Tech Support area. I explained that the latest failure happened Saturday morning when the LCD display blanked out. His response was, "Yeah, we have had a lot of problems with those displays. We have been looking for another company to outsource to, but haven't had any luck." Then I said, "You're telling me that you know the units are bad and you sell them to your customers anyway"? Lucas said, "Well, if we didn't sell you the product we would go out of business and you wouldn't have any service"! With an attitude like that, they should go out of business! I ask Lucas where the units were made. China maybe? He said, "I don't have any idea. We don't build them, we just sell them. As far as I know, they are pieced out to various sources and then assembled somewhere else". What the hell has happened to businesses in this country? They don't give a rats ass about product quality or longevity and they care even less about the customer! Their only concern is profit. Our country is currently in a serious recession and I feel bad saying this, but, maybe it is a good thing. Maybe it will weed out companies like Tru Trak and we can begin again. Maybe the companies that survive will revert to old values from the 50's and 60's where quality and customer service is paramount. Thank you for allowing me to vent. Gary Pennington ------------------------- This e-mail and any attachments may contain confidential material for the sole use of the intended recipient. If you are not the intended recipient, please be aware that any disclosure, copying, distribution or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please contact the sender and delete all copies. Thank you for your cooperation


    Message 5


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    Time: 11:38:25 AM PST US
    From: "Mark Stauffer" <mark@flylightning.net>
    Subject: Tru Trak DigiFlight II Auto Pilot
    Gary, Sorry to hear about your experience with Tru Trak. Try talking to Zach. In the past he's been very helpful to me. Also, please call them back and ask to speak to the owner. I'm sure he'd like to hear about your experience. We've had pretty good luck with Tru Trak in the past and I even bought one for my own project. Please let their management team know your concerns and give them a chance to make it right. Mark Mark Stauffer Production Manager Arion Aircraft 2842 Hwy 231 North Shelbyville, TN 37160 (931) 680-1781 -----Original Message----- From: owner-lightning-list-server@matronics.com [mailto:owner-lightning-list-server@matronics.com]On Behalf Of GARY PENNINGTON Sent: Monday, January 26, 2009 12:42 PM To: lightning-list Subject: Lightning-List: Tru Trak DigiFlight II Auto Pilot Hello again I'd like to provide everyone an update on the problems I've had with my Tru Trak Auto Pilot. This morning, I called Tru Trak and spoke with Lucas in their Tech Support area. I explained that the latest failure happened Saturday morning when the LCD display blanked out. His response was, "Yeah, we have had a lot of problems with those displays. We have been looking for another company to outsource to, but haven't had any luck." Then I said, "You're telling me that you know the units are bad and you sell them to your customers anyway"? Lucas said, "Well, if we didn't sell you the product we would go out of business and you wouldn't have any service"! With an attitude like that, they should go out of business! I ask Lucas where the units were made. China maybe? He said, "I don't have any idea. We don't build them, we just sell them. As far as I know, they are pieced out to various sources and then assembled somewhere else". What the hell has happened to businesses in this country? They don't give a rats ass about product quality or longevity and they care even less about the customer! Their only concern is profit. Our country is currently in a serious recession and I feel bad saying this, but, maybe it is a good thing. Maybe it will weed out companies like Tru Trak and we can begin again. Maybe the companies that survive will revert to old values from the 50's and 60's where quality and customer service is paramount. Thank you for allowing me to vent. Gary Pennington




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