Lom-List Digest Archive

Fri 12/26/03


Total Messages Posted: 2



Today's Message Index:
----------------------
 
     1. 12:40 PM - Matronics Internet Connection Repaired!!  (Matt Dralle)
     2. 01:49 PM - Re: LOM concerns (Rudy Kniese)
 
 
 


Message 1


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    Time: 12:40:01 PM PST US
    From: Matt Dralle <dralle@matronics.com>
    Subject: Matronics Internet Connection Repaired!!
    --> Lom-List message posted by: Matt Dralle <dralle@matronics.com> Dear Listers, The phone company was out here bright and early this morning and repaired the wires and the T1 connection is back up and rock solid! Again my apologies for any inconvenience the disruption may have caused. Best regards, Matt Dralle Matronics Email List Admin. Matt G Dralle | Matronics | PO Box 347 | Livermore | CA | 94551 925-606-1001 V | 925-606-6281 F | dralle@matronics.com Email http://www.matronics.com/ WWW | Featuring Products For Aircraft do not archive


    Message 2


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    Time: 01:49:02 PM PST US
    From: "Rudy Kniese" <crkaviator@earthlink.net>
    Subject: Re: LOM concerns
    --> Lom-List message posted by: "Rudy Kniese" <crkaviator@earthlink.net> Hello everyone, Rudy Kniese here, not sure if I am doing this right, but wanted to piggy back on Jim's note. If you are an owner of a LOM engine and have been "lucky" enough not to have any mechanical issues or parts issues you are blessed. Be sure that if you haven't experienced the poor customer service that LOM attempts to offer be sure you will at some time, and be prepared to be grounded for months at a time! It is imperative that we all take advantage at this time, since we have the ear of someone, Charlie Becker, at EAA that may be able to act as an advocate on our behalf. If we ever can expect to run these engines with the least bit of confidence, we must get LOM to service their product!! Please , please take an opportunity and contact Charlie and let him know if you have experience's of poor service like Jim and I have had. It takes more than a couple of complainants to make a just case! I also have attached my letter to Charlie describing my recent events over the past six months regarding a leaky propeller, one that has been leaking for 2 years! Unfortunately my personal experience with this product has been one that I would not wish on anybody, and I have bastardized my Glastar with this product. At the least I hope to stop anyone else from making the same mistake. Regards to all and Happy Holidays, C. Rudy Kniese ----- Original Message ----- From: <Jeayers1@aol.com> Subject: Lom-List: LOM concerns > --> Lom-List message posted by: Jeayers1@aol.com > > Hi All, > > I sent the following to Charlie Becker at EAA. If you have any concerns > about LOM, you might send something to him, also. > > cbecker@eaa.org > > Hopefully he will be able to find a way to communicate with LOM. > > Jim Ayers > > > 22 December 2003 > > From: > James E. Ayers > EAA # 82685 > EAA Tech Counselor and Flight Advisor > > To: > Charlie Becker > > Subject: LOM engine support? > > Good Morning Mr. Becker, > > I am concerned about the availability of maintenance and repair parts for my > LOM engine. > I purchased my engine directly from the LOM factory. I placed a > maintenance/spare parts order on 30 November 2003 for more than $500 USD per the LOM > factory representatives, Frantisek Tizek, request. > I added part numbers to the description on two items and added two items on 8 > December 2003. > > I addressed this to Frantisek Tizek by Email. I also asked Milos Paclt > (technical support) and the director of Aviation technique division, Mr. ing. Milan > Hrdina, for their assistance with this order. > > I have tried to locate these parts from Moravia, Nick Carter, Joe Krybus and > Rick Schneider. All previous LOM distributors. (Rick Schneider had signed > his agreement with LOM at Oshkosh this year.) > > I have also contacted friends in Germany who provided contacts in Czech > Republic in an attempt to locate these parts. > > I have been in contact with LOM for eight years. I went to their factory > engine class at Prague, Czech Republic, in November 2002. My impression of the > LOM company is that it sells engines so the three factory mechanics can travel > worldwide to repair them at their convenience. Every effort is made to NOT > provide maintenance parts, or proper maintenance documentation. > > The LOM Company has just been merged with two other companies. My concern is > that this maintenance support parts and documentation situation is only going > to get worse. > > Can you please find some avenue of communication with LOM engine manufacturer > to express my concern about being able to operate my LOM engine in the > future? And to be able to SAFELY operate the engine now. > > Sincerely, > Jim Ayers > >




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