Today's Message Index:
----------------------
1. 05:41 AM - Re: Re: still waiting on Bluemountain (Bob Collins)
2. 06:20 AM - Re: still waiting on Bluemountain (N395V)
3. 06:38 AM - Re: Re: still waiting on Bluemountain (Brian Meyette)
4. 07:24 AM - Re: Re: still waiting on Bluemountain (Sam Buchanan)
5. 07:27 AM - Re: still waiting on Bluemountain (Lloyd, Daniel R.)
6. 08:01 AM - Re: still waiting on Bluemountain (N395V)
7. 08:07 AM - Looking for Engine Primer (Don Duke)
8. 11:07 AM - Re: Looking for Engine Primer (Tim Bryan)
9. 11:59 AM - Re: Looking for Engine Primer (Bob J.)
10. 01:26 PM - Re: Looking for Engine Primer (Jim Sears)
11. 03:32 PM - Re: RV-4 First flight (Charles Rowbotham)
12. 04:18 PM - Re: Looking for Engine Primer (Tim Bryan)
13. 04:21 PM - Re: Looking for Engine Primer (Tom & Cathy Ervin)
14. 04:55 PM - FS: RV 6/8 Emp Construction video - WANTED: RV-9 Emp Video (Brandon Rigio)
15. 05:33 PM - Hartzell Blended Airfoil Prop (JOHN HENLEY)
16. 06:11 PM - Re: Hartzell Blended Airfoil Prop (Dan Checkoway)
17. 06:55 PM - Re: Looking for Engine Primer (Sherman Butler)
18. 07:26 PM - Re: Looking for Engine Primer (Charlie England)
19. 08:35 PM - Re: still waiting on Bluemountain (Steven DiNieri)
20. 08:50 PM - Re: Looking for Engine Primer (Bob J.)
21. 09:07 PM - Re: still waiting on Bluemountain (William Gill)
Message 1
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| Subject: | Re: still waiting on Bluemountain |
//If your only goals are fast delivery and out of the box plug and play then
BMA is not for you.
That's certianly not *my* only goal, especially since mine is a
pay-as-you-go project and I'm nowhere near the pay stage on this particular
part of the project. But my first goal is to deal with a company that
doesn't b.s. you and lie to you. I'm not saying that's what BMA does. But I
*am* trying to figure out why, more than -- anecdotally speaking -- any
other company, the message that started this thread appears quite so often.
Most of the time, it appears to be first-person information.
I'm certainly glad to hear the units work as expected because my first
thought is if a company can't provide decent customer service and straight
answers, what *else* can't they provide.
So thanks for sharing the particulars of the product itself, I'd like to
hear more about people's experiences once they got the product, although to
be perfectly honest, it's highly, highly unlikely I'll do any business with
a company that has such a poor -- again, anecdotally speaking -- reputation
as this one appears to have.
Besides, I'm starting to like the retro look of steam gauges. (g)
Do not archive
Bob
Message 2
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| Subject: | Re: still waiting on Bluemountain |
> But I
> *am* trying to figure out why, more than -- anecdotally speaking -- any
> other company, the message that started this thread appears quite so often.
>
It appears so often because they absolutely and unequivocally blew the start up
and launch of a new product line. Promised way too much too soon. This was aggravated
by the fact that instead of backing up and taking a look at what it would
take to fix the problem they kept wishing and hoping that tomorrow would
bring the cure.
Their entire problem could have been avoided if early on they would have fessed
up to major problems, offered refunds to everyone who had made a deposit and
made the statement "we are 8 months from delivery"
But they didn't, and now suffer from the bad pR of those who were delayed by this,
and those who were shopping at the time and watched the whole debacle unfold
much of it on their own chatlist.
A second reason is their early models were highly configurable by the builder and
configuration was far too complex for many of the builders to deal with.They
required a great deal of time to install, calibrate, and debug wheras the competition
was out of the box, plug it in and go. This is what the generation
4 product was intended to do. Unfortunately as noted the launch of the product
was a total disaster.
I do however believe most of that is behind them.
The retro look of steam guages isn't all bad for other reasons also. I think it
was ironflight who had a great post on VAF today about backup to glass panels.
I wouldn't let the unknown put you off on glass panels completely. At first I had
trouble getting used to them and thought I had a huge mistake, but now when
I fly a plane without one I really miss the glass. No matter whos system you
install once you get used to it you arwe gonna love it.
--------
Milt
2003 F1 Rocket
2006 Radial Rocket
Some people live an entire lifetime and wonder if they have made a difference to
the world, but the Marines dont have that problem. - Ronald Reagan
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=101860#101860
Message 3
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| Subject: | Re: still waiting on Bluemountain |
Do you use the BMA autopilot? What do you think of it?
brian
-----Original Message-----
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com]On Behalf Of N395V
Sent: Monday, March 19, 2007 7:34 PM
Subject: RV-List: Re: still waiting on Bluemountain
I will admit up front I am an unabashed BMA fan and happy owner of 4 BMA
EFis's and 2 autopilots.
With one exception my experience with BMA has been pleasant and rewarding.
I have over 600 hrs flying behind BMA, much of it IFR.
The bottom line is the BMA units do what I want them to at a great price.
The Launch of their Gen 4 products was bungled, egeregious, and inexcusable.
Delivery was 8 months after I expected it.
The units are now installed and doing everything I ask them to. There are
some bugs and they do not do everything they are advertised to do but these
bugs are trapidly dissappearing.
I think rather than hearsay you should spend your EFIS dollars on a unit
that fits your budget and does those things you think essential.
If your only goals are fast delivery and out of the box plug and play then
BMA is not for you.
I know many happy Dynon, BMA, and Grand Rapids owners. The common theme is
the units do what they expect them to.
I also know some unhappy owners of most manufacturers. The common theme is
the units do not do what they need to fulfill their flying requirements.
Before you buy any unit talk to, and if possible fly with an owner of that
unit.
Before you listen to any advice about one company or another ask the giver
of opinion if they own one or have flown behind one and if so how much time
do they have using or installing them.
If their answer starts with "well I know sombody, or I heard that, or I
read" then you need to seriously discount their opinion.
Bottom line is they are all good units, the question you need answered is
will they do what I want done at a price I can afford.
This is a big decision that you will have to live with the entire time you
own your plane. If you are unhappy with your avionics you will be unhappy
with your airplane. Decide based on fact and need, not rumor and innuendo.
--------
Milt
2003 F1 Rocket
2006 Radial Rocket
Some people live an entire lifetime and wonder if they have made a
difference to the world, but the Marines don(tm)t have that problem. -
Ronald Reagan
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=101768#101768
--
11:49 AM
--
8:07 AM
Message 4
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| Subject: | Re: still waiting on Bluemountain |
N395V wrote:
>
>
>> But I *am* trying to figure out why, more than -- anecdotally
>> speaking -- any other company, the message that started this thread
>> appears quite so often.
>>
>
>
> It appears so often because they absolutely and unequivocally blew
> the start up and launch of a new product line. Promised way too much
> too soon. This was aggravated by the fact that instead of backing up
> and taking a look at what it would take to fix the problem they kept
> wishing and hoping that tomorrow would bring the cure.
<snip>
This business ethic has been in place since January 2002. I ordered an
EFIS/Lite after being told the units were on the shelf ready to ship
(their website stated the same). Turns out the code for the device had
not even been written yet. Seven months later I finally received product
(was supposedly production unit but it turns out I was the alpha
tester!? How would you feel if you were sold an EFIS that had never been
flown in a plane!!) and after going through three units that were
totally inop I cut all ties with BMA.
I am really hesitant to post this type of info but this vendor has an
established track record of promising far more than can be delivered in
the promised time frame. It is unfortunate because the potential of the
product deserves much better business standards.
Sam Buchanan
Message 5
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| Subject: | still waiting on Bluemountain |
I am speaking from direct experience. Before the price change at BMA,
they stated if you paid in full they would honor the original lower
price. I thought this was good, and started asking them question about
the system and the reliability/ functionality of certain things that
several other builders had reported as issues. When I kept pressing for
answers before I sent in the money, Greg and the rest of the customer
service people I was talking to got very rude and belligerent with me.
Basically they started treating me like I had no clue, and why would I
be asking how things were handled in the programming/ backend, like they
were trying to hide something. Here I was trying to find out how
something worked before I sent them a significant portion of money, like
around $10-14k, and I just wanted a better feel that they had worked
through the problems that were widely reported. Instead of reassuring
me, they drove me away. I ended up going a different route through Stein
at SteinAir. I would highly recommend them.
BMA, in my opinion is focused on the money which is ok in the business
world, and in putting out a product way to early, IE before it is ready
for prime time, and having their customers troubleshoot it for them.
Then treating perspective customers belligerently when they ask about
problems, just does not equal confidence in my book.
This is my opinion, based on direct dealings with BMA.
Dan Lloyd
N289DT
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Steven DiNieri
Sent: Monday, March 19, 2007 11:14 PM
Subject: RE: RV-List: still waiting on Bluemountain
Dan, I'm na=EFve, but do I suspect sarcasm??? Seriously, I've been
looking at the g4 sport and would love to hear any real experience you
may have had.
Thanks
Steve DiNieri
Iflyrv10.com
40205
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Lloyd, Daniel
R.
Sent: Monday, March 19, 2007 2:26 PM
Subject: RE: RV-List: still waiting on Bluemountain
That would be true if it was good, but when you wait forever for
something, and then it is questionable whether you will get it in a
working condition or not, is not good customer service.
Just my .02
Dan Lloyd
N289DT
Do not archive
Message 6
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| Subject: | Re: still waiting on Bluemountain |
bmeyette wrote:
> Do you use the BMA autopilot? What do you think of it?
> brian
Yep,
I like it for my purposes it holds altitude well and follows a course.
I use it for when I am looking at charts or otherwise occupied with a task in the
cockpit.
It is low end and inexpensive (relatively) it does not interact with the trim system
so you have to put the plane where you want it ,trim then engage.
It is too aggressive when intercepting radials localizers etc and usually overshoots
and then starts chasing the needle.
I would not recommend it for IFR and coupled approaches.
It responds well to the BMA output but there are mixed reports about getting it
to accept external nav signals esp the Garmin 430/530.
--------
Milt
2003 F1 Rocket
2006 Radial Rocket
Some people live an entire lifetime and wonder if they have made a difference to
the world, but the Marines dont have that problem. - Ronald Reagan
Read this topic online here:
http://forums.matronics.com/viewtopic.php?p=101890#101890
Message 7
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| Subject: | Looking for Engine Primer |
Looking for engine primer - Kohler, or Essex 'push-pull' type for use on
carbureted O-360.
Thanks!
Don Duke
swift@fuse.net
Hm: 513.321.4745
Message 8
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| Subject: | Looking for Engine Primer |
Why not use the electric setup that Van's sells? I love it. I put a push
button on my panel; master on, boost on, push button for 1..2..3. start
engine. Perfect.
Just a thought
Tim
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Don Duke
Sent: Tuesday, March 20, 2007 10:06 AM
Subject: RV-List: Looking for Engine Primer
Looking for engine primer - Kohler, or Essex 'push-pull' type for use on
carbureted O-360.
Thanks!
Don Duke
swift@fuse.net
Hm: 513.321.4745
Message 9
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| Subject: | Re: Looking for Engine Primer |
I've started many times in the cold in my RV-6 and never have used the
primer. Two shots of the throttle while the engine is cranking does the
trick every time. If I were doing it over I wouldn't put a primer system
in.
Regards,
Bob Japundza
RV-6 flying F1 under const.
Message 10
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| Subject: | Re: Looking for Engine Primer |
>>Why not use the electric setup that Van's sells? I love it. I put a push
>>button on my panel; master on, boost on, push button for 1..2..3. start
>>engine. Perfect.<<
I have that set up, except that I used a momentary toggle switch for
triggering the primer valve. I installed a T fitting downline from the
boost pump that's located on the firewall. Yeah, I chose to not install the
pump inside the cabin. One exit from the T goes to the primer valve. The
other goes to the mechanical pump. I' ve been using that setup since 1999,
installed it on a friend's RV-9A, and plan on doing the same thing for my
RV-7A, if I ever get that far. :-)
Jim Sears in KY
RV-6A N198JS (Scooter)
Message 11
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| Subject: | RV-4 First flight |
Jerry,
CONGRATULATIONS and WELL DONE !!
Chuck & Dave Rowbotham
RV-8A
>From: "Jerry Isler" <jlisler@alltel.net>
>To: <rv-list@matronics.com>
>Subject: RV-List: RV-4 First flight
>Date: Mon, 12 Mar 2007 23:12:48 -0400
>
>After 12 years of on and off construction, RV-4 N455J is officially a
>flyable airplane.
>
>Jerry Isler
>Donalsonville, GA
>RV-4 N455J - Flying
_________________________________________________________________
i'm making a difference.Make every IM count for the cause of your choice.
Join Now.
Message 12
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| Subject: | Looking for Engine Primer |
I don't know about yours or all carbs, but I started one on fire this way.
The updraft carb allowed the fuel to run out when it didn't start right off.
Then when it did, it lit the fuel. You never saw two adults scramble out of
an airplane so fast.
Do Not Archive
Tim
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Bob J.
Sent: Tuesday, March 20, 2007 12:58 PM
Subject: Re: RV-List: Looking for Engine Primer
I've started many times in the cold in my RV-6 and never have used the
primer. Two shots of the throttle while the engine is cranking does the
trick every time. If I were doing it over I wouldn't put a primer system
in.
Regards,
Bob Japundza
RV-6 flying F1 under const.
Message 13
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| Subject: | Re: Looking for Engine Primer |
Bob, I put an electric primer in that primes all 4 cylinders and agree
with you. I have never needed it in sunny tropical Ohio!! Waste of time
and money!!!!!!
Tom in Ohio-RV6-A
----- Original Message -----
From: Bob J.
To: rv-list@matronics.com
Sent: Tuesday, March 20, 2007 2:57 PM
Subject: Re: RV-List: Looking for Engine Primer
I've started many times in the cold in my RV-6 and never have used the
primer. Two shots of the throttle while the engine is cranking does the
trick every time. If I were doing it over I wouldn't put a primer
system in.
Regards,
Bob Japundza
RV-6 flying F1 under const.
Message 14
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| Subject: | FS: RV 6/8 Emp Construction video - WANTED: RV-9 Emp Video |
I have the Orndorff RV-6/8 Empennage videos which I have transferred to
a single DVD as well. It is a very nice job with menus, scene
selection, a case and label. The videos and the DVD go together for
$20.
I am looking for the -9 Empennage construction video, if anyone is done
with theirs and doesn't mind selling that would be great!
Thanks,
Brandon.
B_rigio@hotmail.com
Message 15
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| Subject: | Hartzell Blended Airfoil Prop |
I am interested in feedback from readers that have converted from the old
style (C2YK-FB/F7666) to the Blended airfoil prop. I would like to know if
it reduced vibrations. This will help me decide or upgrade or not.
John Henley, RV7, IO-360, 500 hours
_________________________________________________________________
i'm making a difference.Make every IM count for the cause of your choice.
Join Now.
Message 16
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| Subject: | Re: Hartzell Blended Airfoil Prop |
John,
Have you had your prop dynamically balanced? I have the same prop as you on
my IO-360-A1B6 and it runs very smooth by my standards. I had it
dynamically balanced to 0.01 IPS early on and it has been great ever since.
Something else to consider is that "vibration" could be a result of any
number of factors -- not just the propeller. Injection imbalance, some part
of the engine (i.e. airbox inlet, alternator pulley, etc.) contacting the
cowling, ignition, etc.
do not archive
)_( Dan
RV-7 N714D (1230 hours)
www.rvproject.com / www.weathermeister.com / www.weighmyplane.com
----- Original Message -----
From: "JOHN HENLEY" <rv7plt@hotmail.com>
Sent: Tuesday, March 20, 2007 5:31 PM
Subject: RV-List: Hartzell Blended Airfoil Prop
>
> I am interested in feedback from readers that have converted from the old
> style (C2YK-FB/F7666) to the Blended airfoil prop. I would like to know if
> it reduced vibrations. This will help me decide or upgrade or not.
>
> John Henley, RV7, IO-360, 500 hours
>
> _________________________________________________________________
> i'm making a difference. Make every IM count for the cause of your choice.
> Join Now.
>
>
>
Message 17
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| Subject: | Looking for Engine Primer |
I agree with the fire hazard. However, this can be mininmized by only pumping
with care once the engine is cranking. The prinmer goes directly into the cylinder,
rather than the induction system.
Tim Bryan <n616tb@btsapps.com> wrote: v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape
{behavior:url(#default#VML);} I dont know about yours or all
carbs, but I started one on fire this way. The updraft carb allowed the fuel
to run out when it didnt start right off. Then when it did, it lit the fuel.
You never saw two adults scramble out of an airplane so fast.
Do Not Archive
Tim
---------------------------------
From: owner-rv-list-server@matronics.com [mailto:owner-rv-list-server@matronics.com] On Behalf Of Bob J.
Sent: Tuesday, March 20, 2007 12:58 PM
Subject: Re: RV-List: Looking for Engine Primer
I've started many times in the cold in my RV-6 and never have used the primer.
Two shots of the throttle while the engine is cranking does the trick every
time. If I were doing it over I wouldn't put a primer system in.
Regards,
Bob Japundza
RV-6 flying F1 under const.
Sherman Butler
RV-7a Wings
Idaho Falls
---------------------------------
Don't pick lemons.
See all the new 2007 cars at Yahoo! Autos.
Message 18
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| Subject: | Re: Looking for Engine Primer |
Actually, it goes into the intake port. The fuel will still run out of
the carb; it just takes a little longer.
Charlie
Sherman Butler wrote:
> I agree with the fire hazard. However, this can be mininmized by only
> pumping with care once the engine is cranking. The prinmer goes
> directly into the cylinder, rather than the induction system.
>
> */Tim Bryan <n616tb@btsapps.com>/* wrote:
>
> I dont know about yours or all carbs, but I started one on fire
> this way. The updraft carb allowed the fuel to run out when it
> didnt start right off. Then when it did, it lit the fuel. You
> never saw two adults scramble out of an airplane so fast.
>
> Do Not Archive
> Tim
>
> ------------------------------------------------------------------------
> *From:* owner-rv-list-server@matronics.com
> [mailto:owner-rv-list-server@matronics.com] *On Behalf Of *Bob J.
> *Sent:* Tuesday, March 20, 2007 12:58 PM
> *To:* rv-list@matronics.com
> *Subject:* Re: RV-List: Looking for Engine Primer
>
> I've started many times in the cold in my RV-6 and never have used
> the primer. Two shots of the throttle while the engine is cranking
> does the trick every time. If I were doing it over I wouldn't put a
> primer system in.
>
> Regards,
> Bob Japundza
> RV-6 flying F1 under const.
>
> * *
>
> * *
>
>
>
> Sherman Butler
> RV-7a Wings
> Idaho Falls
>
> ------------------------------------------------------------------------
> Don't pick lemons.
> See all the new 2007 cars
> <http://autos.yahoo.com/new_cars.html;_ylc=X3oDMTE0OGRsc3F2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3Y2Fycw-->
> at Yahoo! Autos.
> <http://autos.yahoo.com/new_cars.html;_ylc=X3oDMTE0OGRsc3F2BF9TAzk3MTA3MDc2BHNlYwNtYWlsdGFncwRzbGsDbmV3Y2Fycw-->
>
>
> *
>
>
> *
>
>
> ------------------------------------------------------------------------
>
Message 19
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| Subject: | still waiting on Bluemountain |
Thanks, paul, dan, sam for sharing your experience. It would seem they
have
established somewhat of a reputation=85 I am somewhat of an optimist and
believe the market will drive change. Hopefully for the better.
On another note, can you guys help me compile a list of any efis that
offers
synthetic vision. I gotta have it and the two major players seem to be
surrounded by some sort of controversy.
Thanks
Steven DiNieri
402005
Iflyrv10.com
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Lloyd, Daniel
R.
Sent: Tuesday, March 20, 2007 10:24 AM
Subject: RE: RV-List: still waiting on Bluemountain
I am speaking from direct experience. Before the price change at BMA,
they
stated if you paid in full they would honor the original lower price. I
thought this was good, and started asking them question about the system
and
the reliability/ functionality of certain things that several other
builders
had reported as issues. When I kept pressing for answers before I sent
in
the money, Greg and the rest of the customer service people I was
talking to
got very rude and belligerent with me.
Basically they started treating me like I had no clue, and why would I
be
asking how things were handled in the programming/ backend, like they
were
trying to hide something. Here I was trying to find out how something
worked
before I sent them a significant portion of money, like around $10-14k,
and
I just wanted a better feel that they had worked through the problems
that
were widely reported. Instead of reassuring me, they drove me away. I
ended
up going a different route through Stein at SteinAir. I would highly
recommend them.
BMA, in my opinion is focused on the money which is ok in the business
world, and in putting out a product way to early, IE before it is ready
for
prime time, and having their customers troubleshoot it for them. Then
treating perspective customers belligerently when they ask about
problems,
just does not equal confidence in my book.
This is my opinion, based on direct dealings with BMA.
Dan Lloyd
N289DT
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Steven DiNieri
Sent: Monday, March 19, 2007 11:14 PM
Subject: RE: RV-List: still waiting on Bluemountain
Dan, I=92m na=EFve, but do I suspect sarcasm??? Seriously, I=92ve been
looking at
the g4 sport and would love to hear any real experience you may have
had.
Thanks
Steve DiNieri
Iflyrv10.com
40205
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Lloyd, Daniel
R.
Sent: Monday, March 19, 2007 2:26 PM
Subject: RE: RV-List: still waiting on Bluemountain
That would be true if it was good, but when you wait forever for
something,
and then it is questionable whether you will get it in a working
condition
or not, is not good customer service.
Just my .02
Dan Lloyd
N289DT
Do not archive
href="http://www.matronics.com/Navigator?RV-List">http://www.matronics.
com/N
avigator?RV-List
href="http://forums.matronics.com">http://forums.matronics.com
Message 20
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| Subject: | Re: Looking for Engine Primer |
You have to do it *AFTER* you start cranking and you make it through the
first compression stroke. If you pump the throttle before cranking then
fuel will run out the bottom of the carb.
Regards,
Bob Japundza
RV-6 flying F1 under const.
On 3/20/07, Tim Bryan <n616tb@btsapps.com> wrote:
>
> I don't know about yours or all carbs, but I started one on fire this
> way. The updraft carb allowed the fuel to run out when it didn't start
> right off. Then when it did, it lit the fuel. You never saw two adults
> scramble out of an airplane so fast.
>
>
> Do Not Archive
>
> Tim
>
>
> ------------------------------
>
> *From:* owner-rv-list-server@matronics.com [mailto:
> owner-rv-list-server@matronics.com] *On Behalf Of *Bob J.
> *Sent:* Tuesday, March 20, 2007 12:58 PM
> *To:* rv-list@matronics.com
> *Subject:* Re: RV-List: Looking for Engine Primer
>
>
> I've started many times in the cold in my RV-6 and never have used the
> primer. Two shots of the throttle while the engine is cranking does the
> trick every time. If I were doing it over I wouldn't put a primer system
> in.
>
> Regards,
> Bob Japundza
> RV-6 flying F1 under const.
>
> * *
>
> * *
>
> **
>
> **
>
> **
>
> **
>
> **
>
> **
>
> * *
>
> *
>
>
> *
>
>
Message 21
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| Subject: | still waiting on Bluemountain |
Chelton
-----Original Message-----
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Steven DiNieri
Sent: Tuesday, March 20, 2007 10:34 PM
Subject: RE: RV-List: still waiting on Bluemountain
Thanks, paul, dan, sam for sharing your experience. It would seem they
have established somewhat of a reputation=85 I am somewhat of an
optimist
and believe the market will drive change. Hopefully for the better.
On another note, can you guys help me compile a list of any efis that
offers synthetic vision. I gotta have it and the two major players seem
to be surrounded by some sort of controversy.
Thanks
Steven DiNieri
402005
Iflyrv10.com
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Lloyd, Daniel
R.
Sent: Tuesday, March 20, 2007 10:24 AM
Subject: RE: RV-List: still waiting on Bluemountain
I am speaking from direct experience. Before the price change at BMA,
they stated if you paid in full they would honor the original lower
price. I thought this was good, and started asking them question about
the system and the reliability/ functionality of certain things that
several other builders had reported as issues. When I kept pressing for
answers before I sent in the money, Greg and the rest of the customer
service people I was talking to got very rude and belligerent with me.
Basically they started treating me like I had no clue, and why would I
be asking how things were handled in the programming/ backend, like they
were trying to hide something. Here I was trying to find out how
something worked before I sent them a significant portion of money, like
around $10-14k, and I just wanted a better feel that they had worked
through the problems that were widely reported. Instead of reassuring
me, they drove me away. I ended up going a different route through Stein
at SteinAir. I would highly recommend them.
BMA, in my opinion is focused on the money which is ok in the business
world, and in putting out a product way to early, IE before it is ready
for prime time, and having their customers troubleshoot it for them.
Then treating perspective customers belligerently when they ask about
problems, just does not equal confidence in my book.
This is my opinion, based on direct dealings with BMA.
Dan Lloyd
N289DT
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Steven DiNieri
Sent: Monday, March 19, 2007 11:14 PM
Subject: RE: RV-List: still waiting on Bluemountain
Dan, I=92m na=EFve, but do I suspect sarcasm??? Seriously, I=92ve been
looking at the g4 sport and would love to hear any real experience you
may have had.
Thanks
Steve DiNieri
Iflyrv10.com
40205
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of Lloyd, Daniel
R.
Sent: Monday, March 19, 2007 2:26 PM
Subject: RE: RV-List: still waiting on Bluemountain
That would be true if it was good, but when you wait forever for
something, and then it is questionable whether you will get it in a
working condition or not, is not good customer service.
Just my .02
Dan Lloyd
N289DT
Do not archive
href="http://www.matronics.com/Navigator?RV-List">http://www.matronics.
c
om/Navigator?RV-List
href="http://forums.matronics.com">http://forums.matronics.com
http://www.matronics.com/Navigator?RV-List
http://forums.matronics.com
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