Today's Message Index:
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1. 09:23 AM - Re: Conduit Placement in QB RV7 Wings (Bill Schlatterer)
2. 03:22 PM - Re: Customer Service Report - Lightspeed Aviation (Paul Besing)
Message 1
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| Subject: | Conduit Placement in QB RV7 Wings |
Now that's pretty neat! Between the Vans Diagram on an earlier post and
this, I think I can get it done without any holes. Really like the joist
hanger idea, never saw that before and it's a lot easier than adel clamps.
Thanks a bunch, as usual, the list is just an amazing source of almost
instant information.
Thanks Bill S
_____
From: owner-rv-list-server@matronics.com
[mailto:owner-rv-list-server@matronics.com] On Behalf Of John Morgensen
Sent: Sunday, July 26, 2009 12:37 AM
Subject: Re: RV-List: Conduit Placement in QB RV7 Wings
Bill Schlatterer wrote:
Can't decide if this is a good thing to do or not. I need to run conduit in
my QB wings but there are no consistent tooling holes anywhere except where
Vans put the pitot holes and the one tooling hole above that. (actually
below if the wing is right side up).
It would be pretty easy to put a 3/4 hole in place of the pitot holes and in
the tooling holes above with a 3/4 step drill and a 4 foot extension but it
would get pretty close to the spar. Is there an edge distance issue with
this or does it even apply? Doing it anywhere else without the tooling
holes is problematic?
Any comments, suggestions, pictures appreciated. <<...>>
Bill S
RV7 only the wings left,..
This is what I did: CPVC? (lighter than regular PVC) and joist hangers from
Big R Ranch Supply.
John Morgensen
Message 2
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| Subject: | Re: Customer Service Report - Lightspeed Aviation |
2 Bose X headsets...one has about 1000 hours on it, throwing in and out of a cargo
plane, hot/cold wx, and never once...had to send for repair. Always hear
of lightspeeds customer service, but if you spend more up front, you will never
be without a headset. I know many people who love their lightspeed customer
service..because they use it all the time :-) Personally, I'd rather not have
something fail and never have to use the customer service, especially when
flying..
Paul Besing
________________________________
From: Michael W Stewart <mike.stewart@us.ibm.com>
Sent: Wednesday, July 22, 2009 7:43:07 AM
Subject: Re: RV-List: Customer Service Report - Lightspeed Aviation
The problem is, over 5 years and 2 headsets, Ive sent mine in 11, yes eleven, times.
Ive spent as much on shipping as I paid for em.
While they keep fixing em, they keep breaking.
Absolutely lousy construction on the 20-30g's. Junk.
Service good. Headsets junk.
2 pair of 30 3g's sitting on the shelf.
Mike
Bill Boyd ---07/22/2009 10:39:40 AM---They did the same for me when the stem broke
off one side of the mach one inside the custom ear mold
From:
Bill Boyd <sportav8r@gmail.com>
rv-list@matronics.com
07/22/2009 10:39 AM
Subject:
Re: RV-List: Customer Service Report - Lightspeed Aviation
Sent by:
owner-rv-list-server@matronics.com
________________________________
They did the same for me when the stem broke off one side of the mach one inside
the custom ear mold. This has happened twice and each time, a prompt replacement
with a refurb unit and all new accessories, case, tips, cables - no questions
asked. Fabulous service at no cost except one way shipping. They took
good care of me on my 15k and 20k ancient ANC headsets, too. Never a charge or
a question - just prompt repair of any issue.
I'm a longtime customer and can't wait to be a repeat offender with the Zulu series.
Bill B.
On Wed, Jul 22, 2009 at 8:04 AM, Bret Smith <smithhb@tds.net> wrote:
Rich,
I had the same experience with a repair of my 20-3G headsets. Excellent customer
service from an excellent company selling excellent products.
Bret Smith
RV-9A N16BL
Blue Ridge, GA
www.FlightInnovations.com
----- Original Message ----- From: "Richard Crosley" <rcrosley@adelphia.net>
Sent: Wednesday, July 22, 2009 1:01 AM
Subject: RV-List: Customer Service Report - Lightspeed Aviation
I want to relay my experience with Lightspeed Aviation customer service. About
three years ago, when I finished my RV8, I was in the market for headsets. My
wife didn't want one that went over her head and messed up her hair so we got
a Lightspeed Mach1. Worked great and she loved it. On our last breakfast run
she dropped the Mach1 on the floor of the airplane, when she picked it up it
got caught on something and pulled the mic off the boom. I could not find my
receipt or any paperwork on the headset. So I got Lightspeeds phone number off
the web site and called their customer service. I told her we broke it and
needed it fixed, she was very nice and gave me a hardware return number and took
my info. They also sent an email with the same info. I mailed the Mach1 off
and got another email when they received it. Expecting a call with the cost
to repair it, I was surprised to get another email saying it was in the mail
back to me and a tracking
number. I week to the day I received, not a repaired headset but, a new one in
a new case at NO charge. I have nothing to do with the Lightspeed folks but
I was so impressed with there product and their customer service that I thought
somebody should know.
Rich Crosley
RV8 - N948RC - L00
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