---------------------------------------------------------- RV-List Digest Archive --- Total Messages Posted Sun 07/26/09: 2 ---------------------------------------------------------- Today's Message Index: ---------------------- 1. 09:23 AM - Re: Conduit Placement in QB RV7 Wings (Bill Schlatterer) 2. 03:22 PM - Re: Customer Service Report - Lightspeed Aviation (Paul Besing) ________________________________ Message 1 _____________________________________ Time: 09:23:58 AM PST US From: "Bill Schlatterer" Subject: RE: RV-List: Conduit Placement in QB RV7 Wings Now that's pretty neat! Between the Vans Diagram on an earlier post and this, I think I can get it done without any holes. Really like the joist hanger idea, never saw that before and it's a lot easier than adel clamps. Thanks a bunch, as usual, the list is just an amazing source of almost instant information. Thanks Bill S _____ From: owner-rv-list-server@matronics.com [mailto:owner-rv-list-server@matronics.com] On Behalf Of John Morgensen Sent: Sunday, July 26, 2009 12:37 AM Subject: Re: RV-List: Conduit Placement in QB RV7 Wings Bill Schlatterer wrote: Can't decide if this is a good thing to do or not. I need to run conduit in my QB wings but there are no consistent tooling holes anywhere except where Vans put the pitot holes and the one tooling hole above that. (actually below if the wing is right side up). It would be pretty easy to put a 3/4 hole in place of the pitot holes and in the tooling holes above with a 3/4 step drill and a 4 foot extension but it would get pretty close to the spar. Is there an edge distance issue with this or does it even apply? Doing it anywhere else without the tooling holes is problematic? Any comments, suggestions, pictures appreciated. <<...>> Bill S RV7 only the wings left,.. This is what I did: CPVC? (lighter than regular PVC) and joist hangers from Big R Ranch Supply. John Morgensen ________________________________ Message 2 _____________________________________ Time: 03:22:03 PM PST US From: Paul Besing Subject: Re: RV-List: Customer Service Report - Lightspeed Aviation 2 Bose X headsets...one has about 1000 hours on it, throwing in and out of a cargo plane, hot/cold wx, and never once...had to send for repair. Always hear of lightspeeds customer service, but if you spend more up front, you will never be without a headset. I know many people who love their lightspeed customer service..because they use it all the time :-) Personally, I'd rather not have something fail and never have to use the customer service, especially when flying.. Paul Besing ________________________________ From: Michael W Stewart Sent: Wednesday, July 22, 2009 7:43:07 AM Subject: Re: RV-List: Customer Service Report - Lightspeed Aviation The problem is, over 5 years and 2 headsets, Ive sent mine in 11, yes eleven, times. Ive spent as much on shipping as I paid for em. While they keep fixing em, they keep breaking. Absolutely lousy construction on the 20-30g's. Junk. Service good. Headsets junk. 2 pair of 30 3g's sitting on the shelf. Mike Bill Boyd ---07/22/2009 10:39:40 AM---They did the same for me when the stem broke off one side of the mach one inside the custom ear mold From: Bill Boyd rv-list@matronics.com 07/22/2009 10:39 AM Subject: Re: RV-List: Customer Service Report - Lightspeed Aviation Sent by: owner-rv-list-server@matronics.com ________________________________ They did the same for me when the stem broke off one side of the mach one inside the custom ear mold. This has happened twice and each time, a prompt replacement with a refurb unit and all new accessories, case, tips, cables - no questions asked. Fabulous service at no cost except one way shipping. They took good care of me on my 15k and 20k ancient ANC headsets, too. Never a charge or a question - just prompt repair of any issue. I'm a longtime customer and can't wait to be a repeat offender with the Zulu series. Bill B. On Wed, Jul 22, 2009 at 8:04 AM, Bret Smith wrote: Rich, I had the same experience with a repair of my 20-3G headsets. Excellent customer service from an excellent company selling excellent products. Bret Smith RV-9A N16BL Blue Ridge, GA www.FlightInnovations.com ----- Original Message ----- From: "Richard Crosley" Sent: Wednesday, July 22, 2009 1:01 AM Subject: RV-List: Customer Service Report - Lightspeed Aviation I want to relay my experience with Lightspeed Aviation customer service. About three years ago, when I finished my RV8, I was in the market for headsets. My wife didn't want one that went over her head and messed up her hair so we got a Lightspeed Mach1. Worked great and she loved it. On our last breakfast run she dropped the Mach1 on the floor of the airplane, when she picked it up it got caught on something and pulled the mic off the boom. I could not find my receipt or any paperwork on the headset. So I got Lightspeeds phone number off the web site and called their customer service. I told her we broke it and needed it fixed, she was very nice and gave me a hardware return number and took my info. They also sent an email with the same info. I mailed the Mach1 off and got another email when they received it. Expecting a call with the cost to repair it, I was surprised to get another email saying it was in the mail back to me and a tracking number. I week to the day I received, not a repaired headset but, a new one in a new case at NO charge. I have nothing to do with the Lightspeed folks but I was so impressed with there product and their customer service that I thought somebody should know. Rich Crosley RV8 - N948RC - L00 ========== get="_blank">http://www.matronics.com/Navigator?RV-List ========== http://forums.matronics.com ========== le, List Admin. ="_blank">http://www.matronics.com/contribution ========== ==================================== ?RV-List">http://www.matronics.com/Navigator?RV-List ==================================== u>http://forums.matronics.com ==================================== ion">http://www.matronics.com/contribution ==================================== ------------------------------------------------------------------------------------- Other Matronics Email List Services ------------------------------------------------------------------------------------- Post A New Message rv-list@matronics.com UN/SUBSCRIBE http://www.matronics.com/subscription List FAQ http://www.matronics.com/FAQ/RV-List.htm Web Forum Interface To Lists http://forums.matronics.com Matronics List Wiki http://wiki.matronics.com Full Archive Search Engine http://www.matronics.com/search 7-Day List Browse http://www.matronics.com/browse/rv-list Browse Digests http://www.matronics.com/digest/rv-list Browse Other Lists http://www.matronics.com/browse Live Online Chat! http://www.matronics.com/chat Archive Downloading http://www.matronics.com/archives Photo Share http://www.matronics.com/photoshare Other Email Lists http://www.matronics.com/emaillists Contributions http://www.matronics.com/contribution ------------------------------------------------------------------------------------- These Email List Services are sponsored solely by Matronics and through the generous Contributions of its members.