Today's Message Index:
----------------------
 
     1. 11:13 AM - Reconsider Garmin Purchases (Matt Dralle)
     2. 12:16 PM - Re: Reconsider Garmin Purchases (Stein Bruch)
     3. 12:48 PM - Re: Reconsider Garmin Purchases (John Jessen)
     4. 01:26 PM - Re: Reconsider Garmin Purchases (Dean Pichon)
     5. 02:38 PM - Re: Reconsider Garmin Purchases (Matt Dralle)
     6. 03:00 PM - Re: Reconsider Garmin Purchases (Ace Pilot)
     7. 03:59 PM - Re: Re: Reconsider Garmin Purchases (HCRV6@comcast.net)
     8. 04:37 PM - Re: Avionics-List: Re: Reconsider Garmin Purchases (bigdog@bentwing.com)
     9. 04:45 PM - Re: Wag Aero springs was Reconsider Garmin Purchases (Charles Kuss)
    10. 06:23 PM - Re: Wag Aero springs was Reconsider Garmin Purchases (Linn Walters)
 
 
 
Message 1
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| Subject:  | Reconsider Garmin Purchases | 
      
      
      In the rebuild of my RV-8 recently, I managed to get a scratch in the lens of both
      the Garmin SL-30 and the Garmin GTX-327. No biggie, I thought, I'll just order
      up a replacement and stick them in, much like I did on the King KX-125 on
      the RV-6.
      
      I called up Pacific Coast Avionics today to order the parts and was told the following:
      Garmin will not sell the lens. Yup, you hear that right. My only option
      is to return both units to Garmin for a "factory repair" and the MINIMUM charge
      will be $535 for EACH unit! That is $1070 to replace two $4 pieces of plastic!
      That is simply outrageous! Frankly, criminal behavior.
      
      I will NOT be buying ANY future Garmin products. I refuse to do business with a
      company that treats their customers this way. Unacceptable.
      
      
      -
      Matt Dralle
      
      RV-8 #82880 N998RV "Ruby Vixen"
      http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log
      http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
      http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel
      Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      
      RV-6 #20916 N360EM "The Flyer"
      http://www.mattsrv6.com - Matt's RV-6 Revitalization Log
      Status: 300+ Hours - Full Flyer Mode!
      
      Matt's Livermore Airport Live ATC Stream!
      Check out the live ATC stream directly from my hangar at the Livermore
      Airport.  Includes both Tower and Ground transmissions.  Archives too!
      For entertainment purposes only.  http://klvk.matronics.com
      
      
Message 2
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  | 
      
      
| Subject:  | Reconsider Garmin Purchases | 
      
      
      This doesn't sound right. Sounds to me like someone just didn't want to deal
      with you (and it likely wasn't Garmin in this case).  I don't know what or
      how you handled yourself, but sometimes you'll get more with honey than with
      vinegar - or perhaps the person you spoke with perhaps was slightly
      mis-informed.
      
      To be blunt, the lenses should be readily available (at least they were last
      time we got some). I'm sorry they aren't a $4 piece of plexi (there is some
      fancy schmancy coatings on them and such), but the GTX lens is around $26
      and I think the SL lens around $65.
      
      My recommendation would be to calm down a bit, sit back and take a breath
      before indicting Garmin in their entirety based on a conversation with one
      person.
      
      Not defending anyone or indicting or flaming anyone, but your experience
      just sounds like we don't have the "whole story".....might I humbly suggest
      that before blasting this to every list you manage that you perhaps speak to
      someone else first (or maybe even Garmin directly)?
      
      Cheers,
      Stein
      
      
      -----Original Message-----
      From: owner-rv-list-server@matronics.com
      [mailto:owner-rv-list-server@matronics.com] On Behalf Of Matt Dralle
      Sent: Wednesday, June 17, 2015 1:11 PM
      Subject: RV-List: Reconsider Garmin Purchases
      
      
      In the rebuild of my RV-8 recently, I managed to get a scratch in the lens
      of both the Garmin SL-30 and the Garmin GTX-327. No biggie, I thought, I'll
      just order up a replacement and stick them in, much like I did on the King
      KX-125 on the RV-6.
      
      I called up Pacific Coast Avionics today to order the parts and was told the
      following: Garmin will not sell the lens. Yup, you hear that right. My only
      option is to return both units to Garmin for a "factory repair" and the
      MINIMUM charge will be $535 for EACH unit! That is $1070 to replace two $4
      pieces of plastic! That is simply outrageous! Frankly, criminal behavior.
      
      I will NOT be buying ANY future Garmin products. I refuse to do business
      with a company that treats their customers this way. Unacceptable.
      
      
      -
      Matt Dralle
      
      RV-8 #82880 N998RV "Ruby Vixen"
      http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log
      http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
      http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel
      Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      
      RV-6 #20916 N360EM "The Flyer"
      http://www.mattsrv6.com - Matt's RV-6 Revitalization Log
      Status: 300+ Hours - Full Flyer Mode!
      
      Matt's Livermore Airport Live ATC Stream!
      Check out the live ATC stream directly from my hangar at the Livermore
      Airport.  Includes both Tower and Ground transmissions.  Archives too!
      For entertainment purposes only.  http://klvk.matronics.com
      
      
Message 3
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  | 
      
      
| Subject:  | Re: Reconsider Garmin Purchases | 
      
      
      Yep.  I got the same message for a $0.50 part for my SL-30.  I just wanted the
      part.  It can be replaced without opening the unit.  Amazing arrogance.  
      
      
      > On Jun 17, 2015, at 11:10 AM, Matt Dralle <dralle@matronics.com> wrote:
      > 
      > 
      > In the rebuild of my RV-8 recently, I managed to get a scratch in the lens of
      both the Garmin SL-30 and the Garmin GTX-327. No biggie, I thought, I'll just
      order up a replacement and stick them in, much like I did on the King KX-125
      on the RV-6.
      > 
      > I called up Pacific Coast Avionics today to order the parts and was told the
      following: Garmin will not sell the lens. Yup, you hear that right. My only option
      is to return both units to Garmin for a "factory repair" and the MINIMUM
      charge will be $535 for EACH unit! That is $1070 to replace two $4 pieces of plastic!
      That is simply outrageous! Frankly, criminal behavior.
      > 
      > I will NOT be buying ANY future Garmin products. I refuse to do business with
      a company that treats their customers this way. Unacceptable.
      > 
      > 
      > 
      > -
      > Matt Dralle
      > 
      > RV-8 #82880 N998RV "Ruby Vixen"
      > http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log
      > http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
      > http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel
      > Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      > 
      > RV-6 #20916 N360EM "The Flyer"
      > http://www.mattsrv6.com - Matt's RV-6 Revitalization Log
      > Status: 300+ Hours - Full Flyer Mode!
      > 
      > Matt's Livermore Airport Live ATC Stream!
      > Check out the live ATC stream directly from my hangar at the Livermore
      > Airport.  Includes both Tower and Ground transmissions.  Archives too!
      > For entertainment purposes only.  http://klvk.matronics.com
      > 
      > 
      > 
      > 
      > 
      
      
Message 4
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  | 
      
      
| Subject:  | Reconsider Garmin Purchases | 
      
      A year ago=2C I replaced the lens on my SL-60.  Garmin sold it to me for $2
      0 or so.  In May=2C I learned that after June 30=2C they will no longer ser
      vice the SL-60 and a number of other SL products (-50=2C -60=2C -70).  I be
      grudgingly sent my (working) radio to Garmin and paid $550 for a flat rate 
      repair.  I hope this (expensive) step gives me a few more years before my r
      adio becomes worthless.  It is very frustrating that Garmin will no longer 
      work on it and no one else can.
      
      > Date: Wed=2C 17 Jun 2015 11:10:36 -0700
      > To: rv-list@matronics.com
      > From: dralle@matronics.com
      > Subject: RV-List: Reconsider Garmin Purchases
      > 
      > 
      > In the rebuild of my RV-8 recently=2C I managed to get a scratch in the l
      ens of both the Garmin SL-30 and the Garmin GTX-327. No biggie=2C I thought
      =2C I'll just order up a replacement and stick them in=2C much like I did o
      n the King KX-125 on the RV-6.
      > 
      > I called up Pacific Coast Avionics today to order the parts and was told 
      the following: Garmin will not sell the lens. Yup=2C you hear that right. M
      y only option is to return both units to Garmin for a "factory repair" and 
      the MINIMUM charge will be $535 for EACH unit! That is $1070 to replace two
       $4 pieces of plastic! That is simply outrageous! Frankly=2C criminal behav
      ior.
      > 
      > I will NOT be buying ANY future Garmin products. I refuse to do business 
      with a company that treats their customers this way. Unacceptable.
      > 
      > 
      > 
      > -
      > Matt Dralle
      > 
      > RV-8 #82880 N998RV "Ruby Vixen"
      > http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log
      > http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
      > http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel
      > Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      > 
      > RV-6 #20916 N360EM "The Flyer"
      > http://www.mattsrv6.com - Matt's RV-6 Revitalization Log
      > Status: 300+ Hours - Full Flyer Mode!
      > 
      > Matt's Livermore Airport Live ATC Stream!
      > Check out the live ATC stream directly from my hangar at the Livermore
      > Airport.  Includes both Tower and Ground transmissions.  Archives too!
      > For entertainment purposes only.  http://klvk.matronics.com
      > 
      > 
      ===========
      ===========
      ===========
      ===========
      > 
      > 
      > 
       		 	   		  
      
Message 5
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  | 
      
      
| Subject:  | Re: Reconsider Garmin Purchases | 
      
      
      Before making my original post, I had contacted two different Avionics shops and
      received the exact same story, so I didn't base my findings on a single vendor.
      I have subsequently contacted Garmin directly and was told that the parts
      are in fact orderable by dealers. But, when those same avionics dealers call the
      Garmin parts department they are told they are not allowed to order those parts.
      So, something is definitely not quite lining up here. I guess I apologize
      to the community for venting my frustration with this process, but this really
      shouldn't be this difficult. I will follow up with more information on this
      debacle as it hopefully progresses. 
      
      Btw, the lens part number for the SL-30 is 308-3201-42 and the lens for the GTX-327
      is 470-00034-00.
      
      Matt
      
      
      At 11:10 AM 6/17/2015 Wednesday, Matt Dralle wrote:
      >In the rebuild of my RV-8 recently, I managed to get a scratch in the lens of
      both the Garmin SL-30 and the Garmin GTX-327. No biggie, I thought, I'll just
      order up a replacement and stick them in, much like I did on the King KX-125 on
      the RV-6.
      >
      >I called up Pacific Coast Avionics today to order the parts and was told the following:
      Garmin will not sell the lens. Yup, you hear that right. My only option
      is to return both units to Garmin for a "factory repair" and the MINIMUM charge
      will be $535 for EACH unit! That is $1070 to replace two $4 pieces of plastic!
      That is simply outrageous! Frankly, criminal behavior.
      >
      >I will NOT be buying ANY future Garmin products. I refuse to do business with
      a company that treats their customers this way. Unacceptable.
      >
      >
      >-
      >Matt Dralle
      
      -
      Matt Dralle
      
      RV-8 #82880 N998RV "Ruby Vixen"
      http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log
      http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
      http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel
      Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      
      RV-6 #20916 N360EM "The Flyer"
      http://www.mattsrv6.com - Matt's RV-6 Revitalization Log
      Status: 300+ Hours - Full Flyer Mode!
      
      Matt's Livermore Airport Live ATC Stream!
      Check out the live ATC stream directly from my hangar at the Livermore
      Airport.  Includes both Tower and Ground transmissions.  Archives too!
      For entertainment purposes only.  http://klvk.matronics.com
      
      
Message 6
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  | 
      
      
| Subject:  | Re: Reconsider Garmin Purchases | 
      
      I'm kind of going through the same thing with Wag Aero here in 
      Wisconsin.  I need replacement landing gear springs, but all they sell 
      is a "kit" with the springs AND gear leg blanks.  I do NOT intend to 
      build a whole new landing gear...my legs are fine...just the srpings are 
      shot.  What a CROCK when a company will not sell replacement parts for 
      "complete assemblies" they sell.  Chaps my a$$ (ie, $300 just to get a 
      set of springs)...
      
      Ace
      
      On 6/17/2015 6:10 PM, Matt Dralle wrote:
      > -->  RV-List message posted by: Matt Dralle<dralle@matronics.com>
      >
      > In the rebuild of my RV-8 recently, I managed to get a scratch in the lens of
      both the Garmin SL-30 and the Garmin GTX-327. No biggie, I thought, I'll just
      order up a replacement and stick them in, much like I did on the King KX-125
      on the RV-6.
      >
      > I called up Pacific Coast Avionics today to order the parts and was told the
      following: Garmin will not sell the lens. Yup, you hear that right. My only option
      is to return both units to Garmin for a "factory repair" and the MINIMUM
      charge will be $535 for EACH unit! That is $1070 to replace two $4 pieces of plastic!
      That is simply outrageous! Frankly, criminal behavior.
      >
      > I will NOT be buying ANY future Garmin products. I refuse to do business with
      a company that treats their customers this way. Unacceptable.
      >
      >
      > -
      > Matt Dralle
      >
      > RV-8 #82880 N998RV "Ruby Vixen"
      > http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log
      > http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
      > http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel
      > Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      >
      > RV-6 #20916 N360EM "The Flyer"
      > http://www.mattsrv6.com - Matt's RV-6 Revitalization Log
      > Status: 300+ Hours - Full Flyer Mode!
      >
      > Matt's Livermore Airport Live ATC Stream!
      > Check out the live ATC stream directly from my hangar at the Livermore
      > Airport.  Includes both Tower and Ground transmissions.  Archives too!
      > For entertainment purposes only.  http://klvk.matronics.com
      >
      >
      
      -- 
      
Message 7
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  | 
      
      
| Subject:  | Re: Reconsider Garmin Purchases | 
      
      Matt, 
      
      No apology required or warranted, the only way suppliers will learn to treat their
      customers decently and to get their own house in order if that's the problem
      here, is to broadcast this kind of outrageous policy to the entire customer
      community. Maybe an abrupt drop in sales will get their attention. I for one
      just eliminated the G3X from consideration for my future panel upgrade unless
      this kind of BS ceases. 
      
      Harry Crosby 
      RV-6 N16CX, 1286 hours. 
      
      ----- Original Message -----
      
      From: "Matt Dralle" <dralle@matronics.com> 
      Sent: Wednesday, June 17, 2015 2:36:32 PM 
      Subject: RV-List: Re: Reconsider Garmin Purchases 
      
      
      Before making my original post, I had contacted two different Avionics shops and
      received the exact same story, so I didn't base my findings on a single vendor.
      I have subsequently contacted Garmin directly and was told that the parts
      are in fact orderable by dealers. But, when those same avionics dealers call the
      Garmin parts department they are told they are not allowed to order those parts.
      So, something is definitely not quite lining up here. I guess I apologize
      to the community for venting my frustration with this process, but this really
      shouldn't be this difficult. I will follow up with more information on this
      debacle as it hopefully progresses. 
      
      Btw, the lens part number for the SL-30 is 308-3201-42 and the lens for the GTX-327
      is 470-00034-00. 
      
      Matt 
      
      
      At 11:10 AM 6/17/2015 Wednesday, Matt Dralle wrote: 
      >In the rebuild of my RV-8 recently, I managed to get a scratch in the lens of
      both the Garmin SL-30 and the Garmin GTX-327. No biggie, I thought, I'll just
      order up a replacement and stick them in, much like I did on the King KX-125 on
      the RV-6. 
      > 
      >I called up Pacific Coast Avionics today to order the parts and was told the following:
      Garmin will not sell the lens. Yup, you hear that right. My only option
      is to return both units to Garmin for a "factory repair" and the MINIMUM charge
      will be $535 for EACH unit! That is $1070 to replace two $4 pieces of plastic!
      That is simply outrageous! Frankly, criminal behavior. 
      > 
      >I will NOT be buying ANY future Garmin products. I refuse to do business with
      a company that treats their customers this way. Unacceptable. 
      > 
      > 
      >- 
      >Matt Dralle 
      
      - 
      Matt Dralle 
      
      RV-8 #82880 N998RV "Ruby Vixen" 
      http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log 
      http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log 
      http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel 
      Status: 182+ Hours TTSN - Version 2.0 Now Flying! 
      
      RV-6 #20916 N360EM "The Flyer" 
      http://www.mattsrv6.com - Matt's RV-6 Revitalization Log 
      Status: 300+ Hours - Full Flyer Mode! 
      
      Matt's Livermore Airport Live ATC Stream! 
      Check out the live ATC stream directly from my hangar at the Livermore 
      Airport. Includes both Tower and Ground transmissions. Archives too! 
      For entertainment purposes only. http://klvk.matronics.com 
      
      
Message 8
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  | 
      
      
| Subject:  | Re: RE: Avionics-List: Re: Reconsider Garmin Purchases | 
      
      
      A few years ago I was able to get lenses for an SL-30 and SL-70. I went through
      Avionics Unlimited in Conroe, TX. (936) 788-7333. Talk to Johnny Blain. IIRC
      they were about $60 each. Yeah, that seems high but I hear Bendix charges $120
      for theirs. The new ones were actually nicer than my originals circa 2001. They
      have the adhesive built in and install nicely once the old lens is pried off
      and the old adhesive cleaned off.
      
      Regards,
      Greg Young
      
      -----Original Message-----
      From: owner-avionics-list-server@matronics.com [mailto:owner-avionics-list-server@matronics.com] On Behalf Of Matt Dralle
      Sent: Wednesday, June 17, 2015 4:39 PM
      Subject: Avionics-List: Re: Reconsider Garmin Purchases
      
      --> Avionics-List message posted by: Matt Dralle <dralle@matronics.com>
      
      Before making my original post, I had contacted two different Avionics shops and
      received the exact same story, so I didn't base my findings on a single vendor.
      I have subsequently contacted Garmin directly and was told that the parts
      are in fact orderable by dealers. But, when those same avionics dealers call the
      Garmin parts department they are told they are not allowed to order those parts.
      So, something is definitely not quite lining up here. I guess I apologize
      to the community for venting my frustration with this process, but this really
      shouldn't be this difficult. I will follow up with more information on this
      debacle as it hopefully progresses. 
      
      Btw, the lens part number for the SL-30 is 308-3201-42 and the lens for the GTX-327
      is 470-00034-00.
      
      Matt
      
      
      At 11:13 AM 6/17/2015 Wednesday, Matt Dralle wrote:
      >In the rebuild of my RV-8 recently, I managed to get a scratch in the lens of
      both the Garmin SL-30 and the Garmin GTX-327. No biggie, I thought, I'll just
      order up a replacement and stick them in, much like I did on the King KX-125 on
      the RV-6.
      >
      >I called up Pacific Coast Avionics today to order the parts and was told the following:
      Garmin will not sell the lens. Yup, you hear that right. My only option
      is to return both units to Garmin for a "factory repair" and the MINIMUM charge
      will be $535 for EACH unit! That is $1070 to replace two $4 pieces of plastic!
      That is simply outrageous! Frankly, criminal behavior.
      >
      >I will NOT be buying ANY future Garmin products. I refuse to do business with
      a company that treats their customers this way. Unacceptable.
      >
      >-
      >Matt Dralle
      
      -
      Matt Dralle
      
      RV-8 #82880 N998RV "Ruby Vixen"
      http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
      http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel
      Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      
      RV-6 #20916 N360EM "The Flyer"
      http://www.mattsrv6.com - Matt's RV-6 Revitalization Log
      Status: 300+ Hours - Full Flyer Mode!
      
      Matt's Livermore Airport Live ATC Stream!
      Check out the live ATC stream directly from my hangar at the Livermore Airport.
      Includes both Tower and Ground transmissions.  Archives too!
      For entertainment purposes only.  http://klvk.matronics.com
      
      
Message 9
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  | 
      
      
| Subject:  | Re: Wag Aero springs was Reconsider Garmin Purchases | 
      
      
      Ace,
       I would suggest you take your old units to a local spring manufacturer, OR try
      to source equivalent units from either MSC or McMaster-Carr. 
      Charlie
      --------------------------------------------
      On Wed, 6/17/15, Ace Pilot <acepilot@bloomer.net> wrote:
      
       Subject: Re: RV-List: Reconsider Garmin Purchases
       To: rv-list@matronics.com
       Date: Wednesday, June 17, 2015, 5:59 PM
      
      
         
      
           
         
         
           I'm kind of going through the same thing with Wag
       Aero here in
           Wisconsin. I need replacement landing gear
       springs, but all they
           sell is a "kit" with the springs AND gear leg
       blanks. I do NOT
           intend to build a whole new landing gear...my legs are
       fine...just
           the srpings are shot. What a CROCK when a company
       will not sell
           replacement parts for "complete assemblies"
       they sell. Chaps my a$$
           (ie, $300 just to get a set of springs)...
      
           
      
           Ace
      
           
      
           On 6/17/2015 6:10 PM, Matt Dralle wrote:
           
      
       In the rebuild of my RV-8 recently, I managed to get a
       scratch in the lens of both the Garmin SL-30 and the Garmin
       GTX-327. No biggie, I thought, I'll just order up a
       replacement and stick them in, much like I did on the King
       KX-125 on the RV-6.
      
       I called up Pacific Coast Avionics today to order the parts
       and was told the following: Garmin will not sell the lens.
       Yup, you hear that right. My only option is to return both
       units to Garmin for a "factory repair" and the
       MINIMUM charge will be $535 for EACH unit! That is $1070 to
       replace two $4 pieces of plastic! That is simply outrageous!
       Frankly, criminal behavior.
      
       I will NOT be buying ANY future Garmin products. I refuse to
       do business with a company that treats their customers this
       way. Unacceptable.
      
      
       -
       Matt Dralle
      
       RV-8 #82880 N998RV "Ruby Vixen"
       http://www.mattsrv8.com - Matt's Complete RV-8
       Construction Log
       http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
       http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV
       YouTube Channel
       Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      
       RV-6 #20916 N360EM "The Flyer"
       http://www.mattsrv6.com -
       Matt's RV-6 Revitalization Log
       Status: 300+ Hours - Full Flyer Mode!
      
       Matt's Livermore Airport Live ATC Stream!
       Check out the live ATC stream directly from my hangar at the
       Livermore
       Airport.  Includes both Tower and Ground transmissions. 
       Archives too!
       For entertainment purposes only.  http://klvk.matronics.com
      
      
           
           
      
           -- 
      
             
         
      
      
Message 10
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  | 
      
      
| Subject:  | Re: Wag Aero springs was Reconsider Garmin Purchases | 
      
      
      My first thought, and I'm sure Ace has been down this path .... you 
      really don't know the springs compression value ..... it's now less than 
      when new .... or the rate ..... so trying to make or source one becomes 
      problematical.
      I'm going to guess that Wag Aero doesn't build the gear/springs 
      themselves but contracts with an outside source.  If you can find them, 
      then you'd have a better chance of getting just the springs.
      Linn
      
      On 6/17/2015 7:44 PM, Charles Kuss wrote:
      >
      > Ace,
      >   I would suggest you take your old units to a local spring manufacturer, OR
      try to source equivalent units from either MSC or McMaster-Carr.
      > Charlie
      > --------------------------------------------
      > On Wed, 6/17/15, Ace Pilot <acepilot@bloomer.net> wrote:
      >
      >   Subject: Re: RV-List: Reconsider Garmin Purchases
      >   To: rv-list@matronics.com
      >   Date: Wednesday, June 17, 2015, 5:59 PM
      >   
      >   
      >     
      >   
      >       
      >     
      >     
      >       I'm kind of going through the same thing with Wag
      >   Aero here in
      >       Wisconsin.  I need replacement landing gear
      >   springs, but all they
      >       sell is a "kit" with the springs AND gear leg
      >   blanks.  I do NOT
      >       intend to build a whole new landing gear...my legs are
      >   fine...just
      >       the srpings are shot.  What a CROCK when a company
      >   will not sell
      >       replacement parts for "complete assemblies"
      >   they sell.  Chaps my a$$
      >       (ie, $300 just to get a set of springs)...
      >   
      >       
      >   
      >       Ace
      >   
      >       
      >   
      >       On 6/17/2015 6:10 PM, Matt Dralle wrote:
      >       
      >   
      >   In the rebuild of my RV-8 recently, I managed to get a
      >   scratch in the lens of both the Garmin SL-30 and the Garmin
      >   GTX-327. No biggie, I thought, I'll just order up a
      >   replacement and stick them in, much like I did on the King
      >   KX-125 on the RV-6.
      >   
      >   I called up Pacific Coast Avionics today to order the parts
      >   and was told the following: Garmin will not sell the lens.
      >   Yup, you hear that right. My only option is to return both
      >   units to Garmin for a "factory repair" and the
      >   MINIMUM charge will be $535 for EACH unit! That is $1070 to
      >   replace two $4 pieces of plastic! That is simply outrageous!
      >   Frankly, criminal behavior.
      >   
      >   I will NOT be buying ANY future Garmin products. I refuse to
      >   do business with a company that treats their customers this
      >   way. Unacceptable.
      >   
      >   
      >   
      >   -
      >   Matt Dralle
      >   
      >   RV-8 #82880 N998RV "Ruby Vixen"
      >   http://www.mattsrv8.com - Matt's Complete RV-8
      >   Construction Log
      >   http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
      >   http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV
      >   YouTube Channel
      >   Status: 182+ Hours TTSN - Version 2.0 Now Flying!
      >   
      >   RV-6 #20916 N360EM "The Flyer"
      >   http://www.mattsrv6.com -
      >   Matt's RV-6 Revitalization Log
      >   Status: 300+ Hours - Full Flyer Mode!
      >   
      >   Matt's Livermore Airport Live ATC Stream!
      >   Check out the live ATC stream directly from my hangar at the
      >   Livermore
      >   Airport.  Includes both Tower and Ground transmissions.
      >   Archives too!
      >   For entertainment purposes only.  http://klvk.matronics.com
      >   
      >   
      >   
      >   
      >   
      >   
      >   
      >   
      >   
      >       
      >       
      >   
      >       --
      >   
      >         
      >     
      >   
      >   
      >
      >
      > -----
      > No virus found in this message.
      > Checked by AVG - www.avg.com
      >
      >
      
      
 
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