Today's Message Index:
----------------------
1. 03:24 AM - Re: Wheel Pant Spacer Bolts BreakingWheel Pant Spacer Bolts Breaking (Russell Daves)
2. 04:02 AM - is: HP listens ... was: Bad Day At Blackrock - what's wrong with Customer service? (Jay Brinkmeyer)
3. 04:10 AM - Re: Battery wiring (Richard Reynolds)
4. 04:46 AM - Re: New Design Brake Pedals and Stainless Brake Lines (Wayne Edgerton)
5. 04:53 AM - Re: Installing elevators and rudders (Wayne Edgerton)
6. 04:54 AM - Panel planning (David McNeill)
7. 05:57 AM - Re: Bad Day At Blackrock - what's wrong with Customer service? (BPA)
8. 06:04 AM - Re: ELT? 406 vs 121.5 (GRANSCOTT@aol.com)
9. 08:37 AM - Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong with Customer service? (John Gonzalez)
10. 09:11 AM - Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong with Customer service? (Tim Olson)
11. 09:18 AM - Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong with Customer service? (James Hein)
12. 09:43 AM - Re: Wheel Pant Spacer Bolts BreakingWheel Pant Spacer Bolts Breaking (Scott Schmidt)
13. 10:07 AM - Front rim issue ()
14. 10:23 AM - Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong with Customer service? (John Gonzalez)
15. 10:28 AM - Seeking sales position (ddddsp1@juno.com)
16. 10:42 AM - Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong with Customer service? (Kelly McMullen)
17. 10:46 AM - Re: Front rim issue (Condrey, Bob (US SSA))
18. 11:18 AM - Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong with Customer service? (John Gonzalez)
19. 12:05 PM - Re: Panel planning (Niko)
20. 01:30 PM - Re: Panel planning (Werner Schneider)
21. 01:47 PM - Re: is: Bad Day At Blackrock - Score at the end of 2 innings - vendors 2, Deems 0 (Deems Davis)
22. 02:19 PM - Re: Use of tank sealant (Michael D Chase)
23. 02:34 PM - Re: Van's shipping department, where did everyone go?? (Michael D Chase)
24. 02:35 PM - Re: Re: Rolling the leading edges of the elevator & rudder (Michael D Chase)
25. 02:51 PM - (No subject header) (John Ackerman)
26. 02:54 PM - Re: Bad Day At Blackrock - what's wrong with Customer service? (Deems Davis)
27. 03:05 PM - Re: Bad Day At Blackrock - OOPS (Deems Davis)
28. 03:09 PM - Re: is: Bad Day At Blackrock - Score at the end of 2 innings - vendors 2, Deems 0 (John Gonzalez)
29. 03:24 PM - Re: Bad Day At Blackrock - what's wrong with Customer service? (BPA)
30. 03:50 PM - Re: Wheel Pant Spacer Bolts BreakingWheel Pant Spacer Bolts Breaking (rv10builder)
31. 03:52 PM - Re: Use of tank sealant (Paul Grimstad)
32. 04:23 PM - Re: Front rim issue (Rob Wright)
33. 04:28 PM - MATCO wheel (Rob Wright)
34. 04:36 PM - Nosewheel rim (Rob Wright)
35. 05:35 PM - Re: Bad Day At Blackrock - OOPS (Fixitauto@aol.com)
36. 06:20 PM - Re: Bad Day At Blackrock - OOPS (John W. Cox)
37. 06:47 PM - Re: Seeking sales position (cloudvalley@comcast.net)
38. 07:15 PM - Re: Installing elevators and rudders (Patrick Pulis)
39. 07:38 PM - Re: Seeking sales position (Larry Rosen)
40. 07:44 PM - Re: Seeking sales position (cloudvalley@comcast.net)
41. 09:29 PM - Re: Seeking sales position (Dave Leikam)
42. 09:38 PM - Re: Van's shipping department, where did everyone go?? (Dave Leikam)
43. 10:15 PM - Re: is: Bad Day At Blackrock - Score at the end of 2 innings - vendors 2, Deems 0 (Albert Gardner)
Message 1
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| Subject: | Re: Wheel Pant Spacer Bolts BreakingWheel Pant Spacer Bolts |
Breaking
Flat part in the middle is a wrench slot to tighten up the AN-6A bolt
with the axle nut.
Russ Daves
Message 2
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| Subject: | is: HP listens ... was: Bad Day At Blackrock - what's wrong |
with Customer service?
Dear Deems,
I work for HP in the Server Division. We have a company-wide "voice of the
customer" center to help customers that have already used HPs support services
for an existing problem and have a complaint about the way they were treated or
the outcome of the service interaction.
Definition of a complaint: When a customer expresses dissatisfaction with
his/her experience of our "business as usual" process (i.e. the standard
customer problem support process) and is actively looking for HP to both
recognize and respond to his/her concern.
I'd be happy to help you out or at least give you the feeling that someone out
there is listening to what customers have to say.
Please contact me offline at this email address and include your phone number
if you'd like my help.
Regards,
Jay
Deems Davis <deemsdavis@cox.net>
Subject: Bad Day At Blackrock - what's wrong with Customer service?
Just need to sound off!
After hassling/hurrying to get my gear leg fairings attached so that I
could mount my BPE IO540X. which has been sitting on my garage floor for
2 weeks. I got the hoist delivered, John Ackerman drove down from
Prescott to help with the 'Hanging' and about an hour into the process,
we both realized that VAN's sent the WRONG Lord mounts, They sent mounts
for a Continental 0-200 !!!!!!!!!!! After speaking to Van's and
correcting the error, I figured I'd salvage some of the day by
rebuilding my Wife's NEW HP Pavilion PC which didn't boot up on
Christmas Day, after spending 3 hours on the phone to India they sent a
system restore disk to reinstall the system, which arrived yesterday. I
recontacted HP support (India) per their instructions, went through
another 30 minutes of useless handshaking, only to find out they HAD
SENT THE WRONG DISK. However before they would send the correct disc,
they wanted to rerun a hard drive diagnostic, which takes 90 MINUTES to
complete!!!! I explained that I had been through this on the
previous/initial call and had successfully run this same diagnostic,
with no errors reported and that should have been captured in their log.
!@$!#$#!@I()@$%(@)(!$#@!#@)(!#@$)(!@^^&*&+*&%(_^$#%!$#%
Piss on it. Her PC is going back to where it was purchased and will be
replace by either a Dell or Sony, HP's lost a customer, and Van's has
lost some of it's luster.
Deems - - Just Hanging Out !\
Do Not Archive !!!!!!!!
__________________________________________________
Message 3
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| Subject: | Re: Battery wiring |
You can buy the wiring dwg without buying the kit. Its useful.
Richard Reynolds
On Jan 3, 2007, at 1:15 PM, John Gonzalez wrote:
> <indigoonlatigo@msn.com>
>
> So basically it just keeps running straight until it hits the
> firewall. Does that mean that holes need to be drilled in the "J"
> type bulkhead (vertically placed skin stiffner)that is right next
> to the rudder pedal. I am not planning on cutting anything or
> drilling anything in this area because I'm not needing to now, but
> trying to get a mental image of where everthing is going. I've got
> fat cable on right and left sides of the fuse for dual batteries.
>
> I've had a difficult time finding pictures on builders web sites
> and seeing what I am looking for.
>
> John G.
>
> Do Not Archive
>
>
>> From: "John Testement" <jwt@roadmapscoaching.com>
>> To: <rv10-list@matronics.com>
>> Subject: RE: RV10-List: Battery wiring
>> Date: Wed, 3 Jan 2007 12:30:44 -0500
>>
>> <jwt@roadmapscoaching.com>
>>
>> The battery cable goes along the left side of the plane up to and
>> through
>> the firewall. Vans electrical installation instructions (comes
>> with the
>> wiring kit) has the cable go through right at the very edge of the
>> firewall
>> below the starter contactor.
>>
>> John Testement
>> jwt@roadmapscoaching.com
>> 40321
>> Richmond, VA
>> FWF, engine, wiring
>> do not archive
>>
>>
>> -----Original Message-----
>> From: owner-rv10-list-server@matronics.com
>> [mailto:owner-rv10-list-server@matronics.com] On Behalf Of John
>> Gonzalez
>> Sent: Wednesday, January 03, 2007 11:47 AM
>> To: rv10-list@matronics.com
>> Subject: RV10-List: Battery wiring
>>
>> --> <indigoonlatigo@msn.com>
>>
>> Can anyone that is near completion or has completed the plane tell
>> me were
>> the battery cable goes once it is infront of the front seats. Does
>> the cable
>> stay along the side and avoid interfering with the rudder pedals
>> and goes up
>> into the upper consol or do they drop below into the space between
>> the real
>> floor and the floor beneath the pedals/
>>
>> Thanks
>>
>> John G
>>
>>
>>
>>
>>
>>
>> --
>>
>>
>> --
>>
>>
>>
>>
>>
>>
>>
>
>
Message 4
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| Subject: | Re: New Design Brake Pedals and Stainless Brake Lines |
Hi Dave,
That's a very logical answer and the only reason I asked was because
I've been the first kid on the block for several of these new products,
which always didn't work out and their answer wasn't the same as yours.
Wayne Edgerton #40336
do not archive
Message 5
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| Subject: | Re: Installing elevators and rudders |
Hi Jon,
I purchased Accuracy Avionics overhead console for air and lights and
this will be the air intake for the console. I've sent all of my build
photos over to Tony at Accuracy Avionics
http://www.accuracyavionics.com/v1/index.html and he said he will be
posting them on his web site. If he doesn't, if anyone would like to see
what I did, I can gladly forward them some photos.
We'll see how well it works when I get into the air. It should work
really well, in theory :>}
Wayne Edgerton # 40336
starting instrument panel install today
Message 6
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|
Don't know whether this has been posted here before but food for
thought. Plan some backup for glass.
http://www.alexisparkinn.com/nwpilot's_tranatlantic_flight.htm
Message 7
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| Subject: | Bad Day At Blackrock - what's wrong with Customer service? |
Hey, just because we're in the Sooner State, doesn't mean we're all
Sooners!! The team I root for beat Alabama :) Going on a tangent, but
BSU deserves a shot at the national title in my opinion. Sure gives
credence to a college playoff system.
Allen
-----Original Message-----
From: owner-rv10-list-server@matronics.com
[mailto:owner-rv10-list-server@matronics.com] On Behalf Of Deems Davis
Sent: Wednesday, January 03, 2007 8:35 PM
Subject: Re: RV10-List: Bad Day At Blackrock - what's wrong with
Customer service?
Hey Allen, how bout them BRONCOS ! ! ! ! ! ! ! ! ! ! ! :-)
Deems
BPA wrote:
>
>I can see it now "For Sale, RV-10 95% complete with PC computer" :)
>
>Allen
>
>Do Not Archive
>
>
>-----Original Message-----
>From: owner-rv10-list-server@matronics.com
>[mailto:owner-rv10-list-server@matronics.com] On Behalf Of Larry Rosen
>Sent: Wednesday, January 03, 2007 5:16 PM
>To: rv10-list@matronics.com
>Subject: Re: RV10-List: Bad Day At Blackrock - what's wrong with
>Customer service?
>
>
>Deems,
>Could be worse, your EFIS vendor could have closed their doors like
>mine. ;-)
>
>Larry
>do not archive
>
>John Gonzalez wrote:
>
>
>>
>>
><indigoonlatigo@msn.com>
>
>
>>I wouldn't even touch your plane with the luck you are having. Run
>>away from it as fast as you can. Chill out and go for a walk with the
>>dog.
>>
>>Dell is not much better so maybe Sony is better.
>>
>>Is Van's selling O-200 for their 12.
>>
>>
>>
>>
>>>From: Deems Davis <deemsdavis@cox.net>
>>>To: rv10-list@matronics.com
>>>Subject: RV10-List: Bad Day At Blackrock - what's wrong with
>>>Customer service?
>>>Date: Wed, 03 Jan 2007 15:02:30 -0700
>>>
>>>
>>>Just need to sound off!
>>>
>>>
>>>After hassling/hurrying to get my gear leg fairings attached so that
>>>I could mount my BPE IO540X. which has been sitting on my garage
>>>floor for 2 weeks. I got the hoist delivered, John Ackerman drove
>>>down from Prescott to help with the 'Hanging' and about an hour into
>>>the process, we both realized that VAN's sent the WRONG Lord mounts,
>>>They sent mounts for a Continental 0-200 !!!!!!!!!!! After speaking
>>>to Van's and correcting the error, I figured I'd salvage some of the
>>>day by rebuilding my Wife's NEW HP Pavilion PC which didn't boot up
>>>on Christmas Day, after spending 3 hours on the phone to India they
>>>sent a system restore disk to reinstall the system, which arrived
>>>yesterday. I recontacted HP support (India) per their instructions,
>>>went through another 30 minutes of useless handshaking, only to find
>>>out they HAD SENT THE WRONG DISK. However before they would send the
>>>correct disc, they wanted to rerun a hard drive diagnostic, which
>>>takes 90 MINUTES to complete!!!! I explained that I had been through
>>>this on the previous/initial call and had successfully run this same
>>>diagnostic, with no errors reported and that should have been
>>>captured in their log.
>>>!@$!#$#!@I()@$%(@)(!$#@!#@)(!#@$)(!@^^&*&+*&%(_^$#%!$#%
>>>
>>>Piss on it. Her PC is going back to where it was purchased and will
>>>be replace by either a Dell or Sony, HP's lost a customer, and Van's
>>>
>>>
>
>
>
>>>has lost some of it's luster.
>>>
>>>Deems - - Just Hanging Out !\
>>>
>>>
>>>Do Not Archive !!!!!!!!
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>>
>>
>>
>
>
>
>
Message 8
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| Subject: | Re: ELT? 406 vs 121.5 |
This may only be interesting to Eric, but I'll initially put a note to all...
CAP is generally the service that AFRCC calls along with other agencies. If
it's along the shore line or over the water the Coast Guard and it's aux are
called into service. The satellite generally takes 60 minutes per rotation.
As a rule if the hit occurs between the hour and 5 minutes past the hour
the hit is ignored as this is the ELT test period each hour. Additionally, if
an ELT hit occurs with 121.5 system, the first rotation is generally ignored,
as it's often considered a false hit. If the same area hits the second
rotation...an hour later then that generally will trigger an event. But if one
is
reported over due and AFRCC is involve the first hit may trigger a CAP call
out...there are no real standards as AFRCC and CAP are tasked to find downed
airmen.
How long does it take CAP to respond? Generally with in two hours of an
AFRCC call out we launch at least one search plane. That's a flight crew of
two to three people, plus an Incident Commander, ground crew, a radio base
person etc. this could be as few as 3 people and more than likely it will be
a
group of 5-7 people, in the initial call up, plus the Wing Commander and his
staff will be involved. So the initial call out generally will involve a
fairly good sized group.
The 406 hit develops a bundle of information as you point out and the search
agency can follow up the bundle information easier, as to location,
aircraft, owner/contacts etc. Also a flight plan is a vital piece of the puzzle.
Additionally, there are often reports from families, friends etc that an
aircraft is over due and that can trigger a search or augment the initial search
and put various agencies on alert to search specific areas. For CAP to
generally get involved, they need to be tasked by AFRCC with a mission event.
But
as a Mission Pilot, every time I fly, I crank up 121.5 on both Comm and on our
search equipment and occasionally do receive hits.
CAP is transitioning it's equipment to the 406 search equipment as are many
pilots with their ELT's. Our newer planes have a unit made by Becker that
searches both 121.5 and 406 and several other frequencies. Additionally while
this is great stuff, there is nothing that takes the place of a good set of
trained eyes and good search pattern control. And when all come together,
electronic, pattern search and visual we hope to get lucky and find someone and
send in help via a ground team.
Each CAP unit's breakdown on percentage of search type...planes vs.
personal/boat ELT is different. I'm in a coastal state and you cannot imagine
how
often it's boaters and their maintenance folks we're called out on. The stat's
are a bit a kilter because one generally only refers to the find ratio
vs.the ELT hit.
In reality what happens, we get a call out...the plane fly's down locates
the boat/boathouse by flying over the target...them a ground team is
dispatched...the guys working on the boat see us flying relatively low over their
yard/area and then think to check their ELT...they turn off the ELT, the ground
team then arrives, they do the ground search...no ELT going...so there is not
a
find and the boaters are not counted. In reality for us, about 75% of our
call outs are boaters but they only comprise a couple of percent of actual
finds.
As you probably know, CAP is more than looking for downed aircraft...after
last weeks snow storm in Colorado and Kansas CAP planes spotted a number of
stranded motorist and sent in help and these were line searches along highways
both interstate and local roads. No ELT work but rescue work with other
state agencies.
As you are packing and creating your plane, please have a survival bundle on
board...water, a bit of food, something to signal with, basic first
aide/tools, something to keep warm, matches, insect repellent, etc...these could
be
as important to you as the latest gizmo on the panel. You can do this
yourself for very little money...just occasionally check your expiration dates
on
your stuff...and update your several liters of water as it may go off just
sitting in the bag. My personal 2 week survival bag is an old gym bag and weight
about 10 lbs. It's considered as 10 lbs of basic equipment and is always on
board. Hope you can do the same as you get flying in your RV 10.
Patrick
do not archive
Message 9
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| Subject: | is: HP listens ... was: Bad Day At Blackrock - what's wrong |
with Customer service?
This is amazing. You contact the RV10 group and it is tied to HP support. I
knew corporation influence runs deep, but this brings new meaning.
I don't know if any of your listen to NPR, "This American Life" but one of
their best stories was about a woman that works for NPR trying to get a
phone bill that didn't belong to her erased from her account. It was the
most amazing story about hopefully not what Deems might find himself getting
into. Has anyone else heard this story?
Deems, it will be interesting to find out what happens to you. Good luck.
John G.
Do Not Archive
>From: Jay Brinkmeyer <jaybrinkmeyer@yahoo.com>
>To: RV10 <rv10-list@matronics.com>
>Subject: RV10-List: is: HP listens ... was: Bad Day At Blackrock - what's
>wrong with Customer service?
>Date: Thu, 4 Jan 2007 04:01:30 -0800 (PST)
>
>
>Dear Deems,
>
>I work for HP in the Server Division. We have a company-wide "voice of the
>customer" center to help customers that have already used HPs support
>services
>for an existing problem and have a complaint about the way they were
>treated or
>the outcome of the service interaction.
>
>Definition of a complaint: When a customer expresses dissatisfaction with
>his/her experience of our "business as usual" process (i.e. the standard
>customer problem support process) and is actively looking for HP to both
>recognize and respond to his/her concern.
>
>I'd be happy to help you out or at least give you the feeling that someone
>out
>there is listening to what customers have to say.
>
>Please contact me offline at this email address and include your phone
>number
>if you'd like my help.
>
>Regards,
>Jay
>
>
>Deems Davis <deemsdavis@cox.net>
>Subject: Bad Day At Blackrock - what's wrong with Customer service?
>
>
> Just need to sound off!
>
>
> After hassling/hurrying to get my gear leg fairings attached so that
>I
> could mount my BPE IO540X. which has been sitting on my garage floor
>for
> 2 weeks. I got the hoist delivered, John Ackerman drove down from
> Prescott to help with the 'Hanging' and about an hour into the
>process,
> we both realized that VAN's sent the WRONG Lord mounts, They sent
>mounts
> for a Continental 0-200 !!!!!!!!!!! After speaking to Van's and
> correcting the error, I figured I'd salvage some of the day by
> rebuilding my Wife's NEW HP Pavilion PC which didn't boot up on
> Christmas Day, after spending 3 hours on the phone to India they
>sent a
> system restore disk to reinstall the system, which arrived
>yesterday. I
> recontacted HP support (India) per their instructions, went through
> another 30 minutes of useless handshaking, only to find out they HAD
> SENT THE WRONG DISK. However before they would send the correct
>disc,
> they wanted to rerun a hard drive diagnostic, which takes 90 MINUTES
>to
> complete!!!! I explained that I had been through this on the
> previous/initial call and had successfully run this same diagnostic,
> with no errors reported and that should have been captured in their
>log.
> !@$!#$#!@I()@$%(@)(!$#@!#@)(!#@$)(!@^^&*&+*&%(_^$#%!$#%
>
> Piss on it. Her PC is going back to where it was purchased and will
>be
> replace by either a Dell or Sony, HP's lost a customer, and Van's
>has
> lost some of it's luster.
>
> Deems - - Just Hanging Out !\
>
>
> Do Not Archive !!!!!!!!
>
>__________________________________________________
>
>
Message 10
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| Subject: | Re: is: HP listens ... was: Bad Day At Blackrock - what's |
wrong with Customer service?
Now if Deems could only get someone to talk to him on the
RV-list using unintelligible typing, he could truly recreate
the tech support experience at so many places. ;)
Tim Olson - RV-10 N104CD - Flying
do not archive
John Gonzalez wrote:
>
> This is amazing. You contact the RV10 group and it is tied to HP
> support. I knew corporation influence runs deep, but this brings new
> meaning.
>
> I don't know if any of your listen to NPR, "This American Life" but one
> of their best stories was about a woman that works for NPR trying to get
> a phone bill that didn't belong to her erased from her account. It was
> the most amazing story about hopefully not what Deems might find himself
> getting into. Has anyone else heard this story?
>
> Deems, it will be interesting to find out what happens to you. Good luck.
>
> John G.
>
> Do Not Archive
>
>
>> From: Jay Brinkmeyer <jaybrinkmeyer@yahoo.com>
>> To: RV10 <rv10-list@matronics.com>
>> Subject: RV10-List: is: HP listens ... was: Bad Day At Blackrock -
>> what's wrong with Customer service?
>> Date: Thu, 4 Jan 2007 04:01:30 -0800 (PST)
>>
>>
>> Dear Deems,
>>
>> I work for HP in the Server Division. We have a company-wide "voice of
>> the
>> customer" center to help customers that have already used HPs support
>> services
>> for an existing problem and have a complaint about the way they were
>> treated or
>> the outcome of the service interaction.
>>
>> Definition of a complaint: When a customer expresses dissatisfaction with
>> his/her experience of our "business as usual" process (i.e. the standard
>> customer problem support process) and is actively looking for HP to both
>> recognize and respond to his/her concern.
>>
>> I'd be happy to help you out or at least give you the feeling that
>> someone out
>> there is listening to what customers have to say.
>>
>> Please contact me offline at this email address and include your phone
>> number
>> if you'd like my help.
>>
>> Regards,
>> Jay
>>
>>
>>
>> Deems Davis <deemsdavis@cox.net>
>> Subject: Bad Day At Blackrock - what's wrong with Customer service?
>>
>>
>> Just need to sound off!
>>
>>
>> After hassling/hurrying to get my gear leg fairings attached so
>> that I
>> could mount my BPE IO540X. which has been sitting on my garage
>> floor for
>> 2 weeks. I got the hoist delivered, John Ackerman drove down from
>> Prescott to help with the 'Hanging' and about an hour into the
>> process,
>> we both realized that VAN's sent the WRONG Lord mounts, They
>> sent mounts
>> for a Continental 0-200 !!!!!!!!!!! After speaking to Van's and
>> correcting the error, I figured I'd salvage some of the day by
>> rebuilding my Wife's NEW HP Pavilion PC which didn't boot up on
>> Christmas Day, after spending 3 hours on the phone to India they
>> sent a
>> system restore disk to reinstall the system, which arrived
>> yesterday. I
>> recontacted HP support (India) per their instructions, went through
>> another 30 minutes of useless handshaking, only to find out they
>> HAD
>> SENT THE WRONG DISK. However before they would send the correct
>> disc,
>> they wanted to rerun a hard drive diagnostic, which takes 90
>> MINUTES to
>> complete!!!! I explained that I had been through this on the
>> previous/initial call and had successfully run this same
>> diagnostic,
>> with no errors reported and that should have been captured in
>> their log.
>> !@$!#$#!@I()@$%(@)(!$#@!#@)(!#@$)(!@^^&*&+*&%(_^$#%!$#%
>>
>> Piss on it. Her PC is going back to where it was purchased and
>> will be
>> replace by either a Dell or Sony, HP's lost a customer, and
>> Van's has
>> lost some of it's luster.
>>
>> Deems - - Just Hanging Out !\
>>
>>
>> Do Not Archive !!!!!!!!
>>
>> __________________________________________________
>>
>>
>>
>>
>
>
>
>
>
>
Message 11
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| Subject: | Re: is: HP listens ... was: Bad Day At Blackrock - what's |
wrong with Customer service?
>Now if Deems could only get someone to talk to him on the RV-list
using unintelligible typing
k.
I tried 2 tlk 2 sum ppl but they lukd at me as if I ws crazy and ran
away scremin nd now I'm upset
-Jim 40384
do not archive
Message 12
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|
| Subject: | Wheel Pant Spacer Bolts BreakingWheel Pant Spacer Bolts |
Breaking
Are you going to make these available to purchase?
Scott Schmidt
sschmidt@ussynthetic.com
________________________________
From: owner-rv10-list-server@matronics.com
[mailto:owner-rv10-list-server@matronics.com] On Behalf Of Russell Daves
Sent: Thursday, January 04, 2007 4:24 AM
Subject: Re: RV10-List: Wheel Pant Spacer Bolts BreakingWheel Pant
Spacer Bolts Breaking
Flat part in the middle is a wrench slot to tighten up the AN-6A bolt
with the axle nut.
Russ Daves
Message 13
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|
I recall a while back someone recommended sending the unused front rim to a company
and they would send the correct one in replacement for a fee. Could someone
please refresh my memory on this issue? Thanks again for all of your support!!!
Jim
Message 14
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| Subject: | Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong |
with Customer service?
I can read it, I can write it...this is exactly the way people sound when
their mouths are filled with water, my drill, the suction or their spit.
Deems, my ear is always here for you.
You mean guys!
Damm, I hope I didn't miss the joke--was it on me? My spelling sucks!
John G.
>From: James Hein <n8vim@arrl.net>
>To: rv10-list@matronics.com
>Subject: Re: RV10-List: is: HP listens ... was: Bad Day At Blackrock -
>what's wrong with Customer service?
>Date: Thu, 04 Jan 2007 12:17:46 -0500
>
>
> >Now if Deems could only get someone to talk to him on the RV-list using
>unintelligible typing
>
>k.
>I tried 2 tlk 2 sum ppl but they lukd at me as if I ws crazy and ran away
>scremin nd now I'm upset
>
>-Jim 40384
>do not archive
>
>
Message 15
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| Subject: | Seeking sales position |
After seeing the success Deems had getting results with the CONTACTS on
this list I thought I would give it a shot myself.
After 13 years selling Pharmaceuticals for Johnson & Johnson I was laid
off last week in a RIF (reduction in force). If anyone is hiring Distri
ct, Regional, or National Sales Reps I would love to talk to you about t
he opportunity. I also have 6 years of Sales Management. Looking prefe
rably in the Central Plains/Midwest but willl look at all opportunities.
Why not, with an RV10 I can travel if I need too!
I enjoy selling and hope to find another position in outside sales. If
your company is looking or you know of successful companies that are se
ekings sales reps I would certainly appreciate the tip.
Thanks,
DEAN SOMBKE
40449
________________________________________________________________________
FREE for 30 Days! - Holiday eCards from AmericanGreetings.com
http://track.juno.com/s/lc?s=197335&u=http://www.americangreetings.c
om/index.pd?c=uol5637
<html><P>After seeing the success Deems had getting results with the CON
TACTS on this list I thought I would give it a shot myself.</P>
<P>After 13 years selling Pharmaceuticals for Johnson & Johnson I wa
s laid off last week in a RIF (reduction in force). If anyone is h
iring District, Regional, or National Sales Reps I would love to talk to
you about the opportunity. I also have 6 years of Sales Managemen
t. Looking preferably in the Central Plains/Midwest but willl look
at all opportunities. Why not, with an RV10 I can travel if I nee
d too!</P>
<P>I enjoy selling and hope to find another position in outside sales.&n
bsp; If your company is looking or you know of successful companie
s that are seekings sales reps I would certainly appreciate the tip.&nbs
p; </P>
<P>Thanks,</P>
<P>DEAN SOMBKE</P>
<P>40449</P>
<font face="Times-New-Roman" size="2"><br><br>______________________
__________________________________________________<br>
<a href="http://track.juno.com/s/lc?s=197335&u=http://www.american
greetings.com/index.pd?c=uol5637"><B>FREE</B> for 30 Days! - Holiday e
Cards from AmericanGreetings.com<br>
<B>Click HERE</B> and start sending today!</a><br></font>
<pre><b><font size=2 color="#000000" face="courier new,courier">
</b></font></pre></body></html>
Message 16
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| Subject: | Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong |
with Customer service?
So do dental drills handle #30 & #40 drill bits?
Does the water reduce the burring?
On 1/4/07, John Gonzalez <indigoonlatigo@msn.com> wrote:
>
> I can read it, I can write it...this is exactly the way people sound when
> their mouths are filled with water, my drill, the suction or their spit.
>
> Deems, my ear is always here for you.
>
> You mean guys!
>
> Damm, I hope I didn't miss the joke--was it on me? My spelling sucks!
>
> John G.
>
Message 17
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|
There were several posts on this. I did this but there were several
before me. If you contact Matco directly they will take care of you.
Cost to exchange depends on condition of your current stock wheel. If
it was never mounted, etc. the fee is small. They will also sell you
the correct one outright if you desire. I will say that the new one has
MUCH better clearance. If you do a search of the archives on "Matco"
you'll probably find a lot more detail.
Bob #40105
-----Original Message-----
From: owner-rv10-list-server@matronics.com
[mailto:owner-rv10-list-server@matronics.com] On Behalf Of
gorejr@bellsouth.net
Sent: Thursday, January 04, 2007 12:07 PM
Subject: RV10-List: Front rim issue
I recall a while back someone recommended sending the unused front rim
to a company and they would send the correct one in replacement for a
fee. Could someone please refresh my memory on this issue? Thanks
again for all of your support!!! Jim
Message 18
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| Subject: | Re: is: HP listens ... was: Bad Day At Blackrock - what's wrong |
with Customer service?
The dental drill turns at between 300,000 to 500,000 rpm so there is no need
for deburring because any remnands from the cut are across the room against
the wall or in my hair.
#30 and #40 bits are a (bit) rough for the job, but in a pinch they might
work.
John G
>From: "Kelly McMullen" <apilot2@gmail.com>
>To: rv10-list@matronics.com
>Subject: Re: RV10-List: is: HP listens ... was: Bad Day At Blackrock -
>what's wrong with Customer service?
>Date: Thu, 4 Jan 2007 11:41:23 -0700
>
>
>So do dental drills handle #30 & #40 drill bits?
>Does the water reduce the burring?
>
>On 1/4/07, John Gonzalez <indigoonlatigo@msn.com> wrote:
>>
>>I can read it, I can write it...this is exactly the way people sound when
>>their mouths are filled with water, my drill, the suction or their spit.
>>
>>Deems, my ear is always here for you.
>>
>>You mean guys!
>>
>>Damm, I hope I didn't miss the joke--was it on me? My spelling sucks!
>>
>>John G.
>>
>
>
Message 19
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| Subject: | Re: Panel planning |
Interesting,=0A=0AMy IFR instructor claims that the EFIS in the Cirrus he w
as flying died while he was in the soup. If flying IFR backups are a must.
=0A=0ANiko=0A40188=0A=0A=0A----- Original Message ----=0AFrom: David McNeil
l <dlm46007@cox.net>=0ATo: rv10-list@matronics.com=0ASent: Thursday, Januar
y 4, 2007 7:53:26 AM=0ASubject: RV10-List: Panel planning=0A=0A=0ADon't kno
w whether this has been posted here before but food for thought. Plan some
backup for glass.=0A =0Ahttp://www.alexisparkinn.com/nwpilot's_tranatlantic
====
Message 20
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| Subject: | Re: Panel planning |
Backup yes, but risk can be mitigated with a few things:
-have some redundancy in power distribution, no single point should
take out the whole system
-have not all systems relaying on one vendor only, diff. hardware
and software can be risk mitigation too
-never rely on marketing hype, thoroughly test your systems for
reliability
Werner (all glass however VFR only so far)
David McNeill wrote:
> Don't know whether this has been posted here before but food for
> thought. Plan some backup for glass.
>
> http://www.alexisparkinn.com/nwpilot's_tranatlantic_flight.htm
> <http://www.alexisparkinn.com/nwpilot%27s_tranatlantic_flight.htm>
>
>*
>
>
>*
>
Message 21
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| Subject: | Re: is: Bad Day At Blackrock - Score at the end of 2 innings |
- vendors 2, Deems 0
I think I need to take a vacation.
1st off, Judy is enjoying her new electro whizzy Gateway PC. :-*
The Fed Ex driver rings the bell @ 12:30 pm, Ah Ha thats the CORRECT
parts from Van's :-)
Sure enough the sender on the label is Van's! A call goes out to John
Ackerman, who is still in town
" There here !" :-D
"I'll be right over" says John.
John arrives moments later
After wiping salad dressing off my face, we head out to the shop eagerly
anticipating the BIG MOMENT. 8-)
We cut open the overnight box
.............
Out drops 4 (count them four) sets of IO 540 engine bolts,nuts, and
washers ? ? ? ? ? ? =-O
Long pause .......
Blood pressure rises >:o
Take a deep breath >:o >:o
Blood pressure continues to rise >:o >:o >:o >:o
Check the invoice ...... yep the invoice has the right Van's part
description/number (EA DYNA VI IO-540 VIB ISO RV-10 Only) But the
contents are 4 sets of (EA DYNA BOLT IO-540) commonly known as 'the bolt
kit'.
!#@$"*^%^&#@&^$%^&%_^$&&^##@*%(^%^___%(#@@^%*(^&@J@!$@^!!!!!!!!!!!!!!!
:'( :'( :'( :'( :'( :'( ............
Well another call to Van's, after Ron politely listened to my diatribe,
he promised to personally follow-up and pick/fill the order himself and
to investigate why this problem was reoccurring! 15-20 minutes later I
got a call back from Ron (NICE TOUCH!) who updated me on the status,
promised to priority overnight them This time at their expense (last
time I PAID!). He also followed up to determine where their process had
broken down so that they could fix the root problem.
Judy's gone shopping, when she gets back I'm going to take her to a
movie (hopefully a comedy!)
Tomorrow is another day
Let's see what adventure that brings
Deems Davis # 406
Finishing - ( A Misnomer ! )
http://deemsrv10.com/
Message 22
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| Subject: | Re: Use of tank sealant |
Thanks
I actually got some RTV from work and was going to give that a try, I have
time for it to arrive.
I took a little setback over the vacation week.
I riveted my E-1008 Rib halfs to the same skin left and right that is I
put the B larger side on both top skins and even riveted the aft spar to
them. Yeah I know measure twice, cut once. I am an Engineer and should
be able to read drawings, but damn it sometimes I just don't want to:-)
Anyway if anyone needs some rivets drilled out give me a call I am very
practiced right now:-)
Michael Chase
General Dynamics Armament and Technical Products
802-657-6029 Office
802-922-5930 Cell
mchase@gdatp.com
This e-mail message (including attachments, if any) is for the sole use of
the intended recipient(s) and may contain information that is private,
confidential, or exempt from disclosure. Any unauthorized review, use,
copying, printing, disclosure, retention, or distribution is strictly
prohibited. If you are not the intended recipient, please contact the
sender by reply to this e-mail, and delete all copies without disclosing
this message to others. Thank you.
"jdalton77" <jdalton77@comcast.net>
Sent by: owner-rv10-list-server@matronics.com
01/02/2007 04:41 PM
Please respond to rv10-list
To: <rv10-list@matronics.com>
cc:
Subject: Re: RV10-List: Use of tank sealant
I used metal/plastic 5-min epoxy on the wedges and trailing edge. Worked
just fine.
Jeff Dalton
----- Original Message -----
From: Michael D Chase
Sent: Tuesday, January 02, 2007 1:27 PM
Subject: Re: RV10-List: Use of tank sealant
Tom,
Thanks I will order a can. I also managed to lose one half of an E1008
rib some where over the Christmas week and need to place an order for one
of those as well. Having a bunch of helpers in the shop is great, but
does have a few disadvantages,though I don't think I can blame this one on
the kids, Daddy lost it.
I see Vans has switched over in there catalog away from Pro-Seal any word
on the new stuff?
Michael Chase
General Dynamics Armament and Technical Products
802-657-6029 Office
802-922-5930 Cell
mchase@gdatp.com
This e-mail message (including attachments, if any) is for the sole use of
the intended recipient(s) and may contain information that is private,
confidential, or exempt from disclosure. Any unauthorized review, use,
copying, printing, disclosure, retention, or distribution is strictly
prohibited. If you are not the intended recipient, please contact the
sender by reply to this e-mail, and delete all copies without disclosing
this message to others. Thank you.
Tim Olson <Tim@MyRV10.com>
Sent by: owner-rv10-list-server@matronics.com
12/31/2006 09:41 AM
Please respond to rv10-list
To: rv10-list@matronics.com
cc:
Subject: Re: RV10-List: Use of tank sealant
You may just want to order a can for future use everywhere. There
will be places around the firewall where you'll want it, and other
things too. Just keep it in the freezer. I've come to like proseal
because it does a great job on any of the things it's recommended
for. It's tough stuff.
Tim Olson - RV-10 N104CD - Flying
do not archive
Michael D Chase wrote:
> Guys,
> I have a quick question I am ready to put the foam wedges in my
> elevators and was wondering if anyone used something other then tank
> sealant. I live in VT and it is hard to come by up here. I made the
> mistake of only ordering 1oz to cover the rudder trailing edge ohps. If
> I do have to order how much do I need to finish the taileless Handheld
>
>
FORUMS -
href="http://www.matronics.com/Navigator?RV10-List
">http://www.matronics.com/Navigator?RV10-List
href="http://forums.matronics.com">http://forums.matronics.com
Message 23
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| Subject: | Re: Van's shipping department, where did everyone go?? |
Dave,
What is Van's quoting for a lead time on the "standard" build wing kit
these days. I am hoping to be done with my elevators this week and will
be starting the "tunnel".
Anyone have an hours estimate for finishing the tail cone so I can plan my
ordering lead time?
Michael Chase
General Dynamics Armament and Technical Products
802-657-6029 Office
802-922-5930 Cell
mchase@gdatp.com
This e-mail message (including attachments, if any) is for the sole use of
the intended recipient(s) and may contain information that is private,
confidential, or exempt from disclosure. Any unauthorized review, use,
copying, printing, disclosure, retention, or distribution is strictly
prohibited. If you are not the intended recipient, please contact the
sender by reply to this e-mail, and delete all copies without disclosing
this message to others. Thank you.
"Dave Leikam" <DAVELEIKAM@wi.rr.com>
Sent by: owner-rv10-list-server@matronics.com
12/22/2006 05:02 PM
Please respond to rv10-list
To: <rv10-list@matronics.com>
cc:
Subject: Re: RV10-List: Van's shipping department, where
did everyone go??
I just confirmed my order for QB wings, fuse, and finishing kit today.
Told
the kits should be ready to ship late Feb. to mid March. I was told as of
today there are 688 RV-10s being built. I ordered parts for a new right
trim tab on 12/20. Parts came today Fed Ex. I was told they wouldn't
arrive till after Xmas. Shipping is a bit high I guess, $24.83 to
Milwaukee, WI (roughly).
But I guess I can never complain about getting something delivered across
the country in two days for $25.00. The game is to try not to have to
many
odds and ends shipped in between major orders. I am one who thinks the
USPS
should just raise their stamp rate to .50 and get it over with for a
while.
Never had a problem with anything from Van's yet. Still waiting on
Creativeair lights since 12/12 though.
Dave Leikam
40496
tail assembly
----- Original Message -----
From: "John Gonzalez" <indigoonlatigo@msn.com>
Sent: Friday, December 22, 2006 2:08 PM
Subject: Re: RV10-List: Van's shipping department, where did everyone go??
<indigoonlatigo@msn.com>
>
>
> Just because you guys request overnight or two day shipping does not
bump
> it up in the order department at Van's
>
> As Tim Olson and several others can attest too, including me, be very
> reluctant to ship anything overnight or even two day. You will be blown
> away by how much it costs. And absolutely, never get anything for
Saturday
> delivery.
>
>
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
>
> Try it out or take my word for it...don't do it.
>
> John G
>
>>From: MauleDriver <MauleDriver@nc.rr.com>
>>To: rv10-list@matronics.com
>>Subject: Re: RV10-List: Van's shipping department, where did everyone
go??
>>Date: Fri, 22 Dec 2006 14:36:26 -0500
>>
>>
>>I think I'm experiencing that now. I ordered some parts Monday, it
showed
>>up on the "ship list" on Tuesday (that's good). But it's not in UPS's
>>tracking system yet (which happens within minutes of actual pickup). I'm
>>concluding that "ship list" means, "ordered rec'd and sent for
>>picking/packing".
>>
>>The aircraft are so good, the kits so well engineered, and the overall
>>experience so wonderful that I'm fine with Van's core compentencies
being
>>over in the design and engineering area. Receiving, picking, packing
and
>>otherwise processing parts orders is important for Amazon. I sense that
>>suppling parts and accessories is a merely a requirement for Vans being
>>in this business.
>>
>>Remember when it took 'everyone' 3 days to process an order for
anything?
>>Ship overnight? forgetaboutit!
>>
>>Bill "deburr, dimple, deburr, dimple, deburr dimple the tailcone" Watson
>>
>>Brian Douglas wrote:
>>><bsponcil@belinblank.org>
>>>
>>>
>>>Yeah, I've had similar experiences. One time after I got the "your
order
>>>has already shipped so we can't add to it" answer, my wife called FedEx
>>>to confirm that (if you knew her this would make sense). Turns out
FedEx
>>>hadn't shown up at Vans yet so she called them on it and insisted they
>>>add to my existing order. Most recently I ordered a replacement F-1010
>>>bulkhead 1st thing monday morning, only to have it shipped the
following
>>>Friday.
>>>
>>>Vans makes a tremendous product but I'd say the Marketing and Customer
>>>Service deptments are somewhat subpar. Oh well. I think from now on,
>>>I'll just plan to pay extra for the 2 day shipping to avoid extended
>>>buildus interruptus.
>>>
>>>Just my $.02
>>>
>>>-Brian
>>>
>>>Iowa City, IA
>>>#40497
>>>Tailcone rivets this weekend!
>>>
>>>----- Original Message ----- From: "John Gonzalez"
>>><indigoonlatigo@msn.com>
>>>To: <RV10-LIST@matronics.com>
>>>Sent: Thursday, December 21, 2006 7:59 PM
>>>Subject: RV10-List: Van's shipping department, where did everyone go??
>>>
>>>
>>>><indigoonlatigo@msn.com>
>>>>
>>>>The last couple of times I have orderred parts through Van's I have
been
>>>>dissappointed in how long it took to get my stuff.
>>>>
>>>>Last Friday I orderred some accessories over the phone, just three or
>>>>four and asked for standard UPS ground delivery.
>>>>
>>>>The following Monday morning, two and a half days later, I called to
add
>>>>a few small items, rivets and nuts. I was told that there was no way
to
>>>>include these items in my previous order so that shipping could be all
>>>>together, no interest what so ever in even checking the status of my
>>>>Friday order.
>>>>
>>>>Today I got a UPS confirmation that UPS received a package for
shipment
>>>>to me from Van's. For one week the order is sitting in Van's being
>>>>filled before it even gets in the mail. So much for getting anything
>>>>done on what I need to get done during this holiday weekend.
>>>>
>>>>Very frustrating and not the first time.
>>>>
>>>>I know that Aircraft, Spruce and Specialty has a west coast location,
>>>>but i order through them anytime before 3pm and the next day it is
>>>>sitting in my office. EVERYTIME!
>>>>
>>>>Just venting!!!!!!!!!!!!!!!!!
>>>>
>>>>I always try to not order the small stuff through Van's for this very
>>>>reason. EEEEEEEEEEEEEEEEEE!!!
>>>>
>>>>John G.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>>
>
>
>
Message 24
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|
| Subject: | Re: Rolling the leading edges of the elevator & rudder |
Steve,
I used a piece of wood I had left over from putting hanger rods in
closets, it was a little over 1" OD, wood and long. I would suggest if
you don't have a spare just put your wife's cloths on the bed for a few
hours and use the one out of your closet.
Michael Chase
General Dynamics Armament and Technical Products
802-657-6029 Office
802-922-5930 Cell
mchase@gdatp.com
This e-mail message (including attachments, if any) is for the sole use of
the intended recipient(s) and may contain information that is private,
confidential, or exempt from disclosure. Any unauthorized review, use,
copying, printing, disclosure, retention, or distribution is strictly
prohibited. If you are not the intended recipient, please contact the
sender by reply to this e-mail, and delete all copies without disclosing
this message to others. Thank you.
LIKE2LOOP@aol.com
Sent by: owner-rv10-list-server@matronics.com
12/22/2006 03:52 PM
Please respond to rv10-list
To: rv10-list@matronics.com
cc:
Subject: RV10-List: Re: Rolling the leading edges of the
elevator & rudder
In a message dated 12/22/2006 11:43:30 AM Eastern Standard Time,
kearney@shaw.ca writes:
I used a 1 =BC? OD pipe to do the rolling. I found that using an edge seame
r
/ hand seamer I was able to eliminate most of the gap between the skins
along the rivet line (but not all).
Good start... keep trying. Over roll it a bit and work it by hand as
well. Any area that is bulging is an area that was under curved (not
rolled enough). The hand seamer finishes it for a snug fit, but will NOT
make up for the under rolling. The hand seam should be the same amount the
entire length, dont try to over bend the edge, just go back and roll more,
it killed my hands working the metal, but is do able. It takes effort to
roll and NOT bend at the edge of the spar... just be persistant and aware
of the direction of your forces. Look from the end and eye ball the areas
that seem flat.... it is an art, not a science!!!
Steve
do not archive
Stephen Blank #40499 - finishing elevator trim tabs. ( i
know... going slow.....)
766 SE River Lane
Port St. Lucie, FL 34983
772-475-5556 cell - evenings and weekends
???~??,
Message 25
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| Subject: | (No subject header) |
Actually, only two at-bats, Deems!
We could still pull this inning out. Maybe-just maybe- the pan will even clear
the engine mount!
>I got a call back from Ron (NICE TOUCH!)
I agree!
Now about D2A...
John Ackerman
On Jan 4, 2007, at 2:46 PM, Deems Davis wrote:
I think I need to take a vacation.
1st off, Judy is enjoying her new electro whizzy Gateway PC. :-*
The Fed Ex driver rings the bell @ 12:30 pm, Ah Ha thats the CORRECT parts from
Van's :-)
Sure enough the sender on the label is Van's! A call goes out to John Ackerman,
who is still in town
" There here !" :-D
"I'll be right over" says John.
John arrives moments later
After wiping salad dressing off my face, we head out to the shop eagerly
anticipating the BIG MOMENT. 8-)
We cut open the overnight box
.............
Out drops 4 (count them four) sets of IO 540 engine bolts,nuts, and washers ?
?
? ? ? ? =-O
Long pause .......
Blood pressure rises >:o
Take a deep breath >:o >:o
Blood pressure continues to rise >:o >:o >:o >:o
Check the invoice ...... yep the invoice has the right Van's part
description/number (EA DYNA VI IO-540 VIB ISO RV-10 Only) But the contents are
4
sets of (EA DYNA BOLT IO-540) commonly known as 'the bolt kit'.
!#@$"*^%^&#@&^$%^&%_^$&&^##@*%(^%^___%(#@@^%*(^&@J@!$@^!!!!!!!!!!!!!!! :'( :'(
:'( :'( :'( :'( ............
---- Msg sent via CableONE.net MyMail - http://www.cableone.net
Message 26
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| Subject: | Re: Bad Day At Blackrock - what's wrong with Customer service? |
Allen,
Sorry about the dig @ Sooners, that was one amazing football game!
When I talked to Gary Foster today, he said that you ground down the
ridges/fins on the sump to provide extra room for the potential
interference with the engine mount on the RV-10. I noticed mine didn't
seem to be ground down. I ordered my engine mount from Van's well AFTER
the problem was reported, BUT, when we had the engine up close and
personal the other day (with the wrong mounts) it looked like it was
going to be VERY tight. Once I finally get mounts that I can use I'll
try again (tomorrow?) I'll let you know the outcome. I also spoke w/
Will James and Gary about induction/filtered air, Gary hasn't done
anything so far and Will say's he woke up one morning @ 3am with a flash
of inspiration and had a design worked out. I'm trying to encourage him
to go ahead and follow up, any encouragement you can provide would be
welcome. Gary has been very helpful, but he's getting to the point where
he wants to finish and fly and not be in a builder support role.
Deems
Message 27
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| Subject: | Re: Bad Day At Blackrock - OOPS |
Deems Davis wrote:
>
>
> Allen,
>
> Sorry about the dig @ Sooners, that was one amazing football game!
>
> When I talked to Gary
I obviously need to get away from all this I had intended to send this
privately to Allen, My apologies to all
DO NOT ARCHIVE
Message 28
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|
| Subject: | Re: is: Bad Day At Blackrock - Score at the end of 2 innings |
- vendors 2, Deems 0
May I recommend the Movie, "Stranger Than Fiction" A good movie for the two
of you.
>From: Deems Davis <deemsdavis@cox.net>
>To: rv10-list@matronics.com
>Subject: Re: RV10-List: is: Bad Day At Blackrock - Score at the end of 2
>innings - vendors 2, Deems 0
>Date: Thu, 04 Jan 2007 14:46:55 -0700
>
>
>I think I need to take a vacation.
>
>1st off, Judy is enjoying her new electro whizzy Gateway PC. :-*
>
>The Fed Ex driver rings the bell @ 12:30 pm, Ah Ha thats the CORRECT parts
>from Van's :-)
>Sure enough the sender on the label is Van's! A call goes out to John
>Ackerman, who is still in town
>" There here !" :-D
>"I'll be right over" says John.
>John arrives moments later
>After wiping salad dressing off my face, we head out to the shop eagerly
>anticipating the BIG MOMENT. 8-)
>We cut open the overnight box
>.............
>Out drops 4 (count them four) sets of IO 540 engine bolts,nuts, and washers
>? ? ? ? ? ? =-O
>Long pause .......
>Blood pressure rises >:o
>Take a deep breath >:o >:o
>Blood pressure continues to rise >:o >:o >:o >:o
>Check the invoice ...... yep the invoice has the right Van's part
>description/number (EA DYNA VI IO-540 VIB ISO RV-10 Only) But the contents
>are 4 sets of (EA DYNA BOLT IO-540) commonly known as 'the bolt kit'.
>!#@$"*^%^&#@&^$%^&%_^$&&^##@*%(^%^___%(#@@^%*(^&@J@!$@^!!!!!!!!!!!!!!!
>:'( :'( :'( :'( :'( :'( ............
>
>Well another call to Van's, after Ron politely listened to my diatribe, he
>promised to personally follow-up and pick/fill the order himself and to
>investigate why this problem was reoccurring! 15-20 minutes later I got a
>call back from Ron (NICE TOUCH!) who updated me on the status, promised to
>priority overnight them This time at their expense (last time I PAID!). He
>also followed up to determine where their process had broken down so that
>they could fix the root problem.
>
>Judy's gone shopping, when she gets back I'm going to take her to a movie
>(hopefully a comedy!)
>
>
>Tomorrow is another day
>
>Let's see what adventure that brings
>
>Deems Davis # 406
>Finishing - ( A Misnomer ! ) http://deemsrv10.com/
>
>
Message 29
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| Subject: | Bad Day At Blackrock - what's wrong with Customer service? |
Since this was brought up, when we built Jim Younkins IO-540 for his
-10, his assistant found the same problem. So, we ground down the fins
on the sump. This was about the same time we built Gary's engine. In the
meantime, someone on the list found the interference with the standard
C4B5-D4A5 sump as well and it was determined to be an issue with the
mount itself. If I'm not mistaken, the issue of the mount has been
resolved. But if there is a fit issue with the sump on any of the
engines we have put CAS on, let me know so we can address. Does anyone
have an inside to Van's to verify if a correction has been made to the
mount?
Hey Deems, I loved the ball game!!!! GO POKES!!!!!
Allen
-----Original Message-----
From: owner-rv10-list-server@matronics.com
[mailto:owner-rv10-list-server@matronics.com] On Behalf Of Deems Davis
Sent: Thursday, January 04, 2007 4:53 PM
Subject: Re: RV10-List: Bad Day At Blackrock - what's wrong with
Customer service?
Allen,
Sorry about the dig @ Sooners, that was one amazing football game!
When I talked to Gary Foster today, he said that you ground down the
ridges/fins on the sump to provide extra room for the potential
interference with the engine mount on the RV-10. I noticed mine didn't
seem to be ground down. I ordered my engine mount from Van's well AFTER
the problem was reported, BUT, when we had the engine up close and
personal the other day (with the wrong mounts) it looked like it was
going to be VERY tight. Once I finally get mounts that I can use I'll
try again (tomorrow?) I'll let you know the outcome. I also spoke w/
Will James and Gary about induction/filtered air, Gary hasn't done
anything so far and Will say's he woke up one morning @ 3am with a flash
of inspiration and had a design worked out. I'm trying to encourage him
to go ahead and follow up, any encouragement you can provide would be
welcome. Gary has been very helpful, but he's getting to the point where
he wants to finish and fly and not be in a builder support role.
Deems
Message 30
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|
| Subject: | Re: Wheel Pant Spacer Bolts BreakingWheel Pant Spacer Bolts |
Breaking
I second, /"When /are you going to make these available to purchase?"
Brian
#40308
Scott Schmidt wrote:
>
> Are you going to make these available to purchase?
>
>
>
> Scott Schmidt
>
> sschmidt@ussynthetic.com
>
> ------------------------------------------------------------------------
>
> *From:* owner-rv10-list-server@matronics.com
> [mailto:owner-rv10-list-server@matronics.com] *On Behalf Of *Russell Daves
> *Sent:* Thursday, January 04, 2007 4:24 AM
> *To:* rv10-list@matronics.com
> *Subject:* Re: RV10-List: Wheel Pant Spacer Bolts BreakingWheel Pant
> Spacer Bolts Breaking
>
>
>
> Flat part in the middle is a wrench slot to tighten up the AN-6A bolt
> with the axle nut.
>
>
>
> Russ Daves
>
> * *
> * *
> **
> **
> **
> **
> **
> **
> * *
> *
>
>
> *
Message 31
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| Subject: | Re: Use of tank sealant |
I might be able to top that. I closed up the horizontal stabilizer with
an 18 volt cordless flashlight inside.
I don't know how these things happen, but they do. Fond memories. At
least it's not an HP (new world order) (group hug) computer.
Paul
450 fuselage w/ flashlight removed
----- Original Message -----
From: Michael D Chase
To: rv10-list@matronics.com
Sent: Thursday, January 04, 2007 2:18 PM
Subject: Re: RV10-List: Use of tank sealant
Thanks
I actually got some RTV from work and was going to give that a try, I
have time for it to arrive.
I took a little setback over the vacation week.
I riveted my E-1008 Rib halfs to the same skin left and right that is
I put the B larger side on both top skins and even riveted the aft spar
to them. Yeah I know measure twice, cut once. I am an Engineer and
should be able to read drawings, but damn it sometimes I just don't want
to:-) Anyway if anyone needs some rivets drilled out give me a call I
am very practiced right now:-)
Michael Chase
General Dynamics Armament and Technical Products
802-657-6029 Office
802-922-5930 Cell
mchase@gdatp.com
This e-mail message (including attachments, if any) is for the sole
use of the intended recipient(s) and may contain information that is
private, confidential, or exempt from disclosure. Any unauthorized
review, use, copying, printing, disclosure, retention, or distribution
is strictly prohibited. If you are not the intended recipient, please
contact the sender by reply to this e-mail, and delete all copies
without disclosing this message to others. Thank you.
"jdalton77" <jdalton77@comcast.net>
Sent by: owner-rv10-list-server@matronics.com
01/02/2007 04:41 PM
Please respond to rv10-list
To: <rv10-list@matronics.com>
cc:
Subject: Re: RV10-List: Use of tank sealant
I used metal/plastic 5-min epoxy on the wedges and trailing edge.
Worked just fine.
Jeff Dalton
----- Original Message -----
From: Michael D Chase
To: rv10-list@matronics.com
Sent: Tuesday, January 02, 2007 1:27 PM
Subject: Re: RV10-List: Use of tank sealant
Tom,
Thanks I will order a can. I also managed to lose one half of an
E1008 rib some where over the Christmas week and need to place an order
for one of those as well. Having a bunch of helpers in the shop is
great, but does have a few disadvantages,though I don't think I can
blame this one on the kids, Daddy lost it.
I see Vans has switched over in there catalog away from Pro-Seal any
word on the new stuff?
Michael Chase
General Dynamics Armament and Technical Products
802-657-6029 Office
802-922-5930 Cell
mchase@gdatp.com
This e-mail message (including attachments, if any) is for the sole
use of the intended recipient(s) and may contain information that is
private, confidential, or exempt from disclosure. Any unauthorized
review, use, copying, printing, disclosure, retention, or distribution
is strictly prohibited. If you are not the intended recipient, please
contact the sender by reply to this e-mail, and delete all copies
without disclosing this message to others. Thank you.
Tim Olson <Tim@MyRV10.com>
Sent by: owner-rv10-list-server@matronics.com
12/31/2006 09:41 AM
Please respond to rv10-list
To: rv10-list@matronics.com
cc:
Subject: Re: RV10-List: Use of tank sealant
You may just want to order a can for future use everywhere. There
will be places around the firewall where you'll want it, and other
things too. Just keep it in the freezer. I've come to like proseal
because it does a great job on any of the things it's recommended
for. It's tough stuff.
Tim Olson - RV-10 N104CD - Flying
do not archive
Michael D Chase wrote:
> Guys,
> I have a quick question I am ready to put the foam wedges in my
> elevators and was wondering if anyone used something other then tank
> sealant. I live in VT and it is hard to come by up here. I made the
> mistake of only ordering 1oz to cover the rudder trailing edge
ohps. If
> I do have to order how much do I need to finish the taileless
Handheld
>
>
FORUMS -
href="http://www.matronics.com/Navigator?RV10-List">http://www.matronic
s.com/Navigator?RV10-List
href="http://forums.matronics.com">http://forums.matronics.com
FORUMS -
Message 32
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|
----=_NextPart_000_0049_01C7302D.550B3D50
----=_NextPart_000_004D_01C7302D.550D8740
----=_NextPart_000_0051_01C7302D.550D8740
----=_NextPart_000_0055_01C7302D.550FF840
----=_NextPart_000_0059_01C7302D.55126940--
Message 33
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I remember it also cost about $18.60 plus shipping. My Vans part was never
unwrapped from the cellophane. I called, had them send the new one
(complete assembly), and then sent theirs back to them (complete assembly).
The boxes passed each other in the mail, I only paid the above amounts, and
they took care of crediting my account, so I ended up with a zero balance.
I've only done this since Christmas. The lady I talked to knew exactly what
I meant when I said I needed the RV-10 nosewheel exchange and did the rest
for me. Seems like they're getting pretty good at this.
Rob Wright
#392
Fuse
Message 34
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List stripped my attachments so here goes:
<gasp> search <gasp> the archives for these subjects:
Nose Wheel Valve Clearance Solution
And
Matco Contact
You'll come up with at least 6 threads.
Rob Wright
#392
fuse
Message 35
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| Subject: | Re: Bad Day At Blackrock - OOPS |
Anybody else out there missing James?
Roger 40079
Message 36
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| Subject: | Bad Day At Blackrock - OOPS |
McClow was a valued institution before his wife put the skids on his
live video performances.
John 40600
________________________________
From: owner-rv10-list-server@matronics.com on behalf of
Fixitauto@aol.com
Sent: Thu 1/4/2007 5:34 PM
Subject: Re: RV10-List: Bad Day At Blackrock - OOPS
Anybody else out there missing James?
Roger 40079
Message 37
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| Subject: | Re: Seeking sales position |
Hello!
It's a small world. My wife and I both worked for J&J doing medical research in
the La Jolla facility. We were told they were going to close the building. We
were laid off with lots of other researchers there in 1994 and replaced with
Chinese lower paid ones, using the H1-B visa program in a creative way. They built
a new very large posh west-coast showcase research building instead of closing.
We feel for you. Wish you luck. We have just started our empennage kit
for our RV-10.
Brian and Ruth Preston
#40666
-------------- Original message --------------
From: "ddddsp1@juno.com" <ddddsp1@juno.com>
After seeing the success Deems had getting results with the CONTACTS on this list
I thought I would give it a shot myself.
After 13 years selling Pharmaceuticals for Johnson & Johnson I was laid off last
week in a RIF (reduction in force). If anyone is hiring District, Regional,
or National Sales Reps I would love to talk to you about the opportunity. I
also have 6 years of Sales Management. Looking preferably in the Central Plains/Midwest
but willl look at all opportunities. Why not, with an RV10 I can travel
if I need too!
I enjoy selling and hope to find another position in outside sales. If your company
is looking or you know of successful companies that are seekings sales
reps I would certainly appreciate the tip.
Thanks,
DEAN SOMBKE
40449
________________________________________________________________________
FREE for 30 Days! - Holiday eCards from AmericanGreetings.com
Click HERE and start sending today!
<html><body>
<DIV>Hello!</DIV>
<DIV>It's a small world. My wife and I both worked for J&J doing medical research
in the La Jolla facility. We were told they were going to close the building.
We were laid off with lots of other researchers there in 1994 and replaced
with Chinese lower paid ones, using the H1-B visa program in a creative way.
They built a new very large posh west-coast showcase research building
instead of closing. We feel for you. Wish you luck. We have just started our
empennage kit for our RV-10. </DIV>
<DIV>Brian and Ruth Preston</DIV>
<DIV>#40666</DIV>
<DIV> </DIV>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px
solid">-------------- Original message -------------- <BR>From: "ddddsp1@juno.com"
<ddddsp1@juno.com> <BR>
<P>After seeing the success Deems had getting results with the CONTACTS on this
list I thought I would give it a shot myself.</P>
<P>After 13 years selling Pharmaceuticals for Johnson & Johnson I was laid
off last week in a RIF (reduction in force). If anyone is hiring District,
Regional, or National Sales Reps I would love to talk to you about the opportunity.
I also have 6 years of Sales Management. Looking preferably
in the Central Plains/Midwest but willl look at all opportunities. Why
not, with an RV10 I can travel if I need too!</P>
<P>I enjoy selling and hope to find another position in outside sales.
If your company is looking or you know of successful companies that are seekings
sales reps I would certainly appreciate the tip. </P>
<P>Thanks,</P>
<P>DEAN SOMBKE</P>
<P>40449</P><FONT face=Times-New-Roman size=2><BR><BR>________________________________________________________________________<BR><A href="http://track.juno.com/s/lc?s=197335&u=http://www.americangreetings.com/index.pd?c=uol5637"><B>FREE</B> for 30 Days! - Holiday eCards from AmericanGreetings.com<BR><B>Click HERE</B> and start sending today!</A><BR></FONT><PRE><B><FONT face="courier new,courier" size=2 color000000?>
</B></FONT></PRE></BLOCKQUOTE>
<pre><b><font size=2 color="#000000" face="courier new,courier">
</b></font></pre></body></html>
Message 38
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| Subject: | Installing elevators and rudders |
Wayne, could you please send me your photos as I'm interested in the
forced air from the overhead console. Did you install the vertical
stabiliser scoop that they sell?
Regards
Patrick Pulis
Adelaide, South Australia
# 40299
_____
From: Wayne Edgerton [mailto:wayne.e@grandecom.net]
Sent: Thursday, 4 January 2007 11:23 PM
Subject: Re: RV10-List: Installing elevators and rudders
Hi Jon,
I purchased Accuracy Avionics overhead console for air and lights and
this will be the air intake for the console. I've sent all of my build
photos over to Tony at Accuracy Avionics
http://www.accuracyavionics.com/v1/index.html and he said he will be
posting them on his web site. If he doesn't, if anyone would like to see
what I did, I can gladly forward them some photos.
We'll see how well it works when I get into the air. It should work
really well, in theory :>}
Wayne Edgerton # 40336
starting instrument panel install today
Message 39
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| Subject: | Re: Seeking sales position |
What a builders number. 666.
Larry
#356
do not archive
cloudvalley@comcast.net wrote:
> Hello!
> It's a small world. My wife and I both worked for J&J doing medical
> research in the La Jolla facility. We were told they were going to
> close the building. We were laid off with lots of other researchers
> there in 1994 and replaced with Chinese lower paid ones, using the
> H1-B visa program in a creative way. They built a new very large posh
> west-coast showcase research building instead of closing. We feel for
> you. Wish you luck. We have just started our empennage kit for our RV-10.
> Brian and Ruth Preston
> #40666
>
>
> -------------- Original message --------------
> From: "ddddsp1@juno.com" <ddddsp1@juno.com>
>
> After seeing the success Deems had getting results with the
> CONTACTS on this list I thought I would give it a shot myself.
>
> After 13 years selling Pharmaceuticals for Johnson & Johnson I was
> laid off last week in a RIF (reduction in force). If anyone is
> hiring District, Regional, or National Sales Reps I would love to
> talk to you about the opportunity. I also have 6 years of Sales
> Management. Looking preferably in the Central Plains/Midwest but
> willl look at all opportunities. Why not, with an RV10 I can
> travel if I need too!
>
> I enjoy selling and hope to find another position in outside
> sales. If your company is looking or you know of successful
> companies that are seekings sales reps I would certainly
> appreciate the tip.
>
> Thanks,
>
> DEAN SOMBKE
>
> 40449
>
>
> ________________________________________________________________________
> *FREE* for 30 Days! - Holiday eCards from AmericanGreetings.com
> *Click HERE* and start sending today!
> <http://track.juno.com/s/lc?s=197335&u=http://www.americangreetings.com/index.pd?c=uol5637>
>
> *
>
>
> *
>
> *
>
>
> *
Message 40
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| Subject: | Re: Seeking sales position |
OOPs! It's builder 40666.
Brian
-------------- Original message --------------
From: Larry Rosen <LarryRosen@comcast.net>
>
> What a builders number. 666.
>
> Larry
> #356
> do not archive
>
> cloudvalley@comcast.net wrote:
> > Hello!
> > It's a small world. My wife and I both worked for J&J doing medical
> > research in the La Jolla facility. We were told they were going to
> > close the building. We were laid off with lots of other researchers
> > there in 1994 and replaced with Chinese lower paid ones, using the
> > H1-B visa program in a creative way. They built a new very large posh
> > west-coast showcase research building instead of closing. We feel for
> > you. Wish you luck. We have just started our empennage kit for our RV-10.
> > Brian and Ruth Preston
> > #40666
> >
> >
> > -------------- Original message --------------
> > From: "ddddsp1@juno.com"
> >
> > After seeing the success Deems had getting results with the
> > CONTACTS on this list I thought I would give it a shot myself.
> >
> > After 13 years selling Pharmaceuticals for Johnson & Johnson I was
> > laid off last week in a RIF (reduction in force). If anyone is
> > hiring District, Regional, or National Sales Reps I would love to
> > talk to you about the opportunity. I also have 6 years of Sales
> > Management. Looking preferably in the Central Plains/Midwest but
> > willl look at all opportunities. Why not, with an RV10 I can
> > travel if I need too!
> >
> > I enjoy selling and hope to find another position in outside
> > sales. If your company is looking or you know of successful
> > companies that are seekings sales reps I would certainly
> > appreciate the tip.
> >
> > Thanks,
> >
> > DEAN SOMBKE
> >
> > 40449
> >
> >
> >
> > ________________________________________________________________________
> > *FREE* for 30 Days! - Holiday eCards from AmericanGreetings.com
> > *Click HERE* and start sending today!
> >
> > ?c=uol5637>
> >
> > *
> >
> >
> > *
> >
> > *
> >
> >
> > *
>
>
>
>
<html><body>
<DIV>OOPs! It's builder 40666.</DIV>
<DIV>Brian</DIV>
<DIV> </DIV>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px
solid">-------------- Original message -------------- <BR>From: Larry Rosen
<LarryRosen@comcast.net> <BR><BR>> --> RV10-List message posted by:
Larry Rosen <LARRYROSEN@COMCAST.NET><BR>> <BR>> What a builders number.
666. <BR>> <BR>> Larry <BR>> #356 <BR>> do not archive <BR>>
<BR>> cloudvalley@comcast.net wrote: <BR>> > Hello! <BR>> > It's
a small world. My wife and I both worked for J&J doing medical <BR>>
> research in the La Jolla facility. We were told they were going to <BR>>
> close the building. We were laid off with lots of other researchers <BR>>
> there in 1994 and replaced with Chinese lower paid ones, using the
<BR>> > H1-B visa program in a creative way. They built a new very large
posh <BR>> > west-coast showcase research building instead of closing.
We feel for <BR>> > you. Wish you luck. We hav
e just
started our empennage kit for our RV-10. <BR>> > Brian and Ruth Preston
<BR>> > #40666 <BR>> > <BR>> > <BR>> > --------------
Original message -------------- <BR>> > From: "ddddsp1@juno.com" <DDDDSP1@JUNO.COM><BR>>
> <BR>> > After seeing the success Deems had getting
results with the <BR>> > CONTACTS on this list I thought I would give
it a shot myself. <BR>> > <BR>> > After 13 years selling Pharmaceuticals
for Johnson & Johnson I was <BR>> > laid off last week in a
RIF (reduction in force). If anyone is <BR>> > hiring District, Regional,
or National Sales Reps I would love to <BR>> > talk to you about the
opportunity. I also have 6 years of Sales <BR>> > Management. Looking preferably
in the Central Plains/Midwest but <BR>> > willl look at all opportunities.
Why not, with an RV10 I can <BR>> > travel if I need too! <BR>>
> <BR>> > I enjoy selling and hope to
find
<pre><b><font size=2 color="#000000" face="courier new,courier">
</b></font></pre></body></html>
Message 41
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| Subject: | Re: Seeking sales position |
The devil's in the details man. N""666? Makes sense though, seems like you
have to about sell your soul to build one of these things much less have GA
as a hobby!
All said in fun. Enjoy the build.
Do not archive
----- Original Message -----
From: "Larry Rosen" <LarryRosen@comcast.net>
Sent: Thursday, January 04, 2007 9:38 PM
Subject: Re: RV10-List: Seeking sales position
>
> What a builders number. 666.
>
> Larry
> #356
> do not archive
>
> cloudvalley@comcast.net wrote:
>> Hello!
>> It's a small world. My wife and I both worked for J&J doing medical
>> research in the La Jolla facility. We were told they were going to close
>> the building. We were laid off with lots of other researchers there in
>> 1994 and replaced with Chinese lower paid ones, using the H1-B visa
>> program in a creative way. They built a new very large posh west-coast
>> showcase research building instead of closing. We feel for you. Wish you
>> luck. We have just started our empennage kit for our RV-10.
>> Brian and Ruth Preston
>> #40666
>>
>> -------------- Original message --------------
>> From: "ddddsp1@juno.com" <ddddsp1@juno.com>
>>
>> After seeing the success Deems had getting results with the
>> CONTACTS on this list I thought I would give it a shot myself.
>>
>> After 13 years selling Pharmaceuticals for Johnson & Johnson I was
>> laid off last week in a RIF (reduction in force). If anyone is
>> hiring District, Regional, or National Sales Reps I would love to
>> talk to you about the opportunity. I also have 6 years of Sales
>> Management. Looking preferably in the Central Plains/Midwest but
>> willl look at all opportunities. Why not, with an RV10 I can
>> travel if I need too!
>>
>> I enjoy selling and hope to find another position in outside
>> sales. If your company is looking or you know of successful
>> companies that are seekings sales reps I would certainly
>> appreciate the tip.
>> Thanks,
>>
>> DEAN SOMBKE
>>
>> 40449
>>
>>
>>
>>
>> ________________________________________________________________________
>> *FREE* for 30 Days! - Holiday eCards from AmericanGreetings.com
>> *Click HERE* and start sending today!
>>
>> <http://track.juno.com/s/lc?s=197335&u=http://www.americangreetings.com/index.pd?c=uol5637>
>>
>> *
>>
>>
>> *
>>
>> *
>>
>>
>> *
>
>
>
Message 42
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| Subject: | Re: Van's shipping department, where did everyone go?? |
If you mean me (Dave Leikam), I didn't get any info on slow build kit
delivery times. Only what I was told about the QB I ordered. Mid March
delivery, ordered Dec. 22nd.
I could check to be sure, but I want to say my tail cone took about 70
hours.
Dave Leikam
40496
do not archive
----- Original Message -----
From: Michael D Chase
To: rv10-list@matronics.com
Sent: Thursday, January 04, 2007 4:32 PM
Subject: Re: RV10-List: Van's shipping department, where did everyone
go??
Dave,
What is Van's quoting for a lead time on the "standard" build wing kit
these days. I am hoping to be done with my elevators this week and will
be starting the "tunnel".
Anyone have an hours estimate for finishing the tail cone so I can
plan my ordering lead time?
Michael Chase
General Dynamics Armament and Technical Products
802-657-6029 Office
802-922-5930 Cell
mchase@gdatp.com
This e-mail message (including attachments, if any) is for the sole
use of the intended recipient(s) and may contain information that is
private, confidential, or exempt from disclosure. Any unauthorized
review, use, copying, printing, disclosure, retention, or distribution
is strictly prohibited. If you are not the intended recipient, please
contact the sender by reply to this e-mail, and delete all copies
without disclosing this message to others. Thank you.
"Dave Leikam" <DAVELEIKAM@wi.rr.com>
Sent by: owner-rv10-list-server@matronics.com
12/22/2006 05:02 PM
Please respond to rv10-list
To: <rv10-list@matronics.com>
cc:
Subject: Re: RV10-List: Van's shipping
department, where did everyone go??
I just confirmed my order for QB wings, fuse, and finishing kit today.
Told
the kits should be ready to ship late Feb. to mid March. I was told
as of
today there are 688 RV-10s being built. I ordered parts for a new
right
trim tab on 12/20. Parts came today Fed Ex. I was told they wouldn't
arrive till after Xmas. Shipping is a bit high I guess, $24.83 to
Milwaukee, WI (roughly).
But I guess I can never complain about getting something delivered
across
the country in two days for $25.00. The game is to try not to have to
many
odds and ends shipped in between major orders. I am one who thinks
the USPS
should just raise their stamp rate to .50 and get it over with for a
while.
Never had a problem with anything from Van's yet. Still waiting on
Creativeair lights since 12/12 though.
Dave Leikam
40496
tail assembly
----- Original Message -----
From: "John Gonzalez" <indigoonlatigo@msn.com>
To: <rv10-list@matronics.com>
Sent: Friday, December 22, 2006 2:08 PM
Subject: Re: RV10-List: Van's shipping department, where did everyone
go??
<indigoonlatigo@msn.com>
>
>
> Just because you guys request overnight or two day shipping does not
bump
> it up in the order department at Van's
>
> As Tim Olson and several others can attest too, including me, be
very
> reluctant to ship anything overnight or even two day. You will be
blown
> away by how much it costs. And absolutely, never get anything for
Saturday
> delivery.
>
>
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!
>
> Try it out or take my word for it...don't do it.
>
> John G
>
>>From: MauleDriver <MauleDriver@nc.rr.com>
>>To: rv10-list@matronics.com
>>Subject: Re: RV10-List: Van's shipping department, where did
everyone go??
>>Date: Fri, 22 Dec 2006 14:36:26 -0500
>>
>>
>>I think I'm experiencing that now. I ordered some parts Monday, it
showed
>>up on the "ship list" on Tuesday (that's good). But it's not in
UPS's
>>tracking system yet (which happens within minutes of actual pickup).
I'm
>>concluding that "ship list" means, "ordered rec'd and sent for
>>picking/packing".
>>
>>The aircraft are so good, the kits so well engineered, and the
overall
>>experience so wonderful that I'm fine with Van's core compentencies
being
>>over in the design and engineering area. Receiving, picking,
packing and
>>otherwise processing parts orders is important for Amazon. I sense
that
>>suppling parts and accessories is a merely a requirement for Vans
being
>>in this business.
>>
>>Remember when it took 'everyone' 3 days to process an order for
anything?
>>Ship overnight? forgetaboutit!
>>
>>Bill "deburr, dimple, deburr, dimple, deburr dimple the tailcone"
Watson
>>
>>Brian Douglas wrote:
>>><bsponcil@belinblank.org>
>>>
>>>
>>>Yeah, I've had similar experiences. One time after I got the "your
order
>>>has already shipped so we can't add to it" answer, my wife called
FedEx
>>>to confirm that (if you knew her this would make sense). Turns out
FedEx
>>>hadn't shown up at Vans yet so she called them on it and insisted
they
>>>add to my existing order. Most recently I ordered a replacement
F-1010
>>>bulkhead 1st thing monday morning, only to have it shipped the
following
>>>Friday.
>>>
>>>Vans makes a tremendous product but I'd say the Marketing and
Customer
>>>Service deptments are somewhat subpar. Oh well. I think from now
on,
>>>I'll just plan to pay extra for the 2 day shipping to avoid
extended
>>>buildus interruptus.
>>>
>>>Just my $.02
>>>
>>>-Brian
>>>
>>>Iowa City, IA
>>>#40497
>>>Tailcone rivets this weekend!
>>>
>>>----- Original Message ----- From: "John Gonzalez"
>>><indigoonlatigo@msn.com>
>>>To: <RV10-LIST@matronics.com>
>>>Sent: Thursday, December 21, 2006 7:59 PM
>>>Subject: RV10-List: Van's shipping department, where did everyone
go??
>>>
>>>
>>>><indigoonlatigo@msn.com>
>>>>
>>>>The last couple of times I have orderred parts through Van's I
have been
>>>>dissappointed in how long it took to get my stuff.
>>>>
>>>>Last Friday I orderred some accessories over the phone, just three
or
>>>>four and asked for standard UPS ground delivery.
>>>>
>>>>The following Monday morning, two and a half days later, I called
to add
>>>>a few small items, rivets and nuts. I was told that there was no
way to
>>>>include these items in my previous order so that shipping could be
all
>>>>together, no interest what so ever in even checking the status of
my
>>>>Friday order.
>>>>
>>>>Today I got a UPS confirmation that UPS received a package for
shipment
>>>>to me from Van's. For one week the order is sitting in Van's being
>>>>filled before it even gets in the mail. So much for getting
anything
>>>>done on what I need to get done during this holiday weekend.
>>>>
>>>>Very frustrating and not the first time.
>>>>
>>>>I know that Aircraft, Spruce and Specialty has a west coast
location,
>>>>but i order through them anytime before 3pm and the next day it is
>>>>sitting in my office. EVERYTIME!
>>>>
>>>>Just venting!!!!!!!!!!!!!!!!!
>>>>
>>>>I always try to not order the small stuff through Van's for this
very
>>>>reason. EEEEEEEEEEEEEEEEEE!!!
>>>>
>>>>John G.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
-Matt Dralle, List Admin.
Message 43
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| Subject: | is: Bad Day At Blackrock - Score at the end of 2 innings |
- vendors 2, Deems 0
Better take in a drama or chick-flic, sounds like Van's is supplying all the
comedy you need for the moment.
Albert Gardner
Yuma, AZ
-----Original Message-----
From: Deems Davis
Judy's gone shopping, when she gets back I'm going to take her to a
movie (hopefully a comedy!)
Tomorrow is another day
Let's see what adventure that brings
Deems Davis # 406
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