Today's Message Index:
----------------------
1. 08:20 PM - Re: Re: Reconsider Garmin Purchases (PatrickThyssen)
Message 1
| INDEX | Back to Main INDEX |
| NEXT | Skip to NEXT Message |
| LIST | Reply to LIST Regarding this Message |
| SENDER | Reply to SENDER Regarding this Message |
|
| Subject: | Re: Reconsider Garmin Purchases |
Hey Matt don't feel bad it took garmin 6 yrs to get wx500 lighting on our g500
and then had to wait 2 months to get the bigger, $200 data card, we have to have,I
ordered at SNF. Got it last week. Then four days later service bulletin on
soft ware keys are backwards.
They have problems.
Patrick Thyssen
Sent from my iPad
> On Jun 17, 2015, at 4:39 PM, Matt Dralle <dralle@matronics.com> wrote:
>
>
> Before making my original post, I had contacted two different Avionics shops
and received the exact same story, so I didn't base my findings on a single vendor.
I have subsequently contacted Garmin directly and was told that the parts
are in fact orderable by dealers. But, when those same avionics dealers call
the Garmin parts department they are told they are not allowed to order those
parts. So, something is definitely not quite lining up here. I guess I apologize
to the community for venting my frustration with this process, but this really
shouldn't be this difficult. I will follow up with more information on this
debacle as it hopefully progresses.
>
> Btw, the lens part number for the SL-30 is 308-3201-42 and the lens for the GTX-327
is 470-00034-00.
>
> Matt
>
>
>
> At 11:14 AM 6/17/2015 Wednesday, Matt Dralle wrote:
>> In the rebuild of my RV-8 recently, I managed to get a scratch in the lens of
both the Garmin SL-30 and the Garmin GTX-327. No biggie, I thought, I'll just
order up a replacement and stick them in, much like I did on the King KX-125
on the RV-6.
>>
>> I called up Pacific Coast Avionics today to order the parts and was told the
following: Garmin will not sell the lens. Yup, you hear that right. My only option
is to return both units to Garmin for a "factory repair" and the MINIMUM
charge will be $535 for EACH unit! That is $1070 to replace two $4 pieces of
plastic! That is simply outrageous! Frankly, criminal behavior.
>>
>> I will NOT be buying ANY future Garmin products. I refuse to do business with
a company that treats their customers this way. Unacceptable.
>>
>> -
>> Matt Dralle
>
> -
> Matt Dralle
>
> RV-8 #82880 N998RV "Ruby Vixen"
> http://www.mattsrv8.com - Matt's Complete RV-8 Construction Log
> http://www.mattsrv8.com/Mishap - Landing Mishap Rebuild Log
> http://www.youtube.com/MattsRV8 - Matt's RV-8 HDTV YouTube Channel
> Status: 182+ Hours TTSN - Version 2.0 Now Flying!
>
> RV-6 #20916 N360EM "The Flyer"
> http://www.mattsrv6.com - Matt's RV-6 Revitalization Log
> Status: 300+ Hours - Full Flyer Mode!
>
> Matt's Livermore Airport Live ATC Stream!
> Check out the live ATC stream directly from my hangar at the Livermore
> Airport. Includes both Tower and Ground transmissions. Archives too!
> For entertainment purposes only. http://klvk.matronics.com
>
>
>
>
>
Other Matronics Email List Services
These Email List Services are sponsored solely by Matronics and through the generous Contributions of its members.
-- Please support this service by making your Contribution today! --
|