RVSouthEast-List Digest Archive

Wed 04/23/08


Total Messages Posted: 8



Today's Message Index:
----------------------
 
     1. 04:41 AM - Re: Re: Aircraft Insurance - for 9A (bburril)
     2. 06:43 AM - Re: Aircraft Insurance - for 9A (Speedy11@aol.com)
     3. 06:46 AM - Re: Aircraft Insurance - for 9A (Speedy11@aol.com)
     4. 09:31 AM - Re: Aircraft Insurance - for 9A (NationAir)
     5. 10:53 AM - Re: Re: Aircraft Insurance - for 9A (bburril)
     6. 04:54 PM - Cappy, take a bow! (Ron Schreck)
     7. 06:51 PM - Re: Cappy, take a bow! (Steve Glasgow)
     8. 06:54 PM - Re: Cappy, take a bow! (Steve Glasgow)
 
 
 


Message 1


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    Time: 04:41:19 AM PST US
    From: "bburril" <bburril@carolina.rr.com>
    Subject: Re: Aircraft Insurance - for 9A
    You tell him Dan it is price fixing in every way!!!----- Original Message ----- From: "Dan Horton" <danhorton@elmore.rr.com> Sent: Tuesday, April 22, 2008 7:46 PM Subject: Re: RVSouthEast-List: Re: Aircraft Insurance - for 9A > <danhorton@elmore.rr.com> > > <<Typically in AIG's quoting system the underwriters are supposed to check > each risk to see if it has been previously quoted. >> > > David, thank you for your explanation, but I must say the "quote capture" > system referenced above is perhaps the single most irritating thing about > aircraft insurance. It is an anti-competitive price-fixing game designed > to protect broker commissions. First broker to obtain a quote from a > particular underwriter has you captured....which is why every broker's > first request is "let me get you a quote". Sure, you can chat with him > all you like, but when he gives you a price, you're locked; in theory you > can't get a quote from another broker for insurance with that same > underwriter. > > Ahh, but you say all quotes from the same underwriter would all be the > same anyway? Well, yes they would, IF the brokers all agreed to not > discount commissions. However, that would be unlikely in a free market, > and probably illegal anyway. > > Imagine a system where the first Chevy dealer to register your name with > GM was the only dealer allowed to sell you a car....and as such, his > profit was non-negotiable. > > Dan Horton > > >


    Message 2


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    Time: 06:43:47 AM PST US
    From: Speedy11@aol.com
    Subject: Re: Aircraft Insurance - for 9A
    David, An excellent reply and explanation. There are always two sides to a story. However ... consider that as consumers we recognize you, the retailer, as "the insurance company" much as we recognize the local grocery store as a food supplier - even though they are only the retailer for the food industry. So, when we, as insurance consumers, have an insurance problem we look to you (the insurance company) for resolution. We have paid you to intervene for us and we expect value for the premium we pay. As you know, value is really the "perception" of value and the critical part of the perception equation lies with the consumer. Furthermore, I don't buy your argument regarding the reasoning for doubling the premium on the new aircraft. A "surcharge" is not suitable. I'm certain that insurance underwriters build in to their premiums additional fees to cover situations where a loss occurs immediately after retention of a policy. All premium payers are charged for that valuable part of the policy. Thus, doubling a premium because a loss occurred on day one of a policy is not, in my opinion, a valid argument. Additionally, there is another insurance industry policy that disturbs me to no end. I call it "honor among thieves." If I have an insurance policy that is 6 months into its planned coverage, you will not quote a price for me. You insist on not stepping on another insurance retailer's toes. Why? I know, since I've questioned the almighty insurance businesses, my insurance rates will probably now suddenly increase - but, I can assure you I'm not the only consumer who has these questions. Stan Sutterfield [quote="rickgray(at)roadrunner.co"]I 'used' to recommend Nation Air as well. I probably (regretfully) sent a couple dozen RV folks to them. They were GREAT...right up until I had a claim due to an engine out off airport landing. They finally paid off but when I wanted to insure another RV they MORE THAN DOUBLED my premium for the same hull value and blamed the rate increase on the claim and AIG when asked why the HUGE increase. I told them 'no thank you' and called Mac at AUA. After telling Mac about the claim and Nation Air.....AUA (Mac) provided me with the same hull value for the same premium I was paying before the accident......through AIG. Hmmm...go figure. There's more to the story but if I told the rest you'd think I was just here to put down Nation Air....I'm not....just sharing a couple of facts...you can make up your own mind. The short of it is that they were super as long as I was paying my premium....when I needed them the most they weren't my friends anymore. I would NEVER recommend Nation Air again. Rick in Ohio at the Buffalo Farm > --- I would like to clarify a few things regarding this loss. First, some industry basics for clarification purposes. There are three parties involved in every insurance transaction They are the insured (owner of the aircraft), the broker ( the person/company who gets the quotes and collects the premium for the underwriter) and the underwriter/insurance company(actual company that insures the aircraft and pays the claims. The broker pays the company out of the premium you send him/her). A broker does not pay claims. A broker does not set insurance rates. There are several mentions above stating that NationAir took a long time to pay and that NationAir was doubling his premium. We do not control the payment of claims - the underwriter / insurance company does. We can help the process move along by making sure the insured knows what information he may need to bring the claim to a settlement, but somethings are out of our hands. We do not control rates, we simply let you know the rates and the coverages associated with those rates. We negotiate when we can the best rates and coverages for you and your aircraft. The loss occurred the same day the policy was started. The reason the claim payout took as long as it did was the title to the aircraft was not clear. In order for any insurance company to pay on a total loss, they need clear title because they take the aircraft and sell the salvage. Because the loss occurred same day as the purchase, a clear title was not readily available. It took approximately 60 days from the date of loss to go through this process and pay the claim for the FULL stated hull value of the aircraft. As for the premium, the insurance company only charged one day of premium for this total loss payout. The reason for the insurance increase was due to the fact the underwriter (EAA Program underwriter Global Aerospace) had just paid out a significant loss and collected very little premium. The loss was not Ricks fault, but the insurance principle is similar to homeowners insurance, if they pay a large loss even if it is not your fault, they may surcharge you for a year or two to help offset the loss ratio against you. That was the case here. In the past our industry, especially the underwriters, typically would decline to quote new business that had a recent loss even whether or not the loss was the pilots fault. We tried to negotiate with Global on the rate because we felt it was high, but they would not budge. We also approached AIG I actually went to the top man the Manager for their Eastern Division and received a quote which was even higher than the Global quote. Typically in AIGs quoting system the underwriters are supposed to check each risk to see if it has been previously quoted. In this case that did not happen and a line underwriter quoted the risk to a different broker, lower than what the branch manager had quoted. It is very rare that this occurs, but it does occur. I want to assure all of you that we take your business seriously and we are your advocates at any renewal or in any claim. I know this business very well having done aviation insurance claims for Avemco and U.S. Specialty and having been an aviation underwriter at USAIG. At NationAir we have a dedicated agent in Jenny Estes that focuses on the needs of RV builders and flyers. Together our office focuses on light aircraft including RVs and this is all we do, so your account doesnt get pushed aside so we can work on a charter account or corporate flight department. There are many good brokers in this industry SkySmith, Falcon name a few. Pick the one that will give you the best service and rates. Falcon is the broker for the EAA Program - BUT that program available to all brokers at the same rates they do not get additional discounts. Falcon is not the EAA insurance company Global Aerospace is. -------- David McCoy **************Need a new ride? Check out the largest site for U.S. used car listings at AOL Autos. (http://autos.aol.com/used?NCID=aolcmp00300000002851)


    Message 3


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    Time: 06:46:49 AM PST US
    From: Speedy11@aol.com
    Subject: Re: Aircraft Insurance - for 9A
    Ah, I should have kept reading the list. Dan Horton asked a similar question. Stan Sutterfield David, thank you for your explanation, but I must say the "quote capture" system referenced above is perhaps the single most irritating thing about aircraft insurance. It is an anti-competitive price-fixing game designed to protect broker commissions. First broker to obtain a quote from a particular underwriter has you captured....which is why every broker's first request is "let me get you a quote". Sure, you can chat with him all you like, but when he gives you a price, you're locked; in theory you can't get a quote from another broker for insurance with that same underwriter. Ahh, but you say all quotes from the same underwriter would all be the same anyway? Well, yes they would, IF the brokers all agreed to not discount commissions. However, that would be unlikely in a free market, and probably illegal anyway. Imagine a system where the first Chevy dealer to register your name with GM was the only dealer allowed to sell you a car....and as such, his profit was non-negotiable. Dan Horton **************Need a new ride? Check out the largest site for U.S. used car listings at AOL Autos. (http://autos.aol.com/used?NCID=aolcmp00300000002851)


    Message 4


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    Time: 09:31:13 AM PST US
    Subject: Re: Aircraft Insurance - for 9A
    From: "NationAir" <dmccoy@nationair.com>
    [quote="Speedy11(at)aol.com"]David, An excellent reply and explanation. There are always two sides to a story. However ... consider that as consumers we recognize you, the retailer, as "the insurance company" much as we recognize the local grocery store as a food supplier - even though they are only the retailer for the food industry. So, when we, as insurance consumers, have an insurance problem we look to you (the insurance company) for resolution. We have paid you to intervene for us and we expect value for the premium we pay. As you know, value is really the "perception" of value and the critical part of the perception equation lies with the consumer. Furthermore, I don't buy your argument regarding the reasoning for doubling the premium on the new aircraft. A "surcharge" is not suitable. I'm certain that insurance underwriters build in to their premiums additional fees to cover situations where a loss occurs immediately after retention of a policy. All premium payers are charged for that valuable part of the policy. Thus, doubling a premium because a loss occurred on day one of a policy is not, in my opinion, a valid argument. Additionally, there is another insurance industry policy that disturbs me to no end. I call it "honor among thieves." If I have an insurance policy that is 6 months into its planned coverage, you will not quote a price for me. You insist on not stepping on another insurance retailer's toes. Why? I know, since I've questioned the almighty insurance businesses, my insurance rates will probably now suddenly increase - but, I can assure you I'm not the only consumer who has these questions. Stan Sutterfield [Quote] Stan- Yep raised your rates today! Never question the almighty. HA HA HA - just kidding. Thank you for your concerns they are valid points when it comes to this industry. I'll try to shed some light on your thoughts and hope not to get run out of town. [Wink] Your right - value is the perception of the consumer gets in return for what he has paid money for. If no losses ever occur and all you do year after year is renew your coverage - the value may seem low. If you have a loss and the underwriter pays right away and you don't have complications - the value may be high, if you have a loss and things don't go easily or go the clients way the value is worthless many times. It's our job as brokers in every instance to keep the value high. That is done in many ways. Answering questions anytime you have one about the market or your policy, responding to change requests promptly, aiding in your claim settlement if needed, and making sure you have the right coverage for the right price. Cheaper is not always in your best interest. As for the built in premium for first day losses. In some policies yes this is the case - the policies where your premium is "fully earned" in the event of a loss. In my expierence as an underwriter, most policies - including the Global Aerospace (EAA) policy allows for the pro-rata return of unearned hull premium in a total loss. In those cases the premium is not built in. They just hope they have very few losses early in the policy period. The only time they charge more is if you are new to the airplane and you do not have make and model experience - then they up the price some for what hey consider a higher exposure. Under the Global or similar policy if you have a loss for one day you only pay for one day of premium. Also in this case the "surcharge" was not because the loss happened in the first day - it was because of the large loss. Typically the number of days does not really matter. As for the "honor among thieves." I know this seems like it works against you but in reality it works everyone in the long run. Policies are set up for a year. This allows for ease of renewals and time for many people to get a good transition in the aircraft. The underwriters are staffed accordingly to process these annual policies along with changes that may occur throughout the year. If you were to get a quote two times a year they would need additional staff and you would have to complete more and more paperwork. Because the current quoting systems (maunal underwriting)- especially with experimentals requires underwriter review you would have to double staff to keep up with the work load. More staff and work just leads to higher pricing on the consumers end. Many of these insurance underwriters are smaller than you think. Also, since the policies state that if the insured cancels the policy for any reason before its annual due date you get whats called a "short-rate" return. Many times the penalty involved with a short rate return is equal to or more than the savings on the next policy. Again its main purpose is to keep the cost of business down. Not a great explaination but this is a tough one to explain by typing. -------- David McCoy Branch Manager Light Aircraft Division NationAir Aviation Insurance www.nationair.com Read this topic online here: http://forums.matronics.com/viewtopic.php?p=178673#178673


    Message 5


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    Time: 10:53:41 AM PST US
    From: "bburril" <bburril@carolina.rr.com>
    Subject: Re: Aircraft Insurance - for 9A
    You tell them Stan i'am so mad I can't. ----- Original Message ----- From: Speedy11@aol.com To: rvsoutheast-list@matronics.com Sent: Wednesday, April 23, 2008 9:40 AM Subject: RVSouthEast-List: Re: Aircraft Insurance - for 9A David, An excellent reply and explanation. There are always two sides to a story. However ... consider that as consumers we recognize you, the retailer, as "the insurance company" much as we recognize the local grocery store as a food supplier - even though they are only the retailer for the food industry. So, when we, as insurance consumers, have an insurance problem we look to you (the insurance company) for resolution. We have paid you to intervene for us and we expect value for the premium we pay. As you know, value is really the "perception" of value and the critical part of the perception equation lies with the consumer. Furthermore, I don't buy your argument regarding the reasoning for doubling the premium on the new aircraft. A "surcharge" is not suitable. I'm certain that insurance underwriters build in to their premiums additional fees to cover situations where a loss occurs immediately after retention of a policy. All premium payers are charged for that valuable part of the policy. Thus, doubling a premium because a loss occurred on day one of a policy is not, in my opinion, a valid argument. Additionally, there is another insurance industry policy that disturbs me to no end. I call it "honor among thieves." If I have an insurance policy that is 6 months into its planned coverage, you will not quote a price for me. You insist on not stepping on another insurance retailer's toes. Why? I know, since I've questioned the almighty insurance businesses, my insurance rates will probably now suddenly increase - but, I can assure you I'm not the only consumer who has these questions. Stan Sutterfield [quote="rickgray(at)roadrunner.co"]I 'used' to recommend Nation Air as well. I probably (regretfully) sent a couple dozen RV folks to them. They were GREAT...right up until I had a claim due to an engine out off airport landing. They finally paid off but when I wanted to insure another RV they MORE THAN DOUBLED my premium for the same hull value and blamed the rate increase on the claim and AIG when asked why the HUGE increase. I told them 'no thank you' and called Mac at AUA. After telling Mac about the claim and Nation Air.....AUA (Mac) provided me with the same hull value for the same premium I was paying before the accident......through AIG. Hmmm...go figure. There's more to the story but if I told the rest you'd think I was just here to put down Nation Air....I'm not....just sharing a couple of facts...you can make up your own mind. The short of it is that they were super as long as I was paying my premium....when I needed them the most they weren't my friends anymore. I would NEVER recommend Nation Air again. Rick in Ohio at the Buffalo Farm > --- I would like to clarify a few things regarding this loss. First, some industry basics for clarification purposes. There are three parties involved in every insurance transaction They are the insured (owner of the aircraft), the broker ( the person/company who gets the quotes and collects the premium for the underwriter) and the underwriter/insurance company(actual company that insures the aircraft and pays the claims. The broker pays the company out of the premium you send him/her). A broker does not pay claims. A broker does not set insurance rates. There are several mentions above stating that NationAir took a long time to pay and that NationAir was doubling his premium. We do not control the payment of claims - the underwriter / insurance company does. We can help the process move along by making sure the insured knows what information he may need to bring the claim to a settlement, but somethings are out of our hands. We do not control rates, we simply let you know the rates and the coverages associated with those rates. We negotiate when we can the best rates and coverages for you and your aircraft. The loss occurred the same day the policy was started. The reason the claim payout took as long as it did was the title to the aircraft was not clear. In order for any insurance company to pay on a total loss, they need clear title because they take the aircraft and sell the salvage. Because the loss occurred same day as the purchase, a clear title was not readily available. It took approximately 60 days from the date of loss to go through this process and pay the claim for the FULL stated hull value of the aircraft. As for the premium, the insurance company only charged one day of premium for this total loss payout. The reason for the insurance increase was due to the fact the underwriter (EAA Program underwriter Global Aerospace) had just paid out a significant loss and collected very little premium. The loss was not Ricks fault, but the insurance principle is similar to homeowners insurance, if they pay a large loss even if it is not your fault, they may surcharge you for a year or two to help offset the loss ratio against you. That was the case here. In the past our industry, especially the underwriters, typically would decline to quote new business that had a recent loss even whether or not the loss was the pilots fault. We tried to negotiate with Global on the rate because we felt it was high, but they would not budge. We also approached AIG I actually went to the top man the Manager for their Eastern Division and received a quote which was even higher than the Global quote. Typically in AIGs quoting system the underwriters are supposed to check each risk to see if it has been previously quoted. In this case that did not happen and a line underwriter quoted the risk to a different broker, lower than what the branch manager had quoted. It is very rare that this occurs, but it does occur. I want to assure all of you that we take your business seriously and we are your advocates at any renewal or in any claim. I know this business very well having done aviation insurance claims for Avemco and U.S. Specialty and having been an aviation underwriter at USAIG. At NationAir we have a dedicated agent in Jenny Estes that focuses on the needs of RV builders and flyers. Together our office focuses on light aircraft including RVs and this is all we do, so your account doesnt get pushed aside so we can work on a charter account or corporate flight department. There are many good brokers in this industry SkySmith, Falcon name a few. Pick the one that will give you the best service and rates. Falcon is the broker for the EAA Program - BUT that program available to all brokers at the same rates they do not get additional discounts. Falcon is not the EAA insurance company Global Aerospace is. -------- David McCoy ------------------------------------------------------------------------- ----- Need a new ride? Check out the largest site for U.S. used car listings at AOL Autos.


    Message 6


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    Time: 04:54:21 PM PST US
    From: Ron Schreck <ronschreck@windstream.net>
    Subject: Cappy, take a bow!
    Is that is or is that not Cappy's RV-8 on the cover of the Virginia 2007-2008 Aeronautical Chart? http://www.doav.virginia.gov/ Smokey


    Message 7


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    Time: 06:51:52 PM PST US
    From: "Steve Glasgow" <willfly@carolina.rr.com>
    Subject: Re: Cappy, take a bow!
    I am trying to take a bow, but can't find it on the http://www.doav.virginia.gov/. Help me Smokey!!!! Cappy ----- Original Message ----- From: Ron Schreck To: rvsoutheast-list@matronics.com Sent: Wednesday, April 23, 2008 7:51 PM Subject: RVSouthEast-List: Cappy, take a bow! <ronschreck@windstream.net> Is that is or is that not Cappy's RV-8 on the cover of the Virginia 2007-2008 Aeronautical Chart? http://www.doav.virginia.gov/ Smokey


    Message 8


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    Time: 06:54:45 PM PST US
    From: "Steve Glasgow" <willfly@carolina.rr.com>
    Subject: Re: Cappy, take a bow!
    I found it! Wow! Don't even know who is next to me. Got to get me one of those charts. Thanks for finding it Smokey. Just scroll down. Cappy ----- Original Message ----- From: Ron Schreck To: rvsoutheast-list@matronics.com Sent: Wednesday, April 23, 2008 7:51 PM Subject: RVSouthEast-List: Cappy, take a bow! <ronschreck@windstream.net> Is that is or is that not Cappy's RV-8 on the cover of the Virginia 2007-2008 Aeronautical Chart? http://www.doav.virginia.gov/ Smokey




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