Today's Message Index:
----------------------
1. 12:12 AM - Re: Really pissed off customer (teamgrumman@AOL.COM)
2. 06:23 AM - Re: Really pissed off customer (Anna3003@AOL.COM)
3. 04:50 PM - Re: Really pissed off customer (Matthew Drahzal)
4. 08:11 PM - Re: Really pissed off customer (Steve Roberts)
Message 1
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| Subject: | Re: Really pissed off customer |
--> TeamGrumman-List message posted by: teamgrumman@aol.com
I just finished an annual on a plane that had 10 hours since its last
annual. That last annual cost the owner over $10,000. I found the
aileron cables wrappead around the rudder cables. The right outer
aileron bearing bracket torn nearly all the way through. The aileron
bearing bracket under the seat torn loose from it's mounting. The
brakes were so badly rusted they wouldn't work. The owner told me,
"I've had the right brake bled 4 times this last year. It still
doesn't work right." Birds nests that completely filled both wing
tips. A primer that was plugged. Ignition wires frayed through to
where wire showed though. Original 1978 hoses. The list goes on. And
on. And on. This annual cost the owner almost $8,000.
Ten years ago, a guy brought me a Tiger and said, with much pride I
might add, "I've never paid more than $500 for any annual in the last
16 years." I found 89 items that would ground the plane, including 6
out of 12 bolts missing which hold the front seat brackets onto the
spar and a broken bolt on the vertical. I found a total of 116 items
that needed attention; like 2 inches of dog hair, nuts, bolts, washers,
wire ties, and trash in the bottom of the console between the front
seats. There was hardware wedged between the control cables and the
pulleys.
Tell you what, how about both of you bring your plane to me, leave it a
week, and pay me $100 for each and every item I find wrong after the
annual. Including hardware., baffles, hoses, ....
-----Original Message-----
From: pitts_pilot@bellsouth.net
Sent: Sat, 14 Oct 2006 2:16 PM
Subject: Re: TeamGrumman-List: Really pissed off customer
Johnson, Greg wrote:
I often get my annual done the same day I bring it in.
Maybe you should rethink the possible options.
I schedule it 3 months in advance.
I have the wheel pants off.
I have the access covers off.
I have the interior empty and the seats removed.
I have it in the shop at 7:30am and I work with the mechanic to
complete the job in one day.
Sometimes it takes part of the next day - like when we removed the
canopy and replaced the track rails.
I then put all the parts back on in my hangar.
It can be done.
Greg J.
Well, now I have a goal.! Mine usually takes two days ..... I take
it all apart and he does the inspection. I fix the squawks (still
haven't got one squawk free) the rest of that day while the A&P/AI does
the paperwork. The next day he inspects the squawks and I put it all
back together. The last one was a little higher .... $150.00. And no,
you can't have him!!!
Linn
do not archive
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Message 2
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| Subject: | Re: Really pissed off customer |
perhaps people bring you the basket cases-and there are lots of them, so
you need not fear lack of assignments
Message 3
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| Subject: | Re: Really pissed off customer |
--> TeamGrumman-List message posted by: Matthew Drahzal <mattd@drahz.com>
Ironically I know the building - it is 1 block away from the place I
stay when I am in the City.
/drahz
teamgrumman@aol.com wrote:
> --> TeamGrumman-List message posted by: teamgrumman@aol.com
>
> Hey Matt, how are things on the Right Coast? You'd think pilots would
> know better than to fly into buildings there.
>
> -----Original Message-----
> From: mattd@drahz.com
> To: teamgrumman-list@matronics.com
> Sent: Fri, 13 Oct 2006 5:56 AM
> Subject: Re: TeamGrumman-List: Really pissed off customer
>
> --> TeamGrumman-List message posted by: Matthew Drahzal
> <mattd@drahz.com>
>
> I am trying to figure out a way to outsource all of Gary's extra work
> to China.
>
> ...if we could only digitize a Grumman and send it overseas via a
> fiber connection....
>
> /drahz
>
> Kevin wrote:
> > Some people are just completely unreasonable in their expectations.
> >
> > BTW, do you think you can get my annual done the same day I bring it
>> in? :)
> >
> >
>
>
>
>
>
>
> ________________________________________________________________________
> across the web, free AOL Mail and more.
>
>
Message 4
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| Subject: | Re: Really pissed off customer |
--> TeamGrumman-List message posted by: "Steve Roberts" <aa1bflyboy@msn.com>
I heard a rumour the Yankees are part of a terrorist group.
Steve Roberts - AA-1B N9664L @ ILG
--> TeamGrumman-List message posted by: teamgrumman@aol.com
Hey Matt, how are things on the Right Coast? You'd think pilots would know
better than to fly into buildings there.
-----Original Message-----
From: mattd@drahz.com
Sent: Fri, 13 Oct 2006 5:56 AM
Subject: Re: TeamGrumman-List: Really pissed off customer
--> TeamGrumman-List message posted by: Matthew Drahzal
<mattd@drahz.com>
I am trying to figure out a way to outsource all of Gary's extra work to
China.
...if we could only digitize a Grumman and send it overseas via a fiber
connection....
/drahz
Kevin wrote:
> Some people are just completely unreasonable in their expectations.
>
> BTW, do you think you can get my annual done the same day I bring it
>in? :)
>
>
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