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1. 09:20 AM - Re: Really pissed off customer (Johnson, Greg)
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| Subject: | Really pissed off customer |
--> TeamGrumman-List message posted by: "Johnson, Greg" <gjohnson@cccglobal.com>
I would love to.
The reason my last two annuals were so short is that I spent $30k with Bill Scott
at Precision Engine after I bought the plane to do all those things you are
talking about.
You could probably still find a few things wrong.
I think there is always something on every plane that needs work.
I have seen one mechanic that changes a part, only to have the next one remove
it and replace it with the original. Both of them would have said the other setup
was 'wrong'.
And I always do something each year to maintain the plane above the required airworthy
issues.
This year I am replacing all the aluminum fuel lines in the plane.
Greg J.
-----Original Message-----
From: owner-teamgrumman-list-server@matronics.com [mailto:owner-teamgrumman-list-server@matronics.com] On Behalf Of teamgrumman@aol.com
Sent: Sunday, October 15, 2006 2:12 AM
Subject: Re: TeamGrumman-List: Really pissed off customer
--> TeamGrumman-List message posted by: teamgrumman@aol.com
I just finished an annual on a plane that had 10 hours since its last annual.
That last annual cost the owner over $10,000. I found the aileron cables wrappead
around the rudder cables. The right outer aileron bearing bracket torn nearly
all the way through. The aileron bearing bracket under the seat torn loose
from it's mounting. The brakes were so badly rusted they wouldn't work.
The owner told me, "I've had the right brake bled 4 times this last year. It
still doesn't work right." Birds nests that completely filled both wing tips.
A primer that was plugged. Ignition wires frayed through to where wire showed
though. Original 1978 hoses. The list goes on. And on. And on. This annual
cost the owner almost $8,000.
Ten years ago, a guy brought me a Tiger and said, with much pride I might add,
"I've never paid more than $500 for any annual in the last
16 years." I found 89 items that would ground the plane, including 6 out of 12
bolts missing which hold the front seat brackets onto the spar and a broken bolt
on the vertical. I found a total of 116 items that needed attention; like
2 inches of dog hair, nuts, bolts, washers, wire ties, and trash in the bottom
of the console between the front seats. There was hardware wedged between the
control cables and the pulleys.
Tell you what, how about both of you bring your plane to me, leave it a week, and
pay me $100 for each and every item I find wrong after the annual. Including
hardware., baffles, hoses, ....
-----Original Message-----
From: pitts_pilot@bellsouth.net
Sent: Sat, 14 Oct 2006 2:16 PM
Subject: Re: TeamGrumman-List: Really pissed off customer
Johnson, Greg wrote:
I often get my annual done the same day I bring it in.
Maybe you should rethink the possible options.
I schedule it 3 months in advance.
I have the wheel pants off.
I have the access covers off.
I have the interior empty and the seats removed.
I have it in the shop at 7:30am and I work with the mechanic to complete the
job in one day.
Sometimes it takes part of the next day - like when we removed the canopy and
replaced the track rails.
I then put all the parts back on in my hangar.
It can be done.
Greg J.
Well, now I have a goal.! Mine usually takes two days ..... I take it all apart
and he does the inspection. I fix the squawks (still haven't got one squawk
free) the rest of that day while the A&P/AI does the paperwork. The next day
he inspects the squawks and I put it all back together. The last one was a little
higher .... $150.00. And no, you can't have him!!!
Linn
do not archive
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