Today's Message Index:
----------------------
1. 01:00 PM - Does Anyone Know What Russell Dupree's Trip is? (Steve Freeman (SDS))
2. 03:18 PM - Re: Does Anyone Know What Russell Dupree's Trip is? (Ken Arnold)
3. 03:24 PM - Re: Does Anyone Know What Russell Dupree's Trip is? (Damien Graham)
Message 1
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Subject: | Does Anyone Know What Russell Dupree's Trip is? |
Hi Guys,
A couple of years ago I bought seats and fuselage side panels for my 650
from Flight Crafters, Russell Dupree. The seats are fine and well made.
However, when I went to finally install my fuselage side panels in
December they did not fit properly. I contacted Flight Crafters and
spoke to Russell. He told me he was currently working on a 650 and
would be happy to rework the panels after sending them back to him at my
expense. At the start of December I sent the panels back. Now, I can't
get the guy to return a phone call, an email and his web site has been
taken down. I have called 4 times and sent 3 or four emails. He has
not replied to a single message.
Has anyone else worked with this guy?
If Russell has gone out of business that is fine, I feel his pain.
However, his phone picks up and you can leave messages; but he won't
return my call or an email. Unless he is dead, there is no excuse for
that. If he is out of business he should just "man up" call me and
apologize, at least I would be able to respect that. However, now that
their web site is down (it was working last Saturday) and since he
won't reply I am feeling ripped off and I am officially pissed off.
If he ever resurfaces, regardless of his story...I would warn any and
all of you to deal with him carefully.
If the guy has fallen off the Radar ZAC should pull the link from their
site. They should not be sponsoring any vendor who treats a ZAC
customers this way, it puts ZAC in a bad light also.
http://www.zenithdistributing.com/
Steve Freeman
Message 2
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Subject: | Does Anyone Know What Russell Dupree's Trip is? |
Try Flightcrafters.com. It works for me.
Ken
-----Original Message-----
From: owner-zenith-list-server@matronics.com
[mailto:owner-zenith-list-server@matronics.com]On Behalf Of Steve Freeman
(SDS)
Sent: Saturday, February 15, 2014 4:00 PM
To: zenith-list@matronics.com; joyce@zenithair.com
Subject: Zenith-List: Does Anyone Know What Russell Dupree's Trip is?
Hi Guys,
A couple of years ago I bought seats and fuselage side panels for my 650
from Flight Crafters, Russell Dupree. The seats are fine and well made.
However, when I went to finally install my fuselage side panels in December
they did not fit properly. I contacted Flight Crafters and spoke to
Russell. He told me he was currently working on a 650 and would be happy to
rework the panels after sending them back to him at my expense. At the
start of December I sent the panels back. Now, I can't get the guy to
return a phone call, an email and his web site has been taken down. I have
called 4 times and sent 3 or four emails. He has not replied to a single
message.
Has anyone else worked with this guy?
If Russell has gone out of business that is fine, I feel his pain.
However, his phone picks up and you can leave messages; but he won't return
my call or an email. Unless he is dead, there is no excuse for that. If he
is out of business he should just "man up" call me and apologize, at least
I would be able to respect that. However, now that their web site is down
(it was working last Saturday) and since he won't reply I am feeling ripped
off and I am officially pissed off.
If he ever resurfaces, regardless of his story.I would warn any and all of
you to deal with him carefully.
If the guy has fallen off the Radar ZAC should pull the link from their
site. They should not be sponsoring any vendor who treats a ZAC customers
this way, it puts ZAC in a bad light also.
http://www.zenithdistributing.com/
Steve Freeman
Message 3
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Subject: | Re: Does Anyone Know What Russell Dupree's Trip is? |
It is funny that you mentioned this. I own a 601 HDS that I am thinking abou
t upgrading. Yesterday I looked up the upholstery package that Zenith offers
and they put a link to Flightcrafters, but the link does not work. Also Fli
ghtcrafters is not listed anymore in their list of builder assist centers so
it looks like they are no longer in operation.
Regards,
Damien Graham
N48TK
Sent from my iPad
> On Feb 15, 2014, at 3:59 PM, "Steve Freeman (SDS)" <steve.freeman@syntaxds
.com> wrote:
>
> Hi Guys,
>
> A couple of years ago I bought seats and fuselage side panels for my 650 f
rom Flight Crafters, Russell Dupree. The seats are fine and well made. How
ever, when I went to finally install my fuselage side panels in December the
y did not fit properly. I contacted Flight Crafters and spoke to Russell.
He told me he was currently working on a 650 and would be happy to rework t
he panels after sending them back to him at my expense. At the start of Dec
ember I sent the panels back. Now, I can=99t get the guy to return a p
hone call, an email and his web site has been taken down. I have called 4 t
imes and sent 3 or four emails. He has not replied to a single message.
>
> Has anyone else worked with this guy?
>
> If Russell has gone out of business that is fine, I feel his pain. Howeve
r, his phone picks up and you can leave messages; but he won=99t retur
n my call or an email. Unless he is dead, there is no excuse for that. If h
e is out of business he should just =9Cman up=9D call me and apo
logize, at least I would be able to respect that. However, now that their w
eb site is down (it was working last Saturday) and since he won=99t r
eply I am feeling ripped off and I am officially pissed off.
>
> If he ever resurfaces, regardless of his storyI would warn any an
d all of you to deal with him carefully.
>
> If the guy has fallen off the Radar ZAC should pull the link from their si
te. They should not be sponsoring any vendor who treats a ZAC customers thi
s way, it puts ZAC in a bad light also.
>
> http://www.zenithdistributing.com/
>
> Steve Freeman
>
>
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>
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