Correct!
10 % is almost nothing!
I have to say I cannot understand how it is possible they accept things back w
ANY per cent!
To have a right to return items is not a matter of course for customer without
special purchase agreement.
As a current owner of Europa I am very happy there is a vital company behind.
Without Europa /Swift Aircraf it could be very hard to solve some problems or get
certain spares.
Also the retail prices of our planes are much higher because there is a living
factory which can support a new owner.
What would be a builder status without a company (and without some stages)?
Raimo Toivio
Finland
OH-XRT
----- Original Message -----
From: "Gerry Holland" <gholland@content-stream.co.uk>
To: <europa-list@matronics.com>
Sent: Friday, March 19, 2010 6:19 PM
Subject: Re: Europa parts supply - 'Handling fee' warning.
>
> Standard Practice! Try RS Components and others where it is 25%!
> Would you want that returned Torque Tube as a purchase without it being
> checked?
> In the grand scheme of things the weight of that improved unit is a small
> percentage in the total weight of a Europa build. If you're fitting the
> clamps with the older style then what's the difference....
> Who'd be a Supplier with a customer base of some that never seem happy!
> I'm glad that I seen complimentary comments about Europa too.
> Based on past events it's good we still have a Europa Company.
> Gerry
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