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1. 07:19 PM - Lightspeed headsets (pilot623)
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| Subject: | Lightspeed headsets |
I wanted to pass along the excellent service I recently received from
Lightspeed Aviation on 2 pairs of headsets. I loaned out my 4 year old Zulu
headset to a friend and he reported they did not work. Sure enough, when I
got them back, no audio whatsoever. My older pair, model 20XLc acquired
about 8 years ago just recently became sticky all over the plastic parts.
When I called Lightspeed Aviation to make arrangements to send both in for
repairs. I was pleasantly surprised to learn they would repair for free. Now
10 days later I just got them back and they look, feel and smell brand new.
Lightspeed said they had a few reports of the clear coat used on plastic
parts back then breaking down into a sticky mess that could not be cleaned
off. They replaced all the plastic parts on the older set. I don't know what
they had to do on the Zulu but don't really care as long as they work and
the repair was free. All it cost me was $14.00 to ship them to Oregon. I
couldn't be happier with this company.
Jim
N623JF
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